Ratings based on 960 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 5, 2020 on Expedia
Comment from Hotel Management
Aug 6, 2020 by Jenny B, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted Aug 1, 2020 on Expedia
Comment from Hotel Management
Aug 4, 2020 by Jenny B, Hotel Management
Thank you
5 out of 5
by A verified traveler from Riverside

Posted Jul 12, 2020 on Expedia
Clean room spacious room clean pool the whole facility was well kept hope to have another chance to stay there
Comment from Hotel Management
Jul 14, 2020 by Jenny B, Hotel Management
Thank you
2 out of 5
by A verified traveler

Posted Jul 3, 2020 on Expedia
The lady at the front desk was rude and didn’t help us we walked in and she walked in the back and left us standing there and didn’t say anything to us.
Comment from Hotel Management
Jul 7, 2020 by Jenny B, Hotel Management
I would like to offer my apologies for the agent that walked away. I assure you this is not normal for our hotel. I will have a discussion with the front desk staff. I hope you will give us another opportunity to serve you in the future and prove this was an exception.
5 out of 5
by A verified traveler

Posted Jun 30, 2020 on Expedia
We ended up in Pahrump because of a car problem. Not everyone in the area was nice, but the whole staff of the Holiday Inn Express was great. Helpful and ready to help. Plus the hotel was nice and clean. We had a great bedroom (suite with 2 queen beds).
Comment from Hotel Management
Jul 1, 2020 by Jenny B, Hotel Management
We were happy you were able to stay with us. I am glad they were able to repair your car. We hope to see you under better circumstances next time. Have a great day!
5 out of 5
by A verified traveler

Posted Jun 2, 2020 on Expedia
Comment from Hotel Management
Jun 4, 2020 by JennyB, Hotel Management
Thank you
4 out of 5
by A verified traveler from Fullerton

Posted May 30, 2020 on Expedia
Room seemed clean and staff were friendly, but the employee at the front desk wasn't wearing a face mask (the cleaning staff were wearing masks).
Comment from Hotel Management
Jun 1, 2020 by Jenny B, Hotel Management
Thank you.
3 out of 5
by A verified traveler

Posted Apr 13, 2020 on Orbitz
Comment from Hotel Management
Apr 14, 2020 by Jenny B, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted Mar 24, 2020 on Expedia
Spacious room , nice linens, great front desk person
Comment from Hotel Management
Mar 26, 2020 by Jenny B, Hotel Management
Thank you I am glad you enjoyed your stay with us.
1 out of 5
by A verified traveler

Posted Mar 22, 2020 on Orbitz
Comment from Hotel Management
Mar 23, 2020 by Jenny B, Hotel Management
Thank you for your rating