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Best Western Plus Santa Cecilia Pachuca

4.0 star property
Hotel in Pachuca with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Santa Cecilia Pachuca

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor) | 1 bedroom, minibar, in-room safe, desk
Restaurant
Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | 1 bedroom, minibar, in-room safe, desk
Indoor pool, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor) | 1 bedroom, minibar, in-room safe, desk
Best Western Plus Santa Cecilia Pachuca in Las Palmitas offers a garden setting, coffee shop, family restaurant, and swimming pool with sun loungers. Enjoy free WiFi, attentive staff, and practical dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Room service
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Microwave
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

Standard Room, 1 King Bed, Non Smoking, Connecting Rooms | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Boulevard Rio De Las Avenidas 813, Pachuca, HGO, 42084

What's nearby

  • Hidalgo Stadium - 3 min drive - 0.7 miles
  • Monumental Clock of Pachuca - 7 min drive - 1.7 miles
  • Independence Square - 7 min drive - 1.7 miles
  • Galerias Pachuca Mall - 7 min drive - 1.9 miles
  • Plaza Q Mall - 11 min drive - 3.1 miles

Getting around

  • Benito Juarez International Airport (MEX) - 89 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Corner - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

Best Western Plus Santa Cecilia Pachuca

Upscale hotel located in Las Palmitas
Take advantage of a terrace, a coffee shop/cafe, and a garden at Best Western Plus Santa Cecilia Pachuca. Be sure to enjoy a meal at Garden Cafe, the on-site family restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 101 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and minibars.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 per person
  • Airport shuttle fee: MXN 2000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Hotel
Best Western Plus Santa Cecilia
Best Western Santa Cecilia
Plus Santa Cecilia Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel
Best Western Plus Santa Cecilia Pachuca Pachuca
Best Western Plus Santa Cecilia Pachuca Hotel Pachuca

Frequently asked questions

Does Best Western Plus Santa Cecilia Pachuca have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Santa Cecilia Pachuca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Santa Cecilia Pachuca?

Self parking is free at this property.

What time is check-in at Best Western Plus Santa Cecilia Pachuca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Santa Cecilia Pachuca?

Check-out is at noon.

Does Best Western Plus Santa Cecilia Pachuca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per person applies.

Where is Best Western Plus Santa Cecilia Pachuca located?

Located in Las Palmitas, this hotel is within 2 mi (3 km) of Hidalgo Stadium, Hidalgo Theater, and Center of Art and Philosophy. Cuartel De Arte Museum and National Photography Museum are also within 2 mi (3 km).

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Reviews

Best Western Plus Santa Cecilia Pachuca Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 665 out of 922 reviews
Rating 8 - Good. 189 out of 922 reviews
Rating 6 - Okay. 42 out of 922 reviews
Rating 4 - Poor. 12 out of 922 reviews
Rating 2 - Terrible. 14 out of 922 reviews

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good service
Stayed 1 night in Jul 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet this hotel is.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Property conditions & facilities
Disliked: Cleanliness
Nice
Stayed 2 nights in Apr 2025

6/10 Okay

Loren

Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, it was a good stay. When I got to my hotel, I did find the bathroom to be dirty.
Stayed 4 nights in Sep 2024

6/10 Okay

Carlos Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water in bath was not enough to take a shower during 3 days
Stayed 3 nights in Apr 2025

6/10 Okay

Daniela

Liked: Cleanliness, amenities
Disliked: Staff & service
The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

jeronimo lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bien pero la ciudad de Pachuca muy fea , descuidada , baches
Stayed 1 night in Oct 2025

10/10 Excellent

Karen Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Guillermo Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si todo muy bien
Stayed 1 night in Oct 2025

10/10 Excellent

Veronica Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Oct 2025

10/10 Excellent

IVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
habitación limpia
Stayed 1 night in Sep 2025

8/10 Good

Marcos Edgar

Liked: Staff & service, amenities, property conditions & facilities
En mi penúltimo día de estadía en el hotel cuando pretendi bañarme el agua de la regadera estaba sucia así como la del lavabo lo que impidió me pudiera lavar cara y dientes esto debido a que hicieron mantenimiento mismo detalle que siguió hasta el último día y que nunca subieron a ver físicamente apesar de que levanté mi queja.
Stayed 3 nights in Sep 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was much nicer than what I expect of a Best Western. Staff was very friendly and helpful with any requests. Area around the hotel is not pedestrian friendly, streets are very dark at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Joab Abisai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo impecable en mi visita, hotel con personal amable desde la llegada, instalaciones implacables en cuanto a la limpieza, habitación limpia y con todas las amenidades necesarias para nuestra visita.
Stayed 1 night in Aug 2025

10/10 Excellent

veronica

Liked: Staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Luz María del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo. Buena comida. El bar es agradable. El cuarto bastante amplio.
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, con todos los servicios necesarios para la estancia, bien ubicado y limpio
Stayed 1 night in Aug 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌 lo recomiendo para todos!
Stayed 2 nights in Aug 2025

10/10 Excellent

Katya Soto

Liked: Amenities
Me gusta mucho hospedarme ahí por la comodidad De sus habitaciones y su limpieza. Si tienes alguien con discapacidad faltan que los baños tengan agarraderas para su baño .
Stayed 3 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sdsdssss
Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo perfecto
Stayed 3 nights in Aug 2025

8/10 Good

José Luis A

Liked: Cleanliness, staff & service, property conditions & facilities
Me agradó el hotel
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil conectividad, buena limpieza y ate cionn
Stayed 2 nights in Jul 2025

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