See all properties

La Joya Pachuca

3.5 star property
Family-friendly hotel with free valet parking connected to a shopping center in Pachuca

Choose dates to view prices

Photo gallery for La Joya Pachuca

Lobby
Meeting facility
Front of property
1 bedroom, premium bedding, in-room safe, desk
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Room

40-inch Smart TV with cable channels, Netflix, streaming services

Junior Room

Highlights

Air conditioning
HDTV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

1 bedroom, premium bedding, in-room safe, desk

Premier Room

Highlights

Air conditioning
HDTV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

Highlights

Air conditioning
HDTV
Premium bedding
Separate bedroom
2 bathrooms
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

Highlights

Air conditioning
HDTV
Premium bedding
Separate bedroom
2 bathrooms
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
HDTV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Fiesta Inn Pachuca Gran Patio

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
Fiesta Inn Pachuca Gran Patio

About the neighborhood

Map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080

What's nearby

  • Hidalgo Stadium - 2 min drive - 1.2 miles
  • Monumental Clock of Pachuca - 2 min drive - 1.5 miles
  • Independence Square - 2 min drive - 1.5 miles
  • Galerias Pachuca Mall - 3 min drive - 1.9 miles
  • Mundo Futbol Interactive Center - 4 min drive - 2.9 miles

Getting around

  • Benito Juarez International Airport (MEX) - 85 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Little Caesars - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Vips - ‬4 min walk
  • ‪Ronny Café - ‬4 min walk

About this property

La Joya Pachuca

Family-friendly hotel connected to a shopping center
Shopping on site, a garden, and an arcade/game room are just a few of the amenities provided at La Joya Pachuca. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Breakfast (surcharge), extended parking, and an area shuttle
  • Express check-out, wedding services, and luggage storage
Room features
All 100 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 40-inch HDTVs with Netflix, streaming services, and premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 170 for adults and MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel La Joya
Hotel La Joya Pachuca
La Joya Pachuca
Hotel Joya Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Pachuca
Hotel Quality Inn Pachuca Pachuca
Pachuca Quality Inn Pachuca Hotel
Hotel Quality Inn Pachuca
Quality Inn
Quality
Quality Inn Pachuca Pachuca
Hotel La Joya
Quality Inn Pachuca Pachuca
Quality Inn
Quality
Hotel La Joya Pachuca
Hotel La Joya Hotel Pachuca
Hotel La Joya Hotel
Quality Inn Pachuca

Frequently asked questions

Is La Joya Pachuca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at La Joya Pachuca?

Self parking and valet parking are free at this property.

What time is check-in at La Joya Pachuca?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at La Joya Pachuca?

Check-out is at noon.

Where is La Joya Pachuca located?

This family-friendly Pachuca hotel is located in the business district, within 1 mi (2 km) of Center of Art and Philosophy, Hidalgo Theater, and Hidalgo Stadium. Cuartel De Arte Museum and Monumental Clock of Pachuca are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

La Joya Pachuca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 205 reviews
Rating 8 - Good. 38 out of 205 reviews
Rating 6 - Okay. 14 out of 205 reviews
Rating 4 - Poor. 3 out of 205 reviews
Rating 2 - Terrible. 4 out of 205 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025

10/10

Everything was at it should be, we liked it a lot.
Stayed 2 nights in Jan 2025

10/10

The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025

10/10

I just lose my dear mother in law at a hospital in Pachuca, I had to stay in Pachuca for 4 days, it was kind they let me do my check out little longer than the usual. I could call The Joya my second home Thank you
Stayed 1 night in Apr 2025

8/10

.
Stayed 1 night in Jun 2025

10/10

Todo excelente
Stayed 2 nights in Feb 2025

8/10

The value for this hotel is excellent. We weren’t expecting this level of quality when we booked the hotel.
Stayed 1 night in Jan 2025

10/10

Clean everything inside and out nice and quiet and the employees are all very professional
Stayed 3 nights in Dec 2024

10/10

Great hotel. Will stay again on my next visit.
Stayed 2 nights in Jun 2023

10/10

Everyone was very professional and friendly, the hotel look very clean. Smelled good and is well kept. I was so happy with my experiencia that when i came back to Pachuca I stayed here again. It has a store ma bar, and a restaurant.
Stayed 1 night in Nov 2024

10/10

Everything was clean and very good service, and great view from the room to the surrounding area,this is my second time that I stayed in this hotel great.
Stayed 3 nights in Jun 2024

10/10

Nice old school hotel
Stayed 1 night in Oct 2023

10/10

Clean and service oriented
Stayed 2 nights in Oct 2024

10/10

Coming back
Stayed 3 nights in Jul 2024

10/10

Love it
Stayed 2 nights in Jun 2024

6/10

They need to improve their showers.
Stayed 2 nights in Oct 2024

6/10

Have stayed here before and it is an average hotel but location that worked for our trip. Not all reception is bilingual but we did have a bellman that spoke good English to help translate. Bed was not comfortable and adjusting the air in the room was a challenge.
Stayed 3 nights in Oct 2024

10/10

The concierge staff were fantastic and went above and beyond in helping me. Thank you again!
Stayed 1 night in May 2024

4/10

We have stayed here about 10 different times. There are positives, but there are a few negatives. - the beds are very uncomfortable - they only provide shampoo, no conditioner, no bath/shower gel - no ice available - few towels unless specifically requested
Stayed 4 nights in May 2024

10/10

Good
Stayed 2 nights in Jun 2023

10/10

N/A
Stayed 1 night in Nov 2023

6/10

I had to wear my coat and, when sitting, I would also wrap a blanket around me because the room was so cold.. I thought perhaps the shower would help warm the room a little but when I was in the shower I looked at the bathroom ceiling. The bathroom ceiling was made of slats and through the slats I could see electrical wiring, plumbing, and a light on somewhere. So whatever warmth there was from the shower went straight up through the bathroom ceiling. And, if I could see up through the slats, that means whoever might be working up there could see down into the bathroom.
Stayed 4 nights in Feb 2024

10/10

Excelente Hotel, muy bonito y cumple con todo lo que se requiere para una muy agradable estancia
Stayed 1 night in May 2025

6/10

Es un buen hotel
Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in May 2025