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AHR Altura Hotel Porto Rafael

4.0 star property
Hotel in Palau with a 24-hour front desk and an outdoor pool

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Photo gallery for AHR Altura Hotel Porto Rafael

Property grounds
Exterior
Outdoor pool, sun loungers
Exterior
Superior Room | Living room | TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • 24/7 front desk
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Desk, bed sheets

Family Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Desk chair
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Desk, bed sheets

Standard Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Desk chair
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Living room | TV

Superior Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Desk chair
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Singola Room

Highlights

Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Desk chair
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Loc. Monte Altura, Palau, SS, 7020

What's nearby

  • Monte Altura Fortress - 16 min walk - 0.9 miles
  • Palau Tourism Office - 19 min walk - 1.1 miles
  • Palau Harbor - 20 min walk - 1.1 miles
  • Bear's Rock - 6 min drive - 3.2 miles
  • Porto Pollo Beach - 11 min drive - 6.1 miles

Getting around

  • Rudalza Station - 37 min drive
  • Costa Smeralda Airport (OLB) - 52 min drive

Restaurants

  • ‪Gusto Mediterraneo Bio Market Enoteca - ‬19 min walk
  • ‪Ristorante Pizzeria Bitto - ‬2 min drive
  • ‪Pizzeria Lo Spizzico - ‬2 min drive
  • ‪Ristorante Pizzeria da Gian Piero - ‬2 min drive
  • ‪Cuppulata - ‬2 min drive

About this property

AHR Altura Hotel Porto Rafael

Upscale hotel near Porto Pollo Beach
Consider a stay at AHR Altura Hotel Porto Rafael and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a TV in the lobby, and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All 57 rooms have comforts such as air conditioning, as well as amenities like desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with digital channels
  • Refrigerators, desks, and desk chairs

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between September 30 and June 15.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beach service, including use of beach umbrellas and sun loungers, is available for a surcharge.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Altura Hotel Palau
Altura Palau
Hotel Altura Palau
Club Esse Porto Rafael Altura Hotel Palau
Club Esse Porto Rafael Altura Hotel
Club Esse Porto Rafael Altura Palau
Club Esse Porto Rafael Altura Palau Sardinia
Club Esse Porto Rafael Hotel Palau
Club Esse Porto Rafael Hotel
Club Esse Porto Rafael Palau
Club Esse Porto Rafael Altura

Frequently asked questions

Does AHR Altura Hotel Porto Rafael have a pool?

Yes, this property has an outdoor pool.

Is AHR Altura Hotel Porto Rafael pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at AHR Altura Hotel Porto Rafael?

Self parking is free at this property.

What time is check-in at AHR Altura Hotel Porto Rafael?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at AHR Altura Hotel Porto Rafael?

Check-out is at 10:00 AM.

Does AHR Altura Hotel Porto Rafael provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is AHR Altura Hotel Porto Rafael located?

Situated near the beach, this hotel is within 1 mi (2 km) of La Sciumara Beach, Palau Ethnographic Museum, and Monte Altura Fortress. Palau vecchio and Palau Tourism Office are also within 1 mi (2 km).

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AHR Altura Hotel Porto Rafael Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 23 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Amazing stay
Stayed 3 nights in May 2024

10/10

everything was excellent, amazing place. no complaints about anything other than the wifi, which did not work in our room. Wifi at the reception was working appropriately thou. giving 5 stars overall
Stayed 1 night in Jun 2024

10/10

Loved our 2 night stay here. We wanted somewhere close to the port that would allow us to easily visit La Maddelena and this was it. The hotel is a 25 minute walk from the port (or a 5 min drive). The facilities were good- enjoyed using the pool on our last day. Breakfast was also great. Only issues we had were a faulty toilet, which staff looked into.
Stayed 2 nights in Aug 2022

10/10

We loved our stay in this place. The rooms are super cute. Staff very nice and friendly. We got some welcome drinks which is an unexpected bonus :) Great breakfast with a nice view to the pool. Free parking on site. Everything is super clean and well decorated. You can walk to the town centre but we preferred to drive since it was very hot. We recommend this to anyone staying in Palau.
Stayed 1 night in Jul 2022

8/10

Wifi never works
Stayed 1 night in Jun 2024

6/10

Stayed 5 nights in Aug 2024

10/10

Un personnel super sympathique et agréable. Le site est très agréable, les chambres sont très agréable avec une belle terrasse. L’accueil est fabuleux.
Stayed 1 night in Sep 2024

6/10

Wir haben diese Unterkunft für 3 Nächte gebucht und haben ein Zimmer direkt neben der Rezeption erhalten. Positiv zu erwähnen ist, dass die Wege in der weitläufigen Anlage recht kurz für uns waren und wir immer einen kostenfreien Parkplatz gefunden haben. Die Mitarbeiter sind sehr freundlich, zuvorkommend und auch hilfsbereit bei Fragen rund um den Aufenthalt auf Sardinien. Leider gibt es auch einige negative Punkte die uns aufgefallen sind: - Matratzen durchgelegen, Federn spürt und sieht man bereits - schlechter Zustand des Badezimmers; Schimmel in den Fugen an der Duschkabine, in der Dusche und am Waschbecken - schlechte Beleuchtung des Zimmers - trotz eines gut sichtbaren Aufklebers im Badezimmer am Waschbecken mit dem Hinweis an die Gäste, dass sie bitte umweltbewusst handeln sollen (Handtuch auf dem Boden = neue Handtücher / Handtücher aufgehängt = erneute Benutzung) wurden unsere Handtücher täglich erneuert, obwohl diese ordnungsgemäß an den Wandhaken hingen.. das war uns aufgrund des gut sichtbaren „Hinweises“ am Wasserhahn dann doch etwas unbegreiflich… - Wasserhahn in der Dusche kaputt, Temperatur ließ sich schwer einstellen - schlechte Auswahl beim Frühstück, täglich gleiche Auswahl (1x Salami, 1x Käse, 1x Wurst - Sorte) - Bilder der Anzeige scheinen wohl sehr alt… - trotz WLAN-Repeater kein WLAN im Zimmer - Pool scheint etwas in die Jahre gekommen zu sein (gelber Rand oberhalb des Wassers)
Stayed 3 nights in Aug 2024

8/10

Stayed 2 nights in May 2024

10/10

Très bon séjour, chambre spacieuse avec une très belle vue et une grande terrasse devant. La piscine est très agréable et le petit déjeuner complet.
Stayed 3 nights in Aug 2024

6/10

Un po’ più di attenzione nelle pulizie mi avete allagato il bagno e tutto quello che avevo …. Peccato che era l’ultimo giorno E oggi sono tornato con tutto bagnato
Stayed 11 nights in Aug 2024

8/10

J’ai passé une nuit avec ma fille dans cet hôtel. Il est indiqué pour un 4 Étoiles mais ressemble davantage à un hôtel-club. Je tiens toutefois à dire que nous avons passé un très bon séjour, chambre propre et confortable. Petit-déjeuner copieux et piscine.
Stayed 1 night in Jul 2024

6/10

Le personel a l’accueil et qui font les chambres sont très serviables, très professionnels, gentils et accueillants, merci! Parcontre, la chambre était sale, le sol, la douche et les lavabos. Le matelas n’était recouvert que d’un drap fin et le matelas en dessous était vieux et très sale. Le diner était tres mauvais et très cher: fritures de légumes, puis sur nos plats: tomates pourries, poisson congelé avec une couche de mélange douteux aux olives, qui je suppose était sensé être un peu gratiné au four mais il était froid, la salade ne paraissait pas fraîche. Nous n’avons pas osé prendre le dessert ni le petit déjeuner. La piscine était très très sale. Les bords semblent ne jamais être nettoyés. C’est dommage car les chambres seraient jolies et le lieu aussi.
Stayed 3 nights in Jul 2024

10/10

Stayed 4 nights in Jul 2024

10/10

Stayed 5 nights in Jul 2024

6/10

Gute Lage zum Hafen. Die Einrichtung ist aber sehr in die Jahre gekommen und beim Bett spürst du die Federn. Luft ist solala im Zimmer ist die Klimaanlage direkt über dem Bett, was zu nah ist und krank macht. Preis ist natürlich günstig, für 1 Nacht war es okay. Länger würden wir es nicht aushalten. Frühstück ist okay für den Preis.
Stayed 1 night in Jun 2024

10/10

Check-in und Mitarbeiter super und freundlich. Alles sehr gut. Sehr bemüht und sehr hilfsbereit. Insgesamt sehr rustikal. Sehr angenehmer Flair. Die Anlage selber ist gepflegt und versprüht rustikalen Charme. Zimmer klein, Dusche hatte in den Ecken Schimmel. Kühlschrank war verklebt. Betten waren Liegen im Feldbett-Format und sehr unbequem. Wir hatten außerhalb auf der Terrasse einen kleinen Tisch und EINEN Stuhl für ein Zimmer für 4 Personen. Frühstücksbuffett ist Standard - nicht umfangreich aber ausreichend. Keine kulinarische Offenbarung ;-) Ich finde Preis-Leistung nicht angemessen. Für diesen Preis würde ich es nicht weiterempfehlen. Wir haben bereits mehrere Hotels auf unserer Rundreise gehabt, wo Lage sowie Preis-Leistung besser zusammenpassen. Der Fußweg nach Palau ist nicht durchgängig. Besonders am Kreisverkehr und an der Kreuzung gibt es unübersichtliche, gefährliche Ecken - dafür kann aber das Hotel nix. Es gibt nix in der Nähe, man muss Auto oder Fußweg einplanen.
Stayed 2 nights in Jul 2024

6/10

Siamo stati molto bene nel complesso ,personale molto gentile , pulito e posizione ottima. Colazione varia Struttura non da 4 stelle come menzionato ,molto vecchia peccato… sarebbe da rinnovare completamente .
Stayed 7 nights in Jun 2024

8/10

Stayed 2 nights in Jun 2024

10/10

bien situer, Mais pour personnes avec une auto.
Stayed 2 nights in Jun 2024

4/10

Stayed 1 night in Jun 2024

6/10

Bof.. Vraiment le stricte minimum.
Stayed 2 nights in Jun 2024

10/10

.
Stayed 2 nights in Jun 2024

10/10

It’s nice
Stayed 3 nights in Jun 2024

10/10

Wir haben dieses Hotel für eine Nacht gebucht. Parkplätze ausreichend vorhanden. Morgenessen top von Wurstwaren bis Gepäck alles frisch. Zimmer herzig eingerichtet. Einzig das Bett war einwenig hart, aber ansonsten nichts zum Aussetzen. Wir waren sehr Zufrieden mit unserem Aufenthalt.
Stayed 1 night in Jun 2024