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Palau City Hotel

Property class: 3

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Photo gallery for Palau City Hotel

A coastal landscape with a sandy beach, clear blue waters, and green hills in the background. - Palau City Hotel (Palau)
A breakfast buffet with various food items, including fruits, pastries, and beverages. - Palau City Hotel (Palau)
A modern building with a white facade, a staircase leading to a door, and a garden with yellow flowers and a large plant. - Palau City Hotel (Palau)
A multi-story building with balconies, a central entrance, and a small garden area with cacti and bougainvillea. - Palau City Hotel (Palau)
A room with a view of a beach, a sofa, two chairs, a coffee table, and a potted plant. - Palau City Hotel (Palau)
You can look forward to a terrace, a garden, and a bar at Palau City Hotel. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Room service
  • Housekeeping

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A bedroom with a bed, a round mirror, two wall-mounted lights, a small table, and two framed pictures.

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, and a television.

Triple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

A bunk bed with a lower bunk and a single bed, both with floral bedspreads. There are two bedside tables with lamps, and a framed painting on the wall above the bed.

Quadruple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Bunk Beds

Double Room with Balcony and Sea view

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Quadruple Room, Sea View

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Palau, Palau City Hotel is in the city center and on the waterfront. Palau Ethnographic Museum and Museo Storico della Cava di Cala Francese are cultural highlights, and some of the area's landmarks include Garibaldi Compendium of Caprera and Giants' Grave. Salty Wind and Aquadream are also worth visiting. Visit our Palau travel guide
Map
Via Razzoli 34, Palau, SS, 07020

What's nearby

  • Palau Tourism Office
    5 min walk - 0.3 miles
  • La Sciumara Beach
    6 min walk - 0.4 miles
  • Palau Harbor
    6 min walk - 0.4 miles
  • Salty Wind
    8 min walk - 0.5 miles
  • Palau vecchio
    8 min walk - 0.5 miles

Getting around

  • Rudalza Station
    37 min drive
  • Costa Smeralda Airport (OLB)
    53 min drive

Restaurants

  • Villanova Café
    9 min walk
  • Ristorante L'arcipelago
    7 min drive
  • Il Grillo
    8 min walk
  • Ristorante il porticciolo
    11 min walk
  • Il Molo
    9 min walk

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 8 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Diners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 290 (roundtrip), (from 1 to 12 years old)
  • Self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT090054A1000F2669

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palau City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Palau City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Palau City Hotel?

Check-out is at 10:30 AM.

Does Palau City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 300 per vehicle applies.

Where is Palau City Hotel located?

Located in the heart of Palau, this hotel is within a 10-minute walk of Palau Ethnographic Museum, Palau Tourism Office, and La Sciumara Beach. Palau vecchio and Salty Wind are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palau City Hotel Reviews

6.2

6.4

Cleanliness

6.0

Amenities

6.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 5 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

Reviews

Verified review

4/10 Poor

Donato

Disliked: Cleanliness, property conditions & facilities
They charged me twice for the room and still have not refunded me. They promised we would receive a refund and now we are back almost a week and still no refund. I had to file a dispute with my credit card company. This is not the right way to do business. A/C didn't work properly, soap from previous guest in the soap dish in our bathroom.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Margaux

Liked: Amenities
Disliked: Cleanliness
Difficulté pour entrer dans l’hôtel lors de notre arrivée après la fermeture de la réception. Ménage moyen literie peu confortable. Un peu cher pour la qualité de la chambre.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Tetyana

Disliked: Staff & service, amenities
Alles entspricht den Standards eines 3-Sterne-Hotels.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Francesco

Liked: Amenities
Pulito e con ampio parcheggio di fronte, a pochi minuti a piedi dal porto. Staff praticamente introvabile e presente poco e ad orari improbabili. Vista orribile su cavedio interno ma poco male
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Franca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil défavorable

Bon séjour...propreté irréprochable ! Assez bien situé près du port ! Le parking est dans la rue. Petit déjeuner rien a dire ...j'ai retiré une étoile car a l' accueil la dame qui nous a accueilli et tout le long du séjour est restée très froide et distante. Apparemment ellle ne doit pas apprécier les Francais. Pour ma part , je n'y retourné plus .
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Renu

Liked: Cleanliness, amenities, property conditions & facilities
El alojamiento es ideal, a 5 minutos del centro, simple limpio y el personal fenomenal. Me alojaría sin dudas nuevamente alli
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Gabriele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel tre stelle non può permettersi di presentare le camere cosi sporche. Sotto il letto c'era la polvere di mesi. Il water (in un bagno davvero piccolissimo) era macchiato di nero sul fondo. Le tende delle finestre, lise dal tempo, non oscuravano la luce. Il materasso con le molle obsoleto non ci ha fatto riposare bene. Ottima la posizione perchè vicinissima al centro.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Manon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Noemi

Stayed 1 night in Sep 2025
Verified review

8/10 Good

Lucien

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Kristian

Stayed 1 night in Jun 2025
Verified review

8/10 Good

Radu

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025