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Hotel La Joya Tulancingo

3.5 star property
Dive into fun times by day and delicious meals by night. Unwind in style surrounded by lush gardens.

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Photo gallery for Hotel La Joya Tulancingo

Front of property - Hotel La Joya Tulancingo (Tulancingo)
Reception - Hotel La Joya Tulancingo (Tulancingo)
Property grounds - Hotel La Joya Tulancingo (Tulancingo)
Reception - Hotel La Joya Tulancingo (Tulancingo)
Exterior - Hotel La Joya Tulancingo (Tulancingo)
Experience the warm hospitality at Hotel La Joya Tulancingo, where a playground, garden and outdoor pool invite relaxation. Enjoy breakfast to dinner at the on-site restaurant, unwind with a drink at the bar or connect with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premier Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Tulancingo is home to Hotel La Joya Tulancingo. Duendes Museum and El Rehilete Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Basaltic Prisms of Santa María Regla Park and El Chico National Park. Monumental Clock of Pachuca is another place to visit that comes recommended. Visit our Tulancingo travel guide
Map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648

What's nearby

  • Tulancingo Metropolitan Cathedral
    8 min drive - 2.4 miles
  • La Floresta Park
    8 min drive - 2.4 miles
  • Centro Cultural Ricardo Garibay
    8 min drive - 2.4 miles
  • Parroquia La Asunción de María
    26 min drive - 21.7 miles
  • Chignahuapan Downtown Park
    58 min drive - 55.8 miles

Getting around

  • Benito Juarez International Airport (MEX)
    97 min drive

Restaurants

  • Vips
    15 min walk
  • Barra 69
    11 min walk
  • Coyote
    14 min walk
  • La Fuente
    11 min walk
  • Tacos Miguelito
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel La Joya Tulancingo have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Joya Tulancingo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1000 per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Joya Tulancingo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Joya Tulancingo?

Check-out is at noon.

Where is Hotel La Joya Tulancingo located?

Situated in Tulancingo, this hotel is 17.7 mi (28.5 km) from Duendes Museum and within 32 mi (52 km) of Basaltic Prisms of Santa María Regla Park and Monumental Clock of Pachuca. El Rehilete Museum is 29.8 mi (48 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel La Joya Tulancingo Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 114 out of 226 reviews
Rating 8 - Good. 75 out of 226 reviews
Rating 6 - Okay. 18 out of 226 reviews
Rating 4 - Poor. 12 out of 226 reviews
Rating 2 - Terrible. 7 out of 226 reviews

Reviews

Verified

10/10 Excellent

Solangel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024
Verified

4/10 Poor

JAVIER

Liked: Property conditions & facilities
We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Juan Pablo

: )
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Javier Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Anselmo

Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Dec 2024
Verified

8/10 Good

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar agradable, lo malo es fue el bufete del desayuno muy sencillo, mejor salir a buscar restaurante en el centro.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del pesonal
Stayed 1 night in May 2026
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Hay un intenso olor a drenaje en las habitacioes y la alberca un poco sucia
Stayed 2 nights in May 2026
Verified

6/10 Okay

Héctor César

Liked: Amenities
Disliked: Cleanliness
Tienen amenidades para la familia, habitación limpia, a mi llegada por la noche me percaté que en el pasillo de mi habitación había una cucaracha muerta, al día siguiente continuó allí hasta mi salida. Falta un buen supervisor.
Stayed 1 night in May 2026
Verified

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue muy agradable la estancia, solo sugeriría mayor cuidado en la atención en el buffet para el cambio de platos, en general estuvo bien, pero pueden esmerarse un poco más.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante bueno el hotel, perfecto para una escapada
Stayed 1 night in Apr 2026
Verified

8/10 Good

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Myriam Mariana

Muy amables, check in y check out muy rapidos, habitaciones limpias, el hotel en general muy bonito!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No puedo opinar mucho pues en realidad solo la use prácticamente para dormir, la habitación estaba limpia, no funcionó la secadora, pero olvide reportarlo a la salida, acerca del personal pues no tuvimos interacción por la corta estadía, tampoco tuve oportunidad de ver las amenidades como la alberca o zona de juegos, lo que si dejo como sugerencia es ponerle un cancel al baño o buscar alguna solución en el, ya que el espacio de la regadera es muy pequeño y solo tiene cortina, misma que se mojo al bañarme y empezó a escurrir, entonces cuando me sali de bañar el baño ya estaba encharcado y lo peor es que el agua se corrió hasta la puerta de entrada, y otra más es que nos hospedamos mi esposo mi hija y yo, y solo nos pusieron dos toallas en el baño, ya no pedí más porque yo traía dos toallas en mi maleta
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Maria luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
No me hicieron válida mi reservación que bloque para pagar en el hotel. Siempre he usado la app y nunca me había pasado. MUY MAL POR QUÉ NO TENÍA MI RESERVACION
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones buenas, las camas cómodas y las habitaciones limpias 👍
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lilián Viridiana

Buen servicio.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jany

Liked: Cleanliness, staff & service, amenities
Todo bien gracias
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luisa Edith

Liked: Cleanliness, staff & service, amenities
Buenas instalaciones y personal muy atento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Axayacatl

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba a temperatura ambiente y estaba haciendo mucho frío
Stayed 1 night in Dec 2025