Apart-hoteles en Otterburn

“No real ale mainly lager”

“Booked for a wedding but on the morning of the wedding there was no hot water to get a shave or shower but what made it worse was that there was no communication from the staff and no apology offered or compensation from management”

“A lovey find, staff amazing, food was excellent, rooms where spotless and comfortable, by far the best place I have stayed in for a long time,”

“Location, traditional feel.”

“Everything was really good, would be nice if there is some veg choice in the menu.”

“Staff were very pleasant, friendly and exceptionally helpful. The decor in the room was beautiful and it was very clean with plenty of tea making facilities including ‘proper’ mugs and a teapot with tea cosy which was a lovely extra. However the room was very, very small and it did not have any drawers or wardrobe to store clothes (there was a small rail in the corner with four hangers to hang a few items). The en-suite was also very small but it was supplied with lovely White Company...

“Great Location”

“Clearly there’s a leadership issue at this hotel. The Staff were nice but clearly not well trained or motivated. Long check in line with no other staff available or skilled to attend the other checkin counter. An elderly couple needed help with bags but none of the Staff around offered. Same for us when leaving no one helped. There seems to be around 100 doors along each corridor which require manual open … why ? Bad for clients with bags but poor cleaning staff. Old smelly carpets. Dirty...

“My husband and I stayed two nights in June while exploring the Yorkshire Dales. The location is excellent, in a quintessential Dales village, with a number of fun shops and eateries. The room was simply furnished but perfectly adequate. Be aware there are a number of steps, and the tub/shower is deep to step into, so not a good choice if you have accessibility issues.”

“Lovely quiet location, superb room in the cottage opposite the main pub. Food was lovely and catered for my gluten free requirements. We only stayed one night but would love to go back with our dog and check out the local walks for a weekend.”