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Best Western Ottumwa Inn & Suites

3.0 star property
Travelers can enjoy the indoor pool at this welcoming retreat or explore the area on complimentary bikes before starting the day with a hearty breakfast.

Choose dates to view prices

Photo gallery for Best Western Ottumwa Inn & Suites

Lobby - Best Western Ottumwa Inn & Suites (Ottumwa)
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers - Best Western Ottumwa Inn & Suites (Ottumwa)
Exterior - Best Western Ottumwa Inn & Suites (Ottumwa)
Reception - Best Western Ottumwa Inn & Suites (Ottumwa)
Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets - Best Western Ottumwa Inn & Suites (Ottumwa)
Best Western Ottumwa Inn & Suites creates a family-friendly atmosphere with its indoor swimming pool and playground. Guests appreciate the free breakfast to start their day, along with convenient in-room WiFi and bicycle rentals for local exploration.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Mini 2 Queen Bed Flat Screen Television Microwave Refrigerator Working Desk Coffee Maker Non Smoking

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Microwave And Mini-Refrigerator, Coffee Maker, Telephone

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Accessible Standard King Room Non-Smoking

  • Sleeps 2

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About the neighborhood

Ottumwa is home to Best Western Ottumwa Inn & Suites. Don't miss out on a visit to Southern Iowa Fair. Spend some time exploring the area's activities, including golfing. Visit our Ottumwa travel guide
Map
2813 N Court Street, Ottumwa, IA, 52501

What's nearby

  • View over Dubuque city with Mississippi River
    Bridge View Center
    6 min drive - 4.1 miles
  • Iowa Heartland History Connection
    3 min drive - 1.5 miles
  • Riverside Park
    6 min drive - 4.1 miles
  • William Penn University
    31 min drive - 32.0 miles
  • Southern Iowa Fair
    31 min drive - 32.1 miles

Getting around

  • Ottumwa Station
    4 min drive

Restaurants

  • Casey's General Store
    6 min drive
  • Graham's Dairy Freeze
    4 min drive
  • McDonald's
    17 min walk
  • Cerro Grande Meats and Market
    5 min drive
  • Sonic Drive-In
    4 min drive

About this property

Best Western Ottumwa Inn & Suites

Property highlights
Consider a stay at Best Western Ottumwa Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a health club. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • A vending machine, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Frequently asked questions

Does Best Western Ottumwa Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

Is Best Western Ottumwa Inn & Suites pet-friendly?

Yes, Best Western Ottumwa Inn & Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Ottumwa Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Ottumwa Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Ottumwa Inn & Suites located?

Situated in Ottumwa, this hotel is 27.1 mi (43.7 km) from Southern Iowa Fair.

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Reviews

Best Western Ottumwa Inn & Suites Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 182 out of 665 reviews
Rating 8 - Good. 187 out of 665 reviews
Rating 6 - Okay. 115 out of 665 reviews
Rating 4 - Poor. 84 out of 665 reviews
Rating 2 - Terrible. 97 out of 665 reviews

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, everyone was very curtious. We enjoyed our stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities
Helpful staff, quiet clean room. Yummy waffles. And good coffee
Stayed 1 night in Dec 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good stay in a safe clean hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and attentive. I would suggest that the hotel take off the plastic covering on the mattress of the sofa sleeper because it made loud noises every time you moved. None of us slept much because of it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and I felt like I was valued in picking the Best Western for my stay.
Stayed 1 night in Sep 2025

8/10 Good

Ericka

Liked: Amenities
Place is nice a clean and good service with a wonderful breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Cassie

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was not very clean. Yucky stuff on the floor and wall next to bed. Bedding had holes and was stained. Room smelled like cigarette smoke. Person who checked us in was nice. The breakfast was nice!
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip. It is just across the street from two very nice eating establishments.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and super friendly and helpful staff!
Stayed 5 nights in Dec 2024

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fourth time in as many years

Mayra at the front desk was professional and welcoming. All the amenities were available.
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Liked: Amenities, property conditions & facilities
It was great everyone was nice
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and prices
Stayed 3 nights in Nov 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Close to dining and shopping. Staff was very helpful and friendly
Stayed 2 nights in Aug 2023

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay. Pool was well maintained. Staff were friendly. Clean room. Would stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Was quite pleased with staff Toilet needed better cleaning
Stayed 2 nights in Aug 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
This has to be one of the friendliest hotel reception areas ever! Staff is so kind and helpful! Very clean and well maintained. This is definitely at the top of my list for Ottumwa Hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

The property was very nice. The room was comfortable and clean. Check in was smooth and the front desk personnel was very pleasant and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people running this hotel. Good people
Stayed 4 nights in Sep 2023

8/10 Good

Steve

It’s clean and friendly staff. Very nice room.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Place to Stay

The woman who checked us in was very nice and when we asked for a room on the back side of the hotel because my husband has trouble sleeping, she put us in a room that was on the 3rd floor, far from the elevator and on the back side of the hotel. Perfect sleeping there! Hotel is easy to get to, very clean and nice soft beds.
Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Staff extremely helpful and friendly. Breakfast is delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers are exceptionally friendly and helpful (both morning worker and late night worker).
Stayed 1 night in Dec 2023

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer

Comfortable, reasonable rates.
Stayed 1 night in May 2024