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Casa Basalto

3.5 star property
Hotel with free parking, a quick walk to Galerias Pachuca Mall

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Photo gallery for Casa Basalto

Front of property
Deluxe Double Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby
Reception
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 Bedroom, Accessible

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Double Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Front of property

Camino Real Pachuca

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,006 reviews
Camino Real Pachuca

About the neighborhood

Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.1 miles
  • Galerias Pachuca Mall - 5 min walk - 0.3 miles
  • Auditorium Gota de Plata - 7 min walk - 0.4 miles
  • Hidalgo Stadium - 3 min drive - 2.1 miles
  • Monumental Clock of Pachuca - 7 min drive - 4.3 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive

Restaurants

  • ‪La Tartine - ‬2 min walk
  • ‪Cake House - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬4 min walk
  • ‪Puerto del Bife - ‬7 min walk
  • ‪Green Grass - ‬5 min walk

About this property

Casa Basalto

Hotel near Galerias Pachuca Mall
Located close to David Ben Gurion Park and Auditorium Gota de Plata, Casa Basalto provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Dolina, offers breakfast, lunch, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and 1 meeting room
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch Smart TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

Is Casa Basalto pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa Basalto?

Self parking is free at this property.

What time is check-in at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Basalto?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Basalto located?

Situated in a shopping district, this hotel is within a 10-minute walk of David Ben Gurion Park, Galerias Pachuca Mall, and Auditorium Gota de Plata. Hidalgo Stadium and El Rehilete Museum are also within 2 mi (3 km).

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Casa Basalto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 264 reviews
Rating 8 - Good. 65 out of 264 reviews
Rating 6 - Okay. 18 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 4 out of 264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Excelente
Stayed 2 nights in Feb 2025

10/10

Excellent services, staff everyone
Stayed 3 nights in Jan 2024

4/10

The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

4/10

Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024

8/10

It's ok
Stayed 1 night in Feb 2024

6/10

Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024

10/10

N/A
Stayed 1 night in Apr 2024

6/10

Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023

10/10

Agradable estancia
Stayed 1 night in May 2025

10/10

Excelente. Siempre es nuestra opción preferida cuando visitamos Pachuca.
Stayed 1 night in May 2025

8/10

El hotel estaba muy limpio y la habitación muy amplia
Stayed 1 night in Apr 2025

8/10

Stayed 3 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Muy accesible
Stayed 1 night in Mar 2025

10/10

Me gustó el lugar, es bonito, tranquilo y fácil de llegar
Stayed 1 night in Mar 2025

6/10

Stayed 2 nights in Feb 2025

10/10

La suite es muy amplia y aislada de ruidos externos. Mi familia y yo disfrutamos de un excelente fin de semana en sus instalaciones.
Stayed 1 night in Feb 2025

10/10

Muy bueno y buen servicio, lo recomiendo
Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

El inmueble esta estuoendo, el servicio a la habitacion es incompleto ya que no recogen los platos sucios, no comoletan el servicio, no manejan terminal por lo que se debe estar pasando a pagar directamente. Es un lugar donde hay mucho ruido en fin de semana, los bares y sañones de fiestas hacen que se hospeden oersonas que van de fiesta pornlo que no se respeta el horario de cero ruido despues de las 10 pm. Es limpio, recepcion amable, comida rica y de calidad. Ruidoso en fin de semana, no se descansa bien.
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Muy buen lugar para hospedarse.
Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024