“Unfortunately our room had a large cooler ( for keeping cellar , drinks? Cool) outside our room window, no manager to speak to but girl on the bar rang them about turning it off but they don’t turn off ! So slept maybe 3 hours ? Also bed not very good felt like it was dipping on edge , Did speak to member of staff next morning she was very nice but again no management, luckily it was just the one night . The good points the staff were lovely, room ( ignoring cooler) was nice & clean & the...
“Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight.
The bathroom was well appointed, with shampoo, soap etc in pump pots.
The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather...
“Our room was very clean, the staff were excellent and the food was very good. We thought the cost of room and breakfast was a bit pricey. Some refurbishment is needed, the easy chair in our room was very uncomfortable and threadbare.”
“In the heart of northuberland dark skies area stars every where accomodation fantastic Helen and the staff superb. Very nice breakfasts would book again Ann and George”