Paradisus by Meliá Fuerteventura – All Inclusive

4.0 star property
Beach hotel with 8 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Paradisus by Meliá Fuerteventura – All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
The Reserve Junior Suite Ocean Front | Beach/ocean view
Lobby
Melia Fuerteventura offers guests a chance to unwind with hot stone massages and detox wraps at the spa. The resort features three restaurants serving international cuisine and convenient on-site shopping. Children enjoy their own pool complete with a waterslide.

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Laundry
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 27 of 27 rooms

Premium Room (2+1)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room Ocean Front

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room Ocean Front  (2+1)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room Ocean view (2+1)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

The Reserve Junior Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite (2adults + 2chd)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

The Reserve Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

The Reserve Premium Room Ocean Front

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

The Reserve Master Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Blackout drapes/curtains
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

The Reserve Premium Room Ocean Front Horizon

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Premium Room Ocean Front Horizon

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room Ocean Front Horizon (2+1)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room Ocean view

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2024
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room

  • Sleeps 3

Premium Room Ocean Front

  • Sleeps 3

The Reserve Premium Room Ocean Front

  • Sleeps 3

Suite

  • Sleeps 4

The Reserve Junior Suite Ocean Front

  • Sleeps 3

The Reserve Suite Ocean Front

  • Sleeps 2

The Reserve Suite Ocean Front View With Whirpool

  • Sleeps 2

The Reserve Master Suite Ocean Front With Whirlpool

  • Sleeps 2

The Reserve Suite Penthouse Ocean Front Horizon

  • Sleeps 2

The Reserve Master Suite Ocean Front

  • Sleeps 2

Premium Room Ocean View

  • Sleeps 2

The Reserve Premium Room Ocean Front Horizon

  • Sleeps 3

You may also like

About the neighborhood

Map
Playa Barca, Costa Calma, Pajara, Fuerteventura, 35627

What's nearby

  • Costa Calma Beach - 5 min drive - 2.8 miles
  • Pájara Beach - 8 min drive - 3.1 miles
  • Esquinzo Beach - 10 min drive - 7.9 miles
  • Playa Esmeralda - 10 min drive - 0.7 miles
  • Oasis Park Fuerteventura - 12 min drive - 8.4 miles

Getting around

  • Fuerteventura Airport (FUE) - 58 min drive

Restaurants

  • ‪Ginger Bar - ‬5 min walk
  • ‪H10 Tindaya Hotel Fuerteventura - ‬6 min drive
  • ‪Parad'ice - ‬6 min drive
  • ‪Pool Bar Barlovento - ‬9 min drive
  • ‪Poolbar - ‬5 min drive

About this property

Paradisus by Meliá Fuerteventura – All Inclusive

Upscale family-friendly hotel remodeled in 2024 and located near Costa Calma Beach
Located close to Sotavento de Jandia Beach, Paradisus by Meliá Fuerteventura – All Inclusive provides a poolside bar, concerts and live shows, and a terrace. Adventurous travelers may like the windsurfing, Pilates, and volleyball at this hotel. At the 8 on-site restaurants, enjoy brunch, lunch, dinner, kids' meals, and Italian cuisine. Yoga classes are offered at the 24-hour gym; the property also has shopping on site, a garden, and dry cleaning/laundry services. Guests can also expect to find car rentals on site, an outdoor entertainment area and a free kid's club.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Evening entertainment, concierge services, and luggage storage
  • A nature reserve, outdoor furniture, and a 24-hour front desk
  • Multilingual staff, beach towels, and smoke-free premises
Room features
All 363 rooms boast comforts such as premium bedding and furnished balconies, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Paradisus by Meliá Fuerteventura – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free offsite parking

Food and drink

  • 8 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ginger Grand Café
  • Kanna Beach Club
  • Mascalzone

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Pilates classes
  • Shopping
  • Volleyball
  • Water sports equipment
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Lifeguards
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Gorriones Melia
Melia Gorriones Fuerteventura Pajara
Melia Gorriones Hotel
Melia Gorriones Hotel Pajara
Melia Gorriones Pajara
Melia Gorriones Fuerteventura, Spain
Melia Hotel Gorriones
Melia Hotel Pajara
Melia Fuerteventura Hotel
Melia Fuerteventura Pajara
Melia Fuerteventura
Paradisus by Meliá Fuerteventura
Paradisus by Meliá Fuerteventura – All Inclusive Hotel
Paradisus by Meliá Fuerteventura – All Inclusive Pajara
Paradisus by Meliá Fuerteventura – All Inclusive Hotel Pajara

Frequently asked questions

Does Paradisus by Meliá Fuerteventura – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Paradisus by Meliá Fuerteventura – All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus by Meliá Fuerteventura – All Inclusive?

There is free parking nearby.

What time is check-in at Paradisus by Meliá Fuerteventura – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Paradisus by Meliá Fuerteventura – All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Paradisus by Meliá Fuerteventura – All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Paradisus by Meliá Fuerteventura – All Inclusive located?

Located in Costa Calma, this beachfront hotel is in a regional park and within 1 mi (2 km) of Playa Esmeralda and Pájara Beach. Costa Calma Beach is 1.9 mi (3 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Paradisus by Meliá Fuerteventura – All Inclusive Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 132 out of 470 reviews
Rating 8 - Good. 199 out of 470 reviews
Rating 6 - Okay. 95 out of 470 reviews
Rating 4 - Poor. 29 out of 470 reviews
Rating 2 - Terrible. 15 out of 470 reviews

Reviews

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here many times over the years. This was the first time since it reopened as Paradisus after refurbishment. We decided to try the Reserve level. It was much more expensive and did not offer very much extra in terms of facilities or dining options. The Reserve Pool area is enclosed by a concrete wall like a stockade or prison. It is still the windiest pool and we spent more time around the lagoon pool on the sheltered & sunnier side of the hotel. Reserve also offered breakfast in a separate dining area with table service. This area also served as a bar & lounge for Reserve during the day. Again we didn’t spend any time in there. The hotel was NOT full and a lot of staff were wandering around asking if everything was alright but they didn’t really want to hear anything but yes. The huge sandy beach is the attraction of this hotel for us and it is likely we will return, but not to the Reserve Level.
Stayed 14 nights in Oct 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 7 nights in Apr 2023

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un oasi in un contesto naturale incantevole

L hotel e’ inserito in una baia naturale che a seconda delle maree si creano dei laghi/paludi naturali. L effetto e’incantevole. Protetto dai venti, con una bella piscina circondata da palme e belle piante, e’ stupendo! L hotel e’ isolato dall abitato di costa calma, si puo approfittare giustamente di un ottimo relax e non sentirsi circondati da masse di cemento. Ideale per chi vuole fare lunghe camminate nella spiaggia infinita, come kite surf/wind surf. Accanto al mare un po piu in la sulla destra dell hotel si firma un lago naturale dove l acqua e piu calda, protetta. Ottimo servizio. Colazioni e pranzi solo a buffet, ampia scelta, forse manca un po di tocco locale da evidenziare. Hotel per tutti, famiglie, bambini. Struttura che ha vissuto gli anni ma che ritengo ottima proprio per l insieme. Veramente consigliato!!
Stayed 1 night in Mar 2023

6/10 Okay

vincent

Disliked: Cleanliness, property conditions & facilities, room comfort
Ese hotel necesita reforma y mejora en el bufet.
Stayed 5 nights in Dec 2022

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottimo.
Stayed 7 nights in Dec 2022

8/10 Good

Ronald Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok, jederzeit gerne wieder
Stayed 10 nights in Nov 2022

8/10 Good

Britta

Liked: Cleanliness, amenities
Poolanlage sehr schön mit beheizten Pools für Kinder. Essen qualitativ besser als vor ein paar Jahren. Lage an der Lagune klasse zum Entspannen, da nie überfüllt, wenn man etwas läuft.
Stayed 14 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meliá Fuerteventura

Hotel con buenas instalaciones a pie de playa. Las piscinas de lujo. El servicio muy amable. Los desayunos excelentes.
Stayed 6 nights in Sep 2022

6/10 Okay

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous étions en tout inclus, nourriture décevante et eau minéral payante, seulement quelques cocktails sont en tout inclus.Très bruyant le soir ainsi qu'au restaurant. Difficile de trouver un transat libre à moins de se lever avant 7h du matin, literie à renouveler.
Stayed 9 nights in Aug 2022

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il est pratique, je fais du Windsurf, tout près du club, je viens manger près de la piscine, c’est excellent pour moi. Par contre, le gros problème, c’est la grande résonance désagréable de la salle à manger! Je préférais mettre une veste pour manger dehors… autrement tout ok , personnel très agréable.
Stayed 14 nights in Jun 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial. Nos ayudaron en todo lo que pudieron. Nos dieron una habitación en la que se escuchaba mucho el viento, se lo dijimos y en seguida nos cambiaron a otra habitación en la que no se escuchaba nada. Como nuestro avión salía por la tarde, hicimos el check out a las 12, pero nos dejaron guardar las maletas en una habitación y nos dejaron ducharnos por la tarde antes de coger el vuelo. Así que todo muy bien, un acierto coger este hotel!
Stayed 4 nights in Jun 2022

4/10 Poor

Sophie

Liked: Cleanliness
L’hôtel est dans un endroit où il n’y a absolument rien autour à faire à pieds.
Stayed 7 nights in Feb 2022

6/10 Okay

TOURNOUX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucune information dans l'hôtel, sur les eventuelles activités à pratiquer (nous avons decouvert un cours d'aquagym la veille de notre depart, avec seulement 3 participants dans l'eau), aucun panneau informant les touistes des endroits de l'île a visiter.
Stayed 7 nights in Feb 2022

2/10 Terrible

Santiago

Disliked: Staff & service, property conditions & facilities, room comfort

DECEPCIÓN

Servicio inexistente ,poca facilidad para los clientes ,recepción desatendida ,imposible cenar más tarde de las 21 h.
Stayed 1 night in Jan 2022

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut geführtes Hotel in Top-LAge

Wir waren zum dritten Mal in diesem Hotel und würden es immer wieder buchen, die Lage ist wirklich einzigartig. Seit unserem letzten Aufenthalt 2018 wurden einige Renovierungen durchgeführt (z.B. Liegen/ Sonnenschirme und Bodenbelag um den Hauptpool). Essen hervorragend in Auswahl und Qualität. Badezimmer etwas altmodisch, aber insgesamt sehr gute Bauausführung mit Top-Schallschutz. Sehr gut geschultes, freundliches Personal in allen Bereichen.
Stayed 7 nights in Nov 2021

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très compétent et agréable. Hôtel très propre, seul bémol les serviettes de la salle de bain sont rêches, et le personnel ne parle pas du tout français, compliqué pour se faire comprendre Cela fait 3 années que nous venons dans cet établissement et nous sommes très contents.
Stayed 14 nights in Sep 2021

8/10 Good

Christina

Super tolle Lage, aber in die Jahre gekommen.

Das Hotel ist in der Tat schon etwas in die Jahre gekommen, schließlich kenne ich es selbst seit 1983. die Fliesen im Badezimmer waren kaputt, aber alles war sehr sauber und gepflegt. Das Personal ist auch sehr freundlich und aufmerksam. Auch das Essen war toll, nur der Speisesaal ist landestypisch eher mit einer Bahnhofshalle zu vergleichen, sehr laut. Ich hatte auch die ganze Zeit einen Leihwagen, der oft nur sehr schlecht einen Parkplatz fand
Stayed 4 nights in Jun 2021

8/10 Good

Marie

Liked: Property conditions & facilities, room comfort

Bel emplacement, tres bien pour un court séjour

Emplacement idéal et vue imprenable. La plage parfaite pour de longues promenades et les adeptes du kite! Staff en général très serviable. Ce qui fait oublier les points négatifs : infrastructure un peu “dépassée”, ascenseurs en panne (pas top quand on a une chambre au 8eme étage), douches manquent de puissance et mauvaise évacuation (on se douche avec de l’eau jusqu’au mollets). Le restaurant “all in” est une vraie cafétéria bruyante, buffet insipide.
Stayed 4 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lage des Hotels Zimmer (je nach Kategorie) mit grandiosem Ausblick. gepflegter Pool - Gesamtzustand Hotel veraltet. - Zimmer im Charm der 80er Jahre, z.T. in runtergekommenem Zustand, Renovierung dringend notwendig! - Frühstückssaal nicht nur von der Geräuschkulisse vergleichbar mit Großkantine. - zu wenig Personal - abgesehen von der Lage bestenfalls drei Sterne (Landeskategorie!)
Stayed 2 nights in Dec 2020

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely location

Overall a very nice hotel and beach is beautiful. However staff, especially at reception/check in, need to improve efficiency as it took 50min to check in. Parking spaces are limited, I had to park off road near the beach few minutes walk from the hotel. Which is not great when you have luggage to carry
Stayed 1 night in Nov 2020

8/10 Good

NURIA

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente

Llevamos varias visitas a este hotel, nos sentimos como en casa. Esta última vez tuvimos un pequeño problema a la entrada y nos lo solucionaron rápidamente con mucha amabilidad. Acceso a la playa, piscinas climatizadas, buen buffet y muy divertido para los niños. Muy recomendable.
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is a bit hotel, but still comfortable and enjoyable. Food is good. The staff could be improved.
Stayed 2 nights in Aug 2020

4/10 Poor

Dan, London

Disliked: Amenities, property conditions & facilities
The main pool was closed, as was the Oasis restaurant, despite us speaking to the hotel 2 days before our arrival and being assured only the gym would be. Ditto the poolside loos. The place felt woefully understaffed, with the waiters, chefs and bar staff doing their best to keep up - and working themselves ragged. There were only 2 water points in the main restaurant, and only one place in the outdoor area (bottles of wine were available at mealtimes, but not water), making it a faff to keep a family with small kids hydrated. Hospitality staff were helpful and worked hard, but the front desk were mainly uninterested and sometimes downright rude. There were also some ridiculous instances; asking for a plaster at front desk, all we got was a shrug and “go to mini market”, then the restaurant staff kindly looked for a first aid kit - only to realise there wasn’t one anywhere around the kitchen or serving area! (Eventually one of the lifeguards got one for us.) We had hoped to get a cake for our daughter’s 5th birthday, to which front desk said no, the kids’ activity coordinator said no but offered a bottle of cava (!!!), and only when I spoke to the manager was it arranged. We were prepared to pay extra, it wasn’t a case of entitlement, but the whole trip was built around our daughter’s birthday, and it was somewhat ridiculous that it took 3 (or actually, maybe 4) conversations with various folk before we could get a cake made. Got lots more to say, but it won’t fit!
Stayed 7 nights in Jul 2020

2/10 Terrible

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad that I didn't see Fuerteventura

I didn't go yo Melia, because the hotel was closed during my time of reservation. I am sorry and feel very sad, because this suppose to be a dream vacation with my family. But Covid-18 took care of it! Therefore no photos, not memories! I used good remarques, because my friends were there last year...and they liked it.
Stayed 12 nights in Jul 2020