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Hotel Karam Palace

Property class: 4

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Photo gallery for Hotel Karam Palace

A traditional Moroccan interior with intricate tile work, a pool, and a seating area. - Hotel Karam Palace (Ouarzazate)
A hotel room with two beds, a desk with a fruit bowl, a TV, and a decorative wall. - Hotel Karam Palace (Ouarzazate)
A swimming pool with lounge chairs and palm trees. - Hotel Karam Palace (Ouarzazate)
A spa room with a long bench, a small table, and a mirror on the wall. - Hotel Karam Palace (Ouarzazate)
A bar area with a blue roof, a bartender, and a brick counter. - Hotel Karam Palace (Ouarzazate)
Consider a stay at Hotel Karam Palace and take advantage of a nightclub, a poolside bar, and shopping on site. For some rest and relaxation, visit the steam room. Be sure to enjoy international cuisine and a poolside location at the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a library and car rentals on site.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

A hotel room with two beds, a sofa, a TV, and a lamp.

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the city.

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a fruit bowl, a TV, and a decorative wall.

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Ouarzazate is home to Hotel Karam Palace. Kasbah Taouirt and Kasbah Tifoultoute are local landmarks, and the area's natural beauty can be seen at Anti-Atlas and Fint Oasis. Visit our Ouarzazate travel guide
Map
Avenue Moulay Rachid, Ouarzazate, BP 311

What's nearby

  • A large, multi-tiered adobe fortress with a palm tree in the foreground.
    Kasbah Taouirt
    8 min walk - 0.5 miles
  • Atlas Studios
    8 min drive - 5.2 miles
  • Musee Theatre Memoire de Ouarzazate
    10 min drive - 3.6 miles
  • Kasbah Tifoultoute
    13 min drive - 7.6 miles
  • Fint Oasis
    26 min drive - 11.7 miles

Getting around

  • Ouarzazate (OZZ)
    8 min drive

Restaurants

  • La Grilla
    13 min walk
  • The Full Sun
    4 min walk
  • La Kasbah des Sables
    4 min drive
  • Restaurant Toudgha
    15 min walk
  • Cafe Restaurant Chez Sabrine
    9 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MAD 85 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalous
  • Atlas
  • Grill Belle Vue
  • Terrasse Barbecue
  • Zagora

Things to do

  • Billiards/pool table
  • Library
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 85 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Karam Palace have a pool?

Yes, this property has an outdoor pool.

Is Hotel Karam Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Karam Palace?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Karam Palace?

Check-out is at noon.

Where is Hotel Karam Palace located?

Situated in Ouarzazate, this hotel is within a 10-minute walk of Anti-Atlas and Kasbah Taouirt. Musee Theatre Memoire de Ouarzazate is 1.7 mi (2.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Karam Palace Reviews

6.8

7.0

Cleanliness

7.8

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 11 out of 54 reviews
Rating 4 - Poor. 6 out of 54 reviews
Rating 2 - Terrible. 8 out of 54 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very pleasant and helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable hospitality
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant stay at all

The stay was horrible
Dirty drain tap
Broken RC table
Broken switches
A safe box that is not safe
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid two nights. When I arrived they told me they only had one night available for me. They sent me to a hotel 10 min away. However all my friend stayed at the hotel.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je recommande sejour parfait
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Il ricevimento un po’ frettoloso e al check out ci è stato chiesto di pagare quando invece era già pregata.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon rapport qualité prix. Secteur de la piscine très agréable.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Liked: Staff & service
ich war der einzige gast im ganzen hotell.da ich in der kalten jahreszeit reiste war das zimmer sehr kalt, aber es hatte genug decken. die reception öffnet erst um 12 uhr was das checkout erschwert. das personal war sehr freundlich.
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sympa . Nombreux groupes .

Très bon hotel vaste . Excellent acceuil.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very pretty and bigger than I had expected. The bed was very comfortable, unlike the hotel I had stayed at before, with beds as hard as a rock. The hallways were filled with typical Moroccan pictures.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel correct

Hotel correct, pas trop loin du centre de Ouarzazate a pied et de la zone du musee du cinema et la kasbah. Sejour en decembre donc peu de clients dans l hotel, calme et tranquilité au bord de la piscine. Petit dejeuner a eviter.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Staff & service

moyen

Hôtel ... qui a du avoir de très belles années ... le temps et le manque d’entretien sont venus dégrader l’hotel. Mais l’état général passe encore ... le vrai point négatif reste l’accueil et le manque d’intérêt du personnel face au client. Alors que le Maroc et la ville de Ouarzazate en particulier sont réputés pour leur qualité de réception des Touristes ... dans cet hôtel le client n’est pas après les besoins du personnel et leur tranquillité ... agent d’accueil en tête ... même les tarifs des services que propose l’hotel sont variables en fonction à qui nous demandons ...
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities

Tranquillité

Séjour reposant
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Beau séjour dans l'ensemble

Dans l'ensemble un bel hôtel avec un personnel très sympathique et accueillant. Chambre propre, cours de l'hôtel avec piscine très jolie avec jardin très fleuri et très beau. Chambre sombre, décoration ancienne à rénover, mais toutefois propre. Lits de confort modeste.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Zeg

Nice hotel but there is no maintenance
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très décevant déjà à notre arrivée elle nous a dit que notre réservation avait été annulé elle nous a dit que l’hôtel était complet et d’aller à l’hôtel ibis juste à côté il a fallu insisté et lui montrer que nous avions été débité ensuite le petit déjeuner rien de frais viennoiseries de la veille piscine sale etc j’allais tout le temps dans cet hôtel je n’y reviendrai plus
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ik vind de accommodatie slecht onderhouden te oud. En op de fotos was alles mooi !! Alles heeft onderhoud nodig of de fotos op de site aanpassen naar de huidig staat van de accommodatie !
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les jardins et l’environnement, personnel très à l’écoute et charmant.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Staff & service

Overbooked not friendly

The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

普通です。Wifi部屋で繋がらないのが痛恨。

夜中の到着にも関わらず、丁寧に対応いただきました。フロントデスクの方々は皆親切で丁寧でした。部屋も清潔に掃除されていました。ベッドのスプリングが弱くて腰が痛くなりました。Wifiが部屋で通じないのが一番不便でした。フロントに行かないとPC繋がらない・・・。それが一番不便でした。でもフロントの方が、電源が近くにある机のところを教えてくれました。あと冷蔵庫は空です。事前に水等を買っていかないと、夜困ります。プールは素敵でしたが、その日は寒くては入れませんでした。朝ご飯はXです。ヨーグルト、パン、６Pチーズみたいの、ゆで卵がとりあえずある程度です。中国や韓国の団体さん用のホテルのようで、朝ご飯たくさんの人に押されて大変でした。
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

4 star??

A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

BEL ETABLISSEMENT

bel hotel mais sans ascenseur les bungalows RC et 1er étage entourent une grande piscine au sein d un beau jardin bien entretenu salle petit dejeuner fermée à 8 H 30 rien d installé il a fallut attendre 1/2 la mise en place buffet continental
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Disliked: Staff & service
Ficilities are old
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bernard du Canada

Très agréable ,déplacement facile à pied,bon rapport qualité prix.resto à proximité.j’y retournerai.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

A eviter

Hotel en à l'abandon , à déserter. Choisir un autre hotel
Stayed 1 night in Jan 2018