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Holiday Inn Express Pachuca by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Pachuca by IHG

A rooftop garden with a thatched gazebo, various potted plants, and a view of a cityscape in the background. - Holiday Inn Express Pachuca by IHG (Pachuca)
A modern kitchen with stainless steel appliances, a glass dining table with chairs, and a red sofa in the living area. - Holiday Inn Express Pachuca by IHG (Pachuca)
A hotel room with a bed, desk, chair, TV, and a window with a city view. - Holiday Inn Express Pachuca by IHG (Pachuca)
A modern hotel room with a flat-screen TV, a white console table, a blue sofa, and a patterned carpet. - Holiday Inn Express Pachuca by IHG (Pachuca)
An indoor atrium with a central bench, surrounded by potted trees and a glass elevator. - Holiday Inn Express Pachuca by IHG (Pachuca)
Free continental breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Express Pachuca by IHG. Free in-room WiFi and a business center are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A hotel room with a bed, bedside lamps, a nightstand with a clock, and a window with blinds.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, and a view of the city through a window.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A security keypad with instructions for operation, indicating a safe or secure storage compartment.

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

A security keypad with instructions for operation, indicating a safe or secure storage compartment.

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A modern kitchen with stainless steel appliances and a glass dining table with chairs.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a grey sofa, a bed with white bedding, two bedside lamps, and a patterned carpet.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

A hotel room with a bed, a sofa, a TV, a desk, and a window with a view.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pachuca is home to Holiday Inn Express Pachuca by IHG. International Soccer Hall of Fame and Hidalgo Theater are cultural highlights, and travelers looking to shop may want to visit Galerias Pachuca Mall and Plaza Q Mall. Looking to enjoy an event or a game while in town? See what's going on at Hidalgo Stadium, or consider a night out at Auditorium Gota de Plata. Visit our Pachuca travel guide
Map
Blvd. Luis Donaldo Colosio 220, Fracc. Arboledas de San Javier, Pachuca, HGO, 42084

What's nearby

  • A mosaic-tiled plaza with a modern building in the background.
    David Ben Gurion Park
    4 min drive - 1.0 mile
  • A modern building with a unique architectural design, featuring a large dome and a tall tower.
    Mundo Futbol Interactive Center
    5 min drive - 1.4 miles
  • Galerias Pachuca Mall
    3 min drive - 1.0 mile
  • International Soccer Hall of Fame
    4 min drive - 1.0 mile
  • Auditorium Gota de Plata
    5 min drive - 1.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    88 min drive

Restaurants

  • Natural SUSHI
    9 min walk
  • Taquería El Pariente
    10 min walk
  • Cake House
    3 min walk
  • Asados Don Abel
    6 min walk
  • Cenaduría España
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Pachuca by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Holiday Inn Express Pachuca by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Pachuca by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Pachuca by IHG?

Check-out is at noon.

Where is Holiday Inn Express Pachuca by IHG located?

Situated in Pachuca, this hotel is within 2 mi (3 km) of David Ben Gurion Park, International Soccer Hall of Fame, and Galerias Pachuca Mall. Mundo Futbol Interactive Center and Auditorium Gota de Plata are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Pachuca by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 686 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff is very helpful.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week in a king suite which was perfect for two of us not stepping over each other all the time. The rooms coffee maker was kind of a pain to use but we had free breakfast every day. It was a buffet style breakfast, but you could order omelets prepared on the spot. They had pastries and donuts, but they were dry and not very tasty. There is a wonderful cafe to the left of the hotel we highly recommend for breakfast or lunch. The staff were so patient with us not speaking Spanish. They always had at least one person on staff with enough English to help us out with our needs. We rented a car and we were not charged for parking. Highly recommend.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was really hot cause of the sun outside but was great but should have more staff there because when I was on the patio I looked down on it and there was a couple who looked like they were doing things they shouldn’t in a pool but other than that rooms were always cleaned and patio area had a great view, great reception staff, and the breakfast staff are the best in my opinion overall great hotel to stay at and will keep using it whenever I go back into town
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

alma

Service was great, the hotel is clean.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in Pachuca, close to shopping and restaurants.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very comfortable modern hotel. Breakfast was delicious with great options and made to order eggs. Staff was super polite and ready to serve.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were so comfy! The room was nice and big!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Karina

Liked: Staff & service, amenities, property conditions & facilities
Was very clean; food excellent; good costumer service 100 porcent
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Moises

Liked: Amenities
My grand daughter enjoyed the pool
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, friendly and helpful staff. Clean and well maintained!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Javier Díaz

Clean warm pool
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Aura

Liked: Cleanliness, amenities, property conditions & facilities
Holiday Inn Express Pachuca by IHG is a solid hotel overall. The property is clean, and the staff is attentive and courteous. Onsite parking is available, which is very convenient for guests arriving by car. There are a few details that could be improved. The ice machine works, but it has an “out of order” sign on it. When I mentioned this at the front desk, I was told the sign is meant to keep children away, but in practice it discourages all guests from using it. Another small but noticeable issue is that the envelopes used for the room key cards are reused many times, to the point that they look quite worn. My running joke was that the hotel seems to have an emotional attachment to a piece of paper. Guests are also provided with only one key card, and there is a charge if it is lost. Overall, it is a good and reliable option, but a bit more attention to these details would improve the guest experience.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Kourosh

Liked: Staff & service, room comfort

Friendly staffs, great service.

The staffs are very friendly and provided great service. The only issue we had, we had a bed sheet with yellow stains, even though the sheets were washed but do not find it comfortable sleeping on a sheet with yellow stains. But the front desk was very nice and gave us a clean sheet to put on top of it since it was very late at night and there were no cleaning crew. I believe the management should tell the cleaning crew not to use sheets or towels with stains, just toss them out. They also need to improve the breakfast.
Multiple yellow stains on the bed sheet
Yellow Stains on the sheet
Yellow stains on the bed sheet.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Narda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all my expectations for the purpose of the trip. I would stay again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Moises

Liked: Cleanliness
Nice service
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Norma Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

ADAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Dean

Disliked: Amenities
A hand held shower in the shower would have been nice to have
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Yasmani Moya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice !
Stayed 2 nights in Aug 2024