Chan-Kah Resort Village

3.5 star property
Comfortable hotel with full-service spa and poolside bars

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Chan-Kah Resort Village

Photo gallery for Chan-Kah Resort Village

Terrace/patio
Property grounds
Villa Junior Doble | Premium bedding, in-room safe, soundproofing, cribs/infant beds
Cafe
Reception

Overview of Chan-Kah Resort Village

8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960
  • Popular LocationRestaurante la Chiapaneca11 min walk
  • Popular LocationLa foresta12 min walk
  • Popular LocationPalenque National Park14 min walk
  • Popular LocationAluxes Eco Park15 min walk

Room options

Villa Junior King

cleanliness

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Villa Junior Doble

cleanliness

Highlights

Yard
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Palenque

Chan-Kah Resort Village is located in Palenque. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls.

What's nearby

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 5 min drive
  • El Panchán - 7 min drive
  • Misol-Ha Waterfalls - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • Maya Cañada - 6 min drive
  • Don Mucho - 16 min walk
  • La Selva - 5 min drive
  • Comida Buffet Cielo Maya - 4 min drive
  • Ciudad Real - 7 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel
2 poolside bars, a terrace, and a garden are just a few of the amenities provided at Chan-Kah Resort Village. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. The onsite restaurant, Lum, features international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-in, and tour/ticket assistance
  • A porter/bellhop, a computer station, and a ballroom
  • Guest reviews give good marks for the location
Room features
All 80 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free internet and air conditioning.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Private yards, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–11:00 AM for a fee: MXN 295–320 for adults and MXN 150–200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum
  • Ya’x

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 450.0 per night
Cribs (infant beds) are available for MXN 450.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 295–320 for adults, and MXN 150–200 for children
  • Crib (infant bed) fee: MXN 450.0 per night
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Chan-Kah Resort Village pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chan-Kah Resort Village?

Self parking is free at this property.

What time is check-in at Chan-Kah Resort Village?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Chan-Kah Resort Village?

Check-out is at noon.

Where is Chan-Kah Resort Village located?

This family-friendly Palenque hotel is within 3 mi (5 km) of Palenque National Park, Museo de Sitio Palenque, and Palenque Archaeological Zone. Museo Del Textil and El Panchán are also within 6 mi (10 km).

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 689 reviews" "
Rating 8 - Good. 218 out of 689 reviews" "
Rating 6 - Okay. 60 out of 689 reviews" "
Rating 4 - Poor. 20 out of 689 reviews" "
Rating 2 - Terrible. 15 out of 689 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The rooms in the hot humid jungle are air conditioned and impeccably maintained. The food quality is good enough, lacking in local pride though. There should be more showcasing Mayan ingredients and Mayan cuisine. That’s why everyone goes to this part of the world. To learn the culture. Likewise, music played should be local music, not Miley Cyrus, liver her though I do. Play Mexican music . Chiapas music. Mayan music. Pool is warm to hot but clean. Grounds are stunning and exceptionally well maintained. Staff and service excellent. Howler monkeys chant at dawn and dusk. The blues are clearly older than we think.
Stayed 3 nights in Aug 2023

10/10 Excellent

Angelo

Stayed 2 nights in Aug 2023

8/10 Good

Anna

Stayed 1 night in Aug 2023

10/10 Excellent

Bibiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
Stayed 2 nights in Aug 2023

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on the bathroom wall.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Valentina

Traveled with family
Liked: Amenities
Disliked: Staff & service
All the hotel staff forgot to smile, Service in the restaurante area was not as expected. And during check out I was charged 60 pesos for a facial towel that had some Makeup, saying to me that it was ruined!! They had not even washed it. Who can VIP property make that king of charges to a guest?
Stayed 2 nights in Jul 2023

2/10 Terrible

Reuven, mexico

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
Stayed 8 nights in May 2023