See all properties

The Westin Ottawa

4.0 star property
Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal

Choose dates to view prices

Photo gallery for The Westin Ottawa

Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
2 restaurants, breakfast served
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed - double
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Lord Elgin Hotel

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,401 reviews
Lord Elgin Hotel

About the neighborhood

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Canadian Museum of History - 4 min drive - 1.9 miles

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬5 min walk

About this property

The Westin Ottawa

Upscale eco-certified hotel near Rideau Canal
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 492 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like safes and WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch HDTVs with cable channels
  • Refrigerators, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Westin Ottawa?

Valet parking is available for CAD 55 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this eco-certified hotel is steps from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Yat Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2025

8/10 Good

Suzann M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to the Roger’s centre
Stayed 1 night in Jun 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, views of the city were outstanding
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great stay.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located downtown Ottawa, very comfortable stay. Beautiful view of the city.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness
My stay was very good with a cery comfortable bed. A nice place for dinner and convenience of Rideau Centre next door.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Hotel is the most beautiful and unique place to stay, with friendly and helpful staff members. You will find many attractions to visit in the area. I always enjoyed my stay there and highly recommend you to stay there for a time to remember.
Stayed 6 nights in Apr 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in an excellent location to enjoy Canada's capital . . features of the Parliament, close to the canal and provides excellent quality new bicycles at a reasonable cost. Views from upper floor facing the parliament are excellent.
Stayed 3 nights in May 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
The staff were wonderful. There was no internet and we had to move rooms after unpacking twice
Stayed 2 nights in May 2025

10/10 Excellent

Mary Imamura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Westin. This is the hotel to stay at every time we go to Ottawa. The rooms are spacious and clean. The view was spectacular with comfy chairs to sit on and enjoy the view. The bed is great as well. We also enjoyed brunch on the 3rd floor. Parking was also convenient, as it was connected to the mall. I would highly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Ideal location. Close to everything. Amazing staff. A first class property. My preferred hotel in Ottawa.
Stayed 1 night in Apr 2025

10/10 Excellent

Souleymane

Berry good
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Steakhouse was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary Jane

Liked: Amenities
Convenient for shopping and walking about. Price in restaurant a bit high.
Stayed 2 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Ottawa was fantastic and staff very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Amenities
The Westin’s Shore Club restaurant provided exceptional food and service as well as an intimate romantic atmosphere. Our waiter, Connor was both professional and very personable. The Westin hotel in Ottawa was where we held our wonderful wedding reception forty years ago and I must say that the hotel and the restaurant are still great and in fact, better than ever. Well done!
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay...the staff was tremendous..
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend stay at the Westin
Stayed 2 nights in Feb 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Hotel is my favorite hotel to stay. It never disappoints me when I stay there. I can’t wait until my next trip! It’s The Westin or nothing.
Stayed 2 nights in Mar 2025

8/10 Good

Katlyn

Liked: Cleanliness, staff & service, amenities
Nice hotel, but lots of homelessness in the area
Stayed 1 night in Feb 2025

6/10 Okay

ROXANNE

Liked: Staff & service, amenities, property conditions & facilities
The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly
Stayed 2 nights in May 2025