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Hotel Chablis Palenque

3.0 star property
Beaux Arts hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Chablis Palenque

Outdoor pool, pool umbrellas, sun loungers
Free self parking
Breakfast, lunch, dinner served; pool views
Standard Double Room, Balcony | View from room
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960

What's nearby

  • El Panchán - 5 min walk - 0.3 miles
  • Museo Del Textil - 15 min walk - 0.8 miles
  • Aluxes Eco Park - 4 min drive - 2.3 miles
  • Museo de Sitio Palenque - 9 min drive - 5.0 miles
  • Palenque Archaeological Zone - 11 min drive - 5.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 8 min drive

Restaurants

  • Cafe Jade
  • ‪Restaurante Maya Cañada - ‬1 min walk
  • ‪Mr. Taco - ‬7 min walk
  • ‪Chivo's Mar & Tierra - ‬1 min walk
  • ‪La Selva - ‬6 min walk

About this property

Hotel Chablis Palenque

Hotel near El Panchán
Located close to Museo Del Textil, Hotel Chablis Palenque provides a terrace, a garden, and a bar. The on-site restaurant, Kinich Kan Balam, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Free newspapers, 1 meeting room, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 245 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 245 for adults and MXN 245 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Frequently asked questions

Does Hotel Chablis Palenque have a pool?

Yes, this property has an outdoor pool.

Is Hotel Chablis Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chablis Palenque?

Self parking is free at this property.

What time is check-in at Hotel Chablis Palenque?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Chablis Palenque?

Check-out is at noon.

Does Hotel Chablis Palenque provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2400 per vehicle applies.

Where is Hotel Chablis Palenque located?

Located in the heart of Palenque, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 mi (10 km).

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Hotel Chablis Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 664 reviews
Rating 8 - Good. 248 out of 664 reviews
Rating 6 - Okay. 45 out of 664 reviews
Rating 4 - Poor. 4 out of 664 reviews
Rating 2 - Terrible. 4 out of 664 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Nice stop for one night
Stayed 1 night in Feb 2025

10/10

It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service
Stayed 4 nights in Dec 2024

10/10

Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.
Stayed 2 nights in Dec 2024

10/10

Beautiful location and hotel
Stayed 1 night in Jul 2022

10/10

Excelente
Stayed 2 nights in Mar 2025

10/10

Love the location and the property, excellent attention to detail and staff was wonderful.
Stayed 2 nights in Feb 2024

10/10

Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024

10/10

Nice
Stayed 2 nights in Mar 2025

10/10

Nice location
Stayed 1 night in Jul 2024

10/10

One week stay. Very pleased with everthing!
Stayed 7 nights in Jan 2025

10/10

Nice, convenient and very clean, hospitality very nice and helpful.
Stayed 1 night in Jan 2024

8/10

Bit noisy if you're facing the street but a nice place all the same.
Stayed 2 nights in Sep 2024

10/10

Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!
Stayed 2 nights in Apr 2023

10/10

Very nice and friendly staff
Stayed 1 night in Dec 2023

8/10

Good location. Good hotel
Stayed 1 night in Feb 2023

10/10

Very lush, green and conveniently located.
Stayed 2 nights in Jul 2022

10/10

We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024

10/10

Located in a very convenient area, right accross ADO bus stop ( where you can book daily excursions or train maya) and next to many dining options. Quick and convenient loundry service. Welcome drink included. Professional staff. Great shower! I reccommend this hotel for your stay in Palenque.
Stayed 2 nights in Jan 2025

10/10

Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024

8/10

Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.
Stayed 2 nights in Feb 2024

8/10

It's a very good hotel, clean, safe, nice people, 2 minutes walk to ado bus station, 5 minutes walk to collectivo for the ruins, air conditioning excellent, it's very good for a 3 star hotel
Stayed 1 night in Oct 2023

10/10

Lovely hotel a short walk from ado bus station. Fair sized rooms, with all amenities. Pool large enough to cool down in during humid days.
Stayed 2 nights in Jul 2022

10/10

Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Stayed 5 nights in Feb 2024

10/10

I liked that it was close to the city center (downtown) area, 5 to 10 minute walk. The walk at night is safe. Also ADO bus terminal is 2 blocks away
Stayed 3 nights in Nov 2022

10/10

We loved the gated parking! Lots of great restaurants and bars in easy walking distance! Room was great, however the water pressure in our room on the third floor was so weak we almost couldn’t use it. Otherwise very pleased!!
Stayed 1 night in Jul 2022