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The Business Inn

2.5 star property
Travelers unwind in the inviting atmosphere of this downtown hotel, where a delicious breakfast fuels daily adventures in the heart of the city

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace - The Business Inn (Ottawa)
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer - The Business Inn (Ottawa)
Front of property - The Business Inn (Ottawa)
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop - The Business Inn (Ottawa)
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace - The Business Inn (Ottawa)
The Business Inn, in central Centretown, offers comfort and convenience. Guests enjoy continental breakfast at MacLaren's on Elgin, in-room WiFi, and a 24-hour gym. Its central location and great value earn consistent praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(215 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(598 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(147 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(123 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

Located in Centretown, The Business Inn is in a walkable area in Ottawa with good shopping. Canadian Museum of Nature and National Arts Centre are cultural highlights, and some of the area's activities can be experienced at Nordik Spa-Nature and Ottawa River Parkway. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
180 MacLaren Street, Ottawa, ON, K2P0L3

What's nearby

  • Confederation Square featuring a square or plaza and a monument
    Elgin Street
    1 min walk - 0.0 miles
  • Rideau Canal which includes boating, a castle and a river or creek
    Rideau Canal
    5 min walk - 0.3 miles
  • National Arts Centre which includes a garden
    National Arts Centre
    8 min walk - 0.5 miles
  • Ottawa_UniversityofOttawa_502206-12
    University of Ottawa
    8 min walk - 0.5 miles
  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    10 min walk - 0.6 miles

Getting around

  • Ottawa Station
    5 min drive
  • UOttawa Station
    10 min walk
  • Ottawa International Airport (YOW)
    18 min drive

Restaurants

  • McDonald's
    2 min walk
  • Lieutenant's Pump
    3 min walk
  • Elgin Street Diner
    4 min walk
  • Sir John A Pub
    1 min walk
  • East India Company
    3 min walk

About this property

The Business Inn

Hotel near Rideau Canal
Close to University of Ottawa and Byward Market Square, The Business Inn provides free continental breakfast, laundry facilities, and a bar. The on-site restaurant, MacLaren's on Elgin, offers lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • An elevator, multilingual staff, and luggage storage
  • Smoke-free premises, tour/ticket assistance, and a billiards/pool table
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All 158 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with shower/tub combinations and free toiletries
  • 46-inch LCD TVs with premium channels
  • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

Frequently asked questions

Is The Business Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 25 per night. Limited spots are available.

What time is check-in at The Business Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Business Inn?

Check-out is at 11 AM.

Where is The Business Inn located?

Located in Centretown, this hotel is within a 10-minute walk of Elgin Street and Rideau Canal. University of Ottawa and Parliament Hill are also within 1 mi (2 km). UOttawa Station is 10 minutes by foot and Parliament Station is 15 minutes.

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Reviews

The Business Inn Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5899 out of 8122 reviews
Rating 8 - Good. 1773 out of 8122 reviews
Rating 6 - Okay. 289 out of 8122 reviews
Rating 4 - Poor. 65 out of 8122 reviews
Rating 2 - Terrible. 96 out of 8122 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the free breakfast phenomenal and the staff were courteous. Will definitely stay there again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities
The was spotless and the staff very helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great price great location and really good breakfast spread included. Would highly recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Well kept rooms and great service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
It’s always a consistent stay. Good breakfast, comfy bed, convenient and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Temur

Liked: Cleanliness, amenities, property conditions & facilities
The room was good with the staff very friendly and ready to assist
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohammad Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff courteous
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean and well appointed Will definitely come back! Breakfast was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Weng

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. The breakfast was superb.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Minh Trang

Liked: Cleanliness, property conditions & facilities
Clean room with good amenities, friendly staffs. The included breakfast was actually very good quality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karthik kumar

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was fantastic, the suite was a bit cold although the heating was turned on. Overall, the staff was great, breakfast was amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanne M

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious room, quiet. Perfect location for skating on the Rideau canal.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adamie

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the employees are super welcoming!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Friendly staff…rooms are getting dated but overall an excellent experience.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Good location, walkable to nearby restaurants , Confederation Park, shopping and Rideau Canal. The one bedroom suite is great for having visitors. Friendly staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christiana

Liked: Cleanliness, amenities, property conditions & facilities
The service was wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room that was pleasantly clean on arrival. Beds were very comfortable. Staff was kind and helpful. Location was excellent with parliament and tons of restaurants within easy walking distance.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean, comfortable rooms. Furnishings may be a little outdated, but more than met my needs. The value for money, especially with the breakfast, is excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Refreshing to find a decent hotel at a decent price.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Amber

Excellent location. Walking distance to many restaurants and Rideau Canal. Staff was friendly and efficient. Room was spacious and clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel with Agatha Christie novel vibe. Amazing location, easy to reach downtown, walk to Rideau Canal, etc., even the Airport is not too far away either by Transit or Uber/Taxi. Very friendly and attentive staff, free breakfast and laundry. Can't fault the place really.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Clean bright room. Wonderful white bedding on a very comfy bed. Spacious suite with many nice extras. Affordable accommodations friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marko

Liked: Property conditions & facilities
Friendly staff. Close to the canal for skating
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

sandy

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has it all, great price, clean, the most unexpected free breakfast. This will be our only hotel when we visit Ottawa. Keep up the great job !
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, organized, located near stores and restaurants. I didn't even have the breakfast (heard it's great!) and I still enjoyed my stay!
Stayed 5 nights in Jan 2026