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Surrey Motel

Property class: 2

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Photo gallery for Surrey Motel

A kitchenette with a microwave, a refrigerator, a wooden cabinet, and a television mounted on the wall. - Surrey Motel (Ottawa)
A motel with multiple rooms, a parking lot, and a central building. - Surrey Motel (Ottawa)
A hotel room with a wooden desk, a television on top of a cabinet, a refrigerator, and a patterned carpet. - Surrey Motel (Ottawa)
A hotel room with a bed, a dresser, a TV, a lamp, and a framed picture on the wall. - Surrey Motel (Ottawa)
A bathroom with a white sink, mirror, and toilet. - Surrey Motel (Ottawa)
Surrey Motel provides everything you need. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a small table, and two lamps.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

A neatly arranged hotel room with a bed, a nightstand with a lamp, a wardrobe, and a framed picture on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, Non Smoking, Air conditioning

A hotel room with a bed, desk, chair, and two bedside lamps.

Basic Single Room, Non Smoking, Air conditioning

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

A neatly arranged hotel room with a bed, a nightstand with a lamp, a wardrobe, and a framed picture on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Ottawa is home to Surrey Motel. Starved Rock State Park and Tangled Roots Brewing Company - The Lone Buffalo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Buffalo Rock State Park and Matthiessen State Park. Mix's Trading Post and Grand Bear Falls Indoor Water Park are also worth visiting. Explore all the area has to offer with hiking/biking trails, mountain biking, and rock climbing. Visit our Ottawa travel guide
View more Motels in Ottawa
Map
2750 Columbus St. , Ottawa, IL, 61350

What's nearby

  • A historical marker in a park with a paved path and trees.
    Washington Square Park
    2 min drive - 1.5 miles
  • A building with a flagpole, a flag, and a leafless tree.
    Appellate Court
    2 min drive - 1.5 miles
  • Dayton Ridge Golf Club
    2 min drive - 2.2 miles
  • Reddick Mansion
    2 min drive - 1.5 miles
  • Tangled Roots Brewing Company - The Lone Buffalo
    3 min drive - 1.7 miles

Getting around

  • Chicago O'Hare Intl. Airport (ORD)
    90 min drive

Restaurants

  • McDonald's
    2 min drive
  • Culver's
    8 min walk
  • Circle K
    2 min drive
  • Casey's
    2 min drive
  • Taco Bell
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Surrey Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Surrey Motel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 AM. Late check-in is available during limited hours.

What time is check-out at Surrey Motel?

Check-out is at 10:30 AM.

Where is Surrey Motel located?

Situated in Ottawa, this motel is within 2 mi (3 km) of Appellate Court, Reddick Mansion, and Washington Square Park. Tangled Roots Brewing Company - The Lone Buffalo and Dayton Ridge Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surrey Motel Reviews

7.0

Good

6.6

Cleanliness

7.6

Location

7.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 99 reviews
Rating 8 - Good. 32 out of 99 reviews
Rating 6 - Okay. 22 out of 99 reviews
Rating 4 - Poor. 12 out of 99 reviews
Rating 2 - Terrible. 11 out of 99 reviews

Reviews

Verified review

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The place was quiet, and clean. I would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff
Verified review

10/10 Excellent

Rose m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice quite not fancy clean friendly owners no one bothered me it was close to my horse I will come again
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Pancho

Disliked: Cleanliness, property conditions & facilities
The motel was ok. Needed some updates. Staff and owners were nice.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Sylvia

Nice clean towels and sheets. Lots of tables. Huge TV. Bathtub was slippery should have grab bars and non-slip bottom. Very clean room.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Benjamin Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay at the price point. The room was quiet. Never heard neighbors or traffic. Conveniently located near grocery, gas, and restaurants. Yes, the room and facility could use some rehab. But the value is great.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Mateusz

Liked: Staff & service
Disliked: Property conditions & facilities
You're definitely getting what you're paying for. It's a bit sketchy. Would recommend paying a bit more for a nicer place
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroach’s in the room upon entering. Bedsheets needed changed & front desk refused. The door appeared to be damaged, possibly kicked in & did not lock properly. There were no rooms left, so we left.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

MIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and good location
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This was perfect for a basic overnight stay on a road trip. Safe area, friendly and helpful staff. Clean room, good shower. Great value for the price. Will stay again.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very nice. older, but good location, excellent price. Easy.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were professional, prompt, and caring. Ty
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
I stayed at this property last year en route back east after spending the winter in CO. When I was woken up early in the morning by chipping birds I remembered why I didnt ever want to stay here again. Come on propert owners - get rid of the birds and the garbage that needs to be brought to the dump! And please buy new Bed covers. The ones on the bed I slept in must have been used the past 10* years. It was disgusting. Sorry for this review but you have to know you need to step your game up!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Martijn

Disliked: Cleanliness, property conditions & facilities
Its oke if you set your expectations low
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Thomas

Liked: Staff & service
The only thing I didn't like, was that the water temp in the shower was hard to control.
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Genevieve

Disliked: Cleanliness, property conditions & facilities
The room smell like mold and you could feel every spring in the mattress
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Jose

Liked: Staff & service
Refrigerator had an old pizza from the previous guests.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Patricia A

Disliked: Property conditions & facilities
It reminded me of a place i might of stayed at in 1970. Couldnt tell if they had stuff around couldnt tell if it was being used or just permently there. Guy was nice but if in that area again would pay more for nicer
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
No amenities other than tv. Drapes wouldn't open. Friendly desk clerk.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
A standard motel room. The one complaint I have is that the "high speed internet" is actually extremely slow to the point of being unusable. Also, they should probably have more than just two thin pillows on the bed.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service
Wow. This motel didn't look like much from the street, but the room was super-clean, and the TV--amazing! It was a 60" or larger television. Wow. The bathroom could use a little bit more fit and finish; there were a couple of places where grout was missing. The furnishings were dated, but in good condition. We were only there for one night, on our way to see family, but for a 1-night stay, the Surrey Motel was perfect for us.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Joanna

Disliked: Cleanliness, property conditions & facilities
I didnt even stay went in my room smelled terrible, people hanging outside like they were waiting for someone. I left. Thr office was a mess. Stuff piled up everywhere outside. The roo. Smelled moldy
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's name should absolutely not be associated with this property. The dirt, grime and filth were unimaginable ! The shower didn't work properly and only offered a 'drip'. When I was handed the room key, it was black with filth and sticky. I went to my car to get my sleeping bag, layed that down and slept in it. Before resuming travel the next day, I took it to the laundromat. If you would credit my card for that room, you will be praised and I would be eternally grateful. I didn't expect the Ritz; but, certainly didn't expect to sleep in squalor and filth. Thank you, Linda M Weber, (I am a senior citizen) the faster you disassociate yourself, the better off in the future you will be.
Verified review

8/10 Good

Mark

Liked: Staff & service
.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Henry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
- This motel did not have an ice maker - There are a lot of bird nests under the awning just outside of the rooms. These birds start making a lot of noise starting at 4:45 am in June, making it hard to sleep.
Stayed 5 nights in Jun 2022