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Hotel J&E by Serranillo

3.0 star property
A peaceful retreat for rejuvenation with spa treatments, authentic Mexican cuisine, and thoughtful amenities like complimentary parking.

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Photo gallery for Hotel J&E by Serranillo

Restaurant - Hotel J&E by Serranillo (Mineral del Monte)
In-room safe, desk, blackout drapes, iron/ironing board - Hotel J&E by Serranillo (Mineral del Monte)
Interior - Hotel J&E by Serranillo (Mineral del Monte)
Front of property - evening/night - Hotel J&E by Serranillo (Mineral del Monte)
Interior - Hotel J&E by Serranillo (Mineral del Monte)
Hotel J&E by Serranillo offers a tranquil escape in the town center. Enjoy spa treatments, Mexican dishes at Restaurante El Seranillo, and unwind on the sunny terrace. Practical conveniences include in-room WiFi, laundry facilities, and a business center for travelers' needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Mineral del Monte is home to Hotel J&E by Serranillo. El Chico National Park and Barranca de Metztilan Biosphere Reserve reflect the area's natural beauty and area attractions include Hidalgo Theater and International Soccer Hall of Fame. El Rehilete Museum and Tuzoofari Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Mineral del Monte travel guide
Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

What's nearby

  • Museo de Medicina Laboral
    7 min walk - 0.4 miles
  • Museo Casa Grande
    9 min walk - 0.5 miles
  • Museo de Sitio Mina la Dificultad
    15 min walk - 0.8 miles
  • Museo del Paste
    19 min walk - 1.0 mile
  • Museo de Sitio Mina de Acosta
    11 min drive - 1.4 miles

Restaurants

  • El Serranillo
    1 min walk
  • Pastes Real De Plateros
    2 min walk
  • Restaurante Real del Monte
    6 min walk
  • Restaurant "La Central" Real del Monte
    7 min walk
  • Pastes Real De Plateros
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel J&E by Serranillo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel J&E by Serranillo?

Check-out is at noon.

Where is Hotel J&E by Serranillo located?

Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel J&E by Serranillo Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 145 reviews
Rating 8 - Good. 32 out of 145 reviews
Rating 6 - Okay. 5 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get there, the hotel very clean and comfortable. Loved it there.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Es un n hotel bonito, cómodo y aún buennprecio
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, la habitación estuvo impecable, y el servicio estupendo. Estamos muy contentos de habernos hospedado allí. Y también hay un restaurante a sólo unos pasos del hotel.
Stayed 2 nights in May 2026
Verified

8/10 Good

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento un poco lejos, la habitación inicial tenía problemas en el área de Regadera, me la cambiaron pero la Cama estaba muy dura
Stayed 1 night in May 2026
Verified

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo no hay estacionamiento los carros o motos quedan en la calle..
Stayed 3 nights in May 2026
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está excelente!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, tarifas accesibles, personal amable, habitaciones cómodas y limpias, ubicación estrategica y cómoda.
Stayed 1 night in May 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Mejorar y cuidar los accesos para personas con movilidad reducida
Stayed 1 night in May 2026
Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, es punto medio para visitar muchos lugares, la atencion es muy buena y el personal es sumamente cordial, yo les doy 10
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedarse, con el estacionamiento un poco limitado, pero seguro, me tocó habitacion con un frigovar, y hay un cajero automatico por si necesitan disponer efectivo
Stayed 1 night in May 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda y limpia Gracias por los extras como Te y Agua ciel. Eso es darle al Huésped atención al detalle!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Anaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel está limpio, bonito
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Prof. Levy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente opción de hospedaje en Real del Monte.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025