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The Business Inn

2.5 star property
Travelers unwind in the inviting atmosphere of this downtown hotel, where a delicious breakfast fuels daily adventures in the heart of the city

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Photo gallery for The Business Inn

A hotel room with a large bed, a bedside table with a lamp, a clock on the wall, and a window with a view of trees. - The Business Inn (Ottawa)
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer - The Business Inn (Ottawa)
A modern kitchen with a white stove, microwave, and refrigerator. - The Business Inn (Ottawa)
A hotel entrance with a green awning displaying "The Business Inn" and the number "180". - The Business Inn (Ottawa)
A bar with multiple screens, stools, and a well-stocked bar counter. - The Business Inn (Ottawa)
The Business Inn, in central Centretown, offers comfort and convenience. Guests enjoy continental breakfast at MacLaren's on Elgin, in-room WiFi, and a 24-hour gym. Its central location and great value earn consistent praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with curtains.

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(249 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.2 out of 10
Wonderful
(150 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Mini Suite, 1 Queen Bed

A hotel room with a large bed, a bedside table with a lamp, a clock on the wall, and a window with a view of trees.

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(730 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a window with a view of buildings.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(137 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Suite, 1 Queen Bed

A hotel room with a large bed, a mirror, a nightstand with a lamp, and a painting on the wall.

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(166 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

A hotel room with two beds, a TV, a coffee table, and a couch.

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(144 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Centretown, The Business Inn is in a walkable area in Ottawa with good shopping. National Arts Centre and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square and Rideau Centre. Elgin Street and Canadian Museum of Nature are also worth visiting. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
180 MacLaren Street, Ottawa, ON, K2P0L3

What's nearby

  • A monument with a statue, a large building with towers, and a clear blue sky.
    Elgin Street
    1 min walk - 0.0 miles
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    5 min walk - 0.3 miles
  • A modern glass building surrounded by lush green trees and grass.
    National Arts Centre
    8 min walk - 0.5 miles
  • A historic building with classical architecture, a statue, and a well-maintained lawn.
    University of Ottawa
    8 min walk - 0.5 miles
  • Ottawa City Hall
    7 min walk - 0.4 miles

Getting around

  • Ottawa Station
    5 min drive
  • UOttawa Station
    10 min walk
  • Ottawa International Airport (YOW)
    18 min drive

Restaurants

  • McDonald's
    2 min walk
  • Lieutenant's Pump
    3 min walk
  • Datsun
    4 min walk
  • Elgin Street Diner
    4 min walk
  • Bridgehead
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is The Business Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at The Business Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Business Inn?

Check-out is at 11 AM.

Where is The Business Inn located?

Located in Centretown, this hotel is within a 10-minute walk of Elgin Street and Rideau Canal. National Arts Centre and Rideau Centre are also within 15 minutes. UOttawa Station is 10 minutes by foot and Parliament Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Business Inn Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 6052 out of 8209 reviews
Rating 8 - Good. 1705 out of 8209 reviews
Rating 6 - Okay. 290 out of 8209 reviews
Rating 4 - Poor. 60 out of 8209 reviews
Rating 2 - Terrible. 102 out of 8209 reviews

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, the room was nice and the staff was very nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel, staff was polite, room was spacious and breakfast was awesome.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the friendly & helpful staff during our stay. Great location to explore Ottawa.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Maria Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot and good breakfast, good location, friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good suites and great staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete amenities with friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Faz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here when visiting family in the area. Welcoming and very comfortable. Staff was exceptional as always. Highly recommend this location. Thank you for another wonderful stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The outside and lobby look a little sketchy but the room was very nice and very clean. The breakfast was better than most continental breakfasts with plenty of options
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with a great location. The breakfast was exceptional in quantity and quality for the price. We will stay here again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, clean rooms and the location is excellent. Walking distance to downtown and many restaurants
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent breakfast was great and the room was comfortable/spacious
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location,location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Davood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly personal!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Omorogbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price point. Breakfast was good also.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing service, clean room, comfortable bed, very good breakfast. Highly recommended
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to food, walking trails and so much more Willa was unbelievable at the time of check in!!! The rest of the staff was so friendly every time we were leaving or coming back !!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and knowledgeable! The breakfast was a great way to start the day with travel bags of water and snacks to take on your sightseeing, such a nice touch! We will definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Amenities were great! Everything you could ask for and then some. Spacious and beds comfortable. Proximity to downtown was also wonderful. Breakfast was excellent and so much car. Would definitely recommend and stay again. Good value for the money.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central to downtown so perfect to park and just walk, bike or use public transit. Suites includes full kitchen. Breakfast was amazing especially many items were packaged to go. Love that there was a Nespresso machine as well. Best hotel coffee ever!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ayo

Liked: Cleanliness, staff & service, property conditions & facilities
It a place of comfort. I had a nice experience with my family
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fifth year in a row staying here, and I don't see myself going anywhere else in the future. The hotel really maximizes convenience and utility, and the employees are friendly and extremely helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Ottawa. The staff was very helpful finding parking. The place was clean! Great breakfast!
Stayed 1 night in May 2026