See all properties

Camino Real Pachuca

4.0 star property
Eco-certified hotel with free parking connected to the convention center in Pachuca

Choose dates to view prices

Photo gallery for Camino Real Pachuca

Front of property
Bar (on property)
Deluxe King | Down comforters, in-room safe, desk, laptop workspace
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Air conditioning
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults | Down comforters, in-room safe, desk, laptop workspace

Camino Real Club King with American Breakfast for 2 Adults

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Down comforters, in-room safe, desk, laptop workspace

Deluxe Dos Camas

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults | Down comforters, in-room safe, desk, laptop workspace

Camino Real Club Double with American Breakfast for 2 Adults

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Down comforters, in-room safe, desk, laptop workspace

Deluxe King

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Fiesta Inn Pachuca Gran Patio

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
Fiesta Inn Pachuca Gran Patio

About the neighborhood

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083

What's nearby

  • Galerias Pachuca Mall - 3 min walk - 0.2 miles
  • International Soccer Hall of Fame - 5 min walk - 0.3 miles
  • Mundo Futbol Interactive Center - 7 min walk - 0.4 miles
  • Auditorium Gota de Plata - 7 min walk - 0.4 miles
  • Hidalgo Stadium - 2 min drive - 1.7 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive

Restaurants

  • ‪La Tartine - ‬5 min walk
  • ‪Singular Cocina de Brasa - ‬3 min walk
  • ‪Puerto del Bife - ‬5 min walk
  • ‪Green Grass - ‬6 min walk
  • ‪La Pozoleria - ‬6 min walk

About this property

Camino Real Pachuca

Upscale eco-certified hotel connected to the convention center, remodeled in 2023
Take advantage of a free daily manager's reception, a terrace, and shopping on site at Camino Real Pachuca. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Bistro, offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby health club, and 2 meeting rooms
  • A ballroom, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 106 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with heated floors and rainfall showers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro
  • Lobby Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (20,086 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - February 2023
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Frequently asked questions

Is Camino Real Pachuca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Camino Real Pachuca?

Self parking is free at this property.

What time is check-in at Camino Real Pachuca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Camino Real Pachuca?

Check-out is at noon.

Where is Camino Real Pachuca located?

Situated in the business district, this eco-certified hotel is within a 5-minute walk of David Ben Gurion Park and International Soccer Hall of Fame. Mundo Futbol Interactive Center and Auditorium Gota de Plata are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

We had a good stay and the staff was great.
Stayed 3 nights in Apr 2025

10/10

Good clean hotel, centrally located
Stayed 3 nights in Dec 2024

8/10

Enjo
Stayed 1 night in Apr 2025

10/10

Great place!
Stayed 1 night in Oct 2024

8/10

The inside is very different to the outside. It feels old and needs refurbishment. Flooring very old. Bed is too hard and not very comfy. You can’t really sit on the WC, it pinches your legs, very uncomfortable! TV system is old, Netflix casting never worked.
Stayed 2 nights in Jun 2025

10/10

.
Stayed 1 night in Mar 2025

10/10

Staffing
Stayed 2 nights in Feb 2025

10/10

10/10
Stayed 3 nights in Apr 2025

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

Everything qas perfect
Stayed 1 night in Dec 2024

10/10

👍
Stayed 1 night in Feb 2025

10/10

Excelente
Stayed 1 night in Dec 2024

10/10

I loved the service and the best part for me was ,how clean and comfortable was the room. I would stay again and again here everytime i visit pachuca. Thank you
Stayed 2 nights in Dec 2024

10/10

Friendly people and very clean. Feel safe in property.
Stayed 2 nights in Sep 2024

10/10

M
Stayed 1 night in Jan 2025

6/10

Hotel need to renew all the ac outlets because is very difficult to connect the electronics. Food is just ok. Not a good place to stay in Pachuca but there are no more options.
Stayed 1 night in Feb 2025

6/10

We had stayed at this hotel before but were surprised by several little details that are being overlooked. The heating in our room didn't work, and when I called to report it they said someone would come to fix it, but it never happened (the room was quite cold, it is one of the coldest cities in Mexico!). The lamp and wall socket in the nightstand didn't work. The towels were frayed on the edges. The TV in our room kept turning on in the middle of the night, we had to unplug it to be able to sleep. The carpet in the hallways was quite dirty. The restaurant couldn't accommodate us at 8:30am on Saturday morning because it was reserved for a sports team, as if we weren't also guests in the hotel. We had to find out somewhere else to have breakfast that morning. In general, the staff was curteous and kind.
Stayed 1 night in Nov 2024

6/10

está fatal que no tengan servicio de elevador del estacionamiento al lobby, para ser una cadena buena de hoteles , le falta eso. el check in tardado
Stayed 1 night in Jun 2025

6/10

Nada al respecto
Stayed 1 night in May 2025

8/10

La habitación regular, los alimentos del desayuno dejaban mucho que desear.
Stayed 2 nights in May 2025

10/10

Elevadores desde el estacionamiento
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

8/10

Muy buena opción de hospedaje en Pachuca
Stayed 1 night in May 2025

4/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025