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The Palace Hotel & Spa

3.0 star property
An urban sanctuary where travelers can relax poolside or book a massage while attentive staff handles the details for a truly restorative stay

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Photo gallery for The Palace Hotel & Spa

A rooftop patio with a black wicker sofa and a glass coffee table. - The Palace Hotel & Spa (Paignton)
Lunch and dinner served - The Palace Hotel & Spa (Paignton)
A lobby with a reception desk, seating area, and large windows. - The Palace Hotel & Spa (Paignton)
Exterior detail - The Palace Hotel & Spa (Paignton)
An indoor swimming pool with tiled flooring, a metal pool ladder, and a seating area with cushions. - The Palace Hotel & Spa (Paignton)
The Palace Hotel & Spa, in downtown's center, offers a peaceful garden retreat and wellness treatments. Guests enjoy meals at the restaurant, free WiFi in rooms, and an indoor swimming pool among the hotel's top amenities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic Single Room

A neatly made bed with a floral-patterned headboard, a bedside phone, and a power outlet on the wall.

Classic Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, bedside lamps, a chair, a table, and artwork on the walls.

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

A hotel room with a neatly made bed, two framed artworks on the walls, a bedside lamp, a telephone, and a red throw blanket.

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with a large bed, a desk with a chair, a bedside table, and a lamp.

Classic Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room (Standard)

A hotel room with two beds, a desk, a chair, a television, and a chandelier.

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Club Double Room, Sea View

A hotel room with a large window, a bed with a patterned bedspread, a lamp, and a framed picture on the wall.

Club Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Double or Twin Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Club Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Garden View (Club)

A hotel room with a large bed, a wooden nightstand, a red armchair, and a window with curtains.

Superior Triple Room, Garden View (Club)

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive) | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Room (Executive)

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

A double bed with two pillows, a bedside table, a TV, and a wooden cabinet in a hotel room.

Superior Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Club Double Room, Garden View

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Club Double Room, Garden View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Paignton is home to The Palace Hotel & Spa. Palace Theatre and Princess Theatre are cultural highlights, and some of the area's landmarks include Dartmouth Steam Railway and Torre Abbey. Paignton Pier and Splashdown Quaywest are also worth visiting. Visit our Paignton travel guide
Map
Esplanade Road, Paignton, England, TQ4 6BJ

What's nearby

  • A coastal town with a sandy beach, a large white building with a green roof, and a hill with houses in the background.
    Paignton Beach
    3 min walk - 0.2 miles
  • A pier at night with illuminated buildings and flags.
    Paignton Pier
    3 min walk - 0.2 miles
  • A vintage steam locomotive with the number 7827 parked at a station.
    Dartmouth Steam Railway
    9 min walk - 0.5 miles
  • A steam locomotive with black and gold carriages traveling along a track beside a body of water.
    Goodrington Sands Beach
    4 min drive - 1.3 miles
  • Preston Beach
    9 min walk - 0.5 miles

Getting around

  • Paignton Station
    9 min walk
  • Exeter (EXT-Exeter Intl.)
    44 min drive

Restaurants

  • Talk of the Town
    7 min walk
  • Coffee #1
    8 min walk
  • The Boathouse
    7 min walk
  • Spinning Wheel Inn
    5 min walk
  • Grand Central
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Spa fee: GBP 5 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Palace Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is The Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at The Palace Hotel & Spa?

Check-out is at 10 AM.

Where is The Palace Hotel & Spa located?

Situated in Paignton, this beach hotel is within a 5-minute walk of Paignton Beach and Paignton Pier. Preston Beach and Dartmouth Steam Railway are also within 10 minutes. Paignton Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palace Hotel & Spa Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 131 out of 250 reviews
Rating 8 - Good. 72 out of 250 reviews
Rating 6 - Okay. 35 out of 250 reviews
Rating 4 - Poor. 7 out of 250 reviews
Rating 2 - Terrible. 5 out of 250 reviews

Reviews

Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely grounds, plenty of parking, lovely staff - all very helpful and clearly enjoy working there, nice relaxing bar with a friendly bartender, nice spacious and cool bedrooms, food was amazing, evening entertainment was decent, nice breakfast with a really good selection, only had a 2 night stay but will definitely be returning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Happy with the upgraded sea view room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy.staff polite.shops within walking distance away.the beach and sea only across a busy road.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities
Overall another good stay here, Mixed views on staff with most really welcoming and friendly while some are simply professional. Rooms are good but could do with some TLC due to worn paint work, window cleaning etc. Really good offering for breakfast. Overall good and would happily stay again.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive and helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly sraff, quality food, recommend the spa. Unfortunately the hot chocolate machine was broken and the rooms were very cold at night.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Colin

As it was the first time we visited this hotel we were impressed with its overall ambiance. The staff were friendly, the room was clean and tidy and overall we enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Welcoming staff, fabulous pool facilities and the real bonus was first rate entertainment. Magician and cabaret on a Sunday night was a perfect way to round of a weekend stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Katharine

Liked: Cleanliness, property conditions & facilities
The hotel and room were very clean, the bed very comfortable and the hotel was in a good location to shops and beach. The only downside was lack of staff, the reception team made us feel like we were causing them and inconvenience when checking out and the lack of service at the bar was appalling we would have spent longer at the bar and brought more drinks if someone had been there to serve us. One member of staff walked behind the bar and our glasses were empty she then just walked past us and back out not even asking if we wanted another drink, it was very disappointing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An elegant hotel with great staff. Really enjoyed our stay
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, lovely atmosphere
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on the seafront. Spacious room, everything spotless, nice breakfast and friendly helpful staff. Enjoyable stay and would recommend.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Andzej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean / goos size rooms, free parking, value for money. Breakfast could have been better but we have enjoyed our overall stay.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well sited on Paignton sea front

Fabulous view of the sea and very helpful staff. Good breakfast.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.
Stayed 6 nights in Jul 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Arysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the service is fantastic. Spa and pool lovely experience.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Arysha

Liked: Amenities, property conditions & facilities
The staff are amazing
Stayed 2 nights in Jan 2024