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Sheraton Ottawa Hotel

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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Photo gallery for Sheraton Ottawa Hotel

Lobby
Exterior
Lounge
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • Parliament Hill - 7 min walk - 0.4 miles
  • Rogers Centre Ottawa - 7 min walk - 0.4 miles
  • Rideau Centre - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles
  • University of Ottawa - 12 min walk - 0.7 miles

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪Bridgehead Coffeehouse - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Eco-certified hotel near Rideau Canal
Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • An elevator, concierge services, and multilingual staff
  • A porter/bellhop, smoke-free premises, and a water dispenser
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CAD 35 per day; includes in/out privileges)
  • Extended parking on site (CAD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 35.00 per day. Extended parking is available for CAD 32.00 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this eco-certified hotel is within a 10-minute walk of Rideau Canal, Parliament Hill, and Rideau Centre. Rogers Centre Ottawa and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

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Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1099 reviews
Rating 8 - Good. 283 out of 1099 reviews
Rating 6 - Okay. 96 out of 1099 reviews
Rating 4 - Poor. 42 out of 1099 reviews
Rating 2 - Terrible. 39 out of 1099 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Nice place to stay
Stayed 1 night in Apr 2025

10/10

Very convenient location and walkable to all attractions.
Stayed 3 nights in May 2025

10/10

Pleasant stay
Stayed 1 night in May 2025

10/10

Nice rooms and staff service 👌
Stayed 2 nights in Apr 2025

10/10

The hotel was great and the staff very nice and helpful. Love staying there.
Stayed 2 nights in Mar 2025

8/10

It was very good and clean
Stayed 1 night in Jun 2025

8/10

Staff friendliness and courtesy is outstanding!
Stayed 1 night in May 2025

10/10

The staff are very kind and polite
Stayed 3 nights in Apr 2025

10/10

We enjoyed the stay
Stayed 1 night in Nov 2024

10/10

Easy to walk around the city to main attractions and see Ottawa in tulip bloom, beautiful colours everywhere
Stayed 3 nights in May 2025

10/10

Would definitely come back again.
Stayed 1 night in Mar 2025

10/10

The staff were amazing. The rooms are really nice and clean. The only downside was the parking was inconvenient.
Stayed 5 nights in Apr 2025

10/10

We had a nice stay, rooms were clean and bedding was comfortable. Staff were friendly and helpful. Location was handy. The only negative was the parking was valet only, so give extra time to allow your vehicle to arrive.
Stayed 2 nights in May 2025

10/10

Good place to stay
Stayed 1 night in Nov 2024

10/10

Everything was really good, staff was amazing and the beds were very comfortable! Very nice stay and very well located!
Stayed 2 nights in Nov 2024

10/10

Really pleasant staff and great location.
Stayed 1 night in Oct 2024

6/10

The room
Stayed 3 nights in May 2025

8/10

We treated really well and I was very happy with the room and service.
Stayed 2 nights in Feb 2025

10/10

We have stayed at this hotel multiply times and always enjoy our stay. I find the hotel is very convenient. Close to many attractions. Always a pleasure to be here.
Stayed 1 night in Mar 2025

8/10

The room was big, the bed was big and comfy, hole in our carpet, middle of the room. Other than that, great!
Stayed 1 night in Jun 2025

6/10

Unfortunately the pool is closed and wont reopen. It was a great pool. The bathrooms are dated and overall the hotel is not up to Sheraton standards anymore.
Stayed 2 nights in Jun 2025

10/10

Close to the Parlament Hill and downtown Ottawa center
Stayed 2 nights in Apr 2025

8/10

always a good place to stay. Staff are excellent.
Stayed 1 night in Dec 2024

10/10

lovely hotel with top notch staff very accommodating to our needs , we felt very welcomed
Stayed 1 night in Nov 2024

10/10

Great Staff Great location
Stayed 1 night in Oct 2024