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The Metcalfe Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to National Arts Centre

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Photo gallery for The Metcalfe Hotel

Restaurant
Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Down duvet
Sofa bed - queen
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Down duvet
Pillowtop bed
  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout drapes/curtains
Down duvet
Sofa bed - queen
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Down duvet
Pillowtop bed
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 5 min walk - 0.3 miles
  • Ottawa City Hall - 7 min walk - 0.4 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Rideau Centre - 10 min walk - 0.6 miles
  • Byward Market Square - 14 min walk - 0.8 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Upscale hotel remodeled in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • A front-desk safe, a banquet hall, and 6 meeting rooms
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 47 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

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The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1028 reviews
Rating 8 - Good. 181 out of 1028 reviews
Rating 6 - Okay. 35 out of 1028 reviews
Rating 4 - Poor. 21 out of 1028 reviews
Rating 2 - Terrible. 12 out of 1028 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia Saveria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location is great and the restaurant is amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Nestor M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, nice room and hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Manjot

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the staff and stay
Stayed 1 night in Apr 2025

8/10 Good

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times over the years and is always my go to place anytime I'm in Ottawa....
Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Liked: Amenities
loved our stay here. Would definitely come again. The restaurant is awesome too and its great they have everything from light breakfast to nice dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were nice and comfortable, rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with central interior area
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite! The room was spacious with enough room to store our luggage and walk around. Loved the location to downtown Ottawa and would highly recommend having brunch at the restaurant - the potatoes were so delicious! We will definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property worth the price.10/10 would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with a big lobby and lounge area.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor throughout the hotel was very nice. Clean, spacious and comfortable rooms. Updated bathrooms very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ainka

Liked: Cleanliness
Clean hotel with great customer service and nice rooms. The breakfast at Cocotte is delicious.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance was good really enjoyed the service and staff was accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel, on of my go tos when in town for business.
Stayed 1 night in Feb 2025

10/10 Excellent

My Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, helpful and accommodating. Hotel was extremely clean. A great experience and we would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

sam

Fave spot in ottawa
Stayed 1 night in Feb 2025

10/10 Excellent

Waziri Abdulrauf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unique. They were so friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Eamonn

Liked: Cleanliness, amenities, property conditions & facilities
Superb decor, wonderful restaurant, close to everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very clean, across from a Tim’s and Starbucks for the morning coffee!
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvia Saveria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff. Highly recommend.
Stayed 2 nights in Mar 2025