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The Westin Ottawa

Property class: 4

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Meeting facility - The Westin Ottawa (Ottawa)
Lobby - The Westin Ottawa (Ottawa)
2 restaurants, breakfast served - The Westin Ottawa (Ottawa)
Meeting facility - The Westin Ottawa (Ottawa)
Exterior - The Westin Ottawa (Ottawa)
The Westin Ottawa is in the heart of the city, steps from Byward Market Square. Dine at two restaurants, grab coffee, or browse on-site stores. Relax in the garden or by the lobby fireplace. Stay active with the indoor pool and 24-hour gym. The staff is genuinely helpful.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Junior Suite, 1 King Bed with Sofa bed (View) | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed (View)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Ottawa neighborhood, The Westin Ottawa is connected to a rail/subway station. Canadian War Museum and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Rideau Canal and Rogers Centre Ottawa are two other places to visit that come recommended. Visit our Ottawa travel guide
Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    1 min walk - 0.0 miles
  • Rideau Canal
    Rideau Canal
    1 min walk - 0.0 miles
  • Byward Market Square
    Byward Market Square
    5 min walk - 0.3 miles
  • Ottawa_UniversityofOttawa_502206-12
    University of Ottawa
    5 min walk - 0.3 miles
  • Parliament Hill
    Parliament Hill
    7 min walk - 0.4 miles

Getting around

  • Rideau Station
    4 min walk
  • Ottawa Station
    5 min drive
  • Ottawa International Airport (YOW)
    16 min drive

Restaurants

  • Tim Hortons
    2 min walk
  • Dining Hall
    6 min walk
  • The Highlander Pub
    5 min walk
  • JOEY Rideau
    2 min walk
  • Poulet Rouge
    5 min walk

About this property

The Westin Ottawa

Upscale hotel near Rideau Canal
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a porter/bellhop, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 492 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch HDTVs with cable channels
  • Refrigerators, on-request microwaves, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Valet parking is available for CAD 62 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Check-out is at noon. Late check-out is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this hotel is steps from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Ottawa Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 712 out of 1055 reviews
Rating 8 - Good. 204 out of 1055 reviews
Rating 6 - Okay. 85 out of 1055 reviews
Rating 4 - Poor. 27 out of 1055 reviews
Rating 2 - Terrible. 27 out of 1055 reviews

Reviews

Verified

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luigina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was always cleaned. The common areas were clear of clutter and clean. The coffee shop and breakfast/brunch restaurant buffet was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, but hot water was not so hot, probably just a temporary problem...
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great Super clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room with view over Rideau canal and Parliament. Great breakfasts, pool and staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, and nicely kept, hotel is very secure with the room key to access all elevators. Quiet stay and perfect for a girls getaway <3 Would recommend :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great all around and the location puts it over the top.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Clean rooms, friendly staff. I forgot my dog bowls and they had some delivered to the room immediately. Location is perfect!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Randolph Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location connected to Rideau mall and steps from Byward market. great staff. Decent gym. Pool was a little crowded but great to have the amenities. Would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
the room was spacious and comfortable, and staff courteous
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great views of the city.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Staff are always friendly and welcoming - Room was great and a great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and amazing rooms. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was big, nice and great view. They had a nice lobby feature of taffy on snow for winterlude time. It was wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel was very comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location convenient for shopping and dining.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pearse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything.. clean room, friendly staff, great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeanault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot, good location, tidy operations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ALANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
As soon as you walk in you feel you are in an upscale hotel. The staff is very welcoming and accommodating. The hotel is easy to navigate. We particularly loved, the pool, the hot tub, the sauna room. There is also inside access to the Rideau Mall. Our room had a beautiful view of Parliament which was a really great view as the sun was setting. We will be back for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Abdelkarim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, modern and clean facility
Stayed 3 nights in Dec 2025