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Sheraton Ottawa Hotel

4.0 star property

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Photo gallery for Sheraton Ottawa Hotel

Lobby lounge - Sheraton Ottawa Hotel (Ottawa)
Exterior - Sheraton Ottawa Hotel (Ottawa)
Meeting facility - Sheraton Ottawa Hotel (Ottawa)
Lounge - Sheraton Ottawa Hotel (Ottawa)
Lobby lounge - Sheraton Ottawa Hotel (Ottawa)
Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(101 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Ottawa, a neighborhood in Ottawa, Sheraton Ottawa Hotel is near a metro station. Rideau Centre and Byward Market Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal. Parliament Hill and Rogers Centre Ottawa are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, horse riding, and rock climbing in the area. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • Rideau Canal which includes boating, a castle and a river or creek
    Rideau Canal
    5 min walk - 0.3 miles
  • Parliament Hill showing heritage architecture and an administrative buidling
    Parliament Hill
    7 min walk - 0.4 miles
  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    7 min walk - 0.4 miles
  • EyeEm Custom Shoots Q4 2018
    Rideau Centre
    7 min walk - 0.4 miles
  • Byward Market featuring markets, outdoor eating and street scenes
    Byward Market Square
    11 min walk - 0.6 miles

Getting around

  • Parliament Station
    2 min walk
  • Ottawa Station
    9 min drive
  • Ottawa International Airport (YOW)
    18 min drive

Restaurants

  • Starbucks
    2 min walk
  • Bier Markt
    2 min walk
  • A&W Canada
    2 min walk
  • Queen St Fare
    3 min walk
  • Tim Hortons
    3 min walk

About this property

Sheraton Ottawa Hotel

Upscale hotel near Rideau Canal
Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • An elevator, multilingual staff, and concierge services
  • A water dispenser, a TV in the lobby, and a porter/bellhop
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 236 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for CAD 40 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Check-out is at noon. Late check-out is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this hotel is within a 10-minute walk of Rideau Canal, Parliament Hill, and Rideau Centre. Rogers Centre Ottawa and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

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Reviews

Sheraton Ottawa Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1123 reviews
Rating 8 - Good. 290 out of 1123 reviews
Rating 6 - Okay. 88 out of 1123 reviews
Rating 4 - Poor. 37 out of 1123 reviews
Rating 2 - Terrible. 38 out of 1123 reviews

Reviews

Verified

10/10 Excellent

Marisa

Liked: Amenities
Clean room and nice staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was spotless and staff where very helpful
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rossana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous and the room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dhanae

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manu

Liked: Cleanliness, amenities, property conditions & facilities
Stuff and service were great, very responsive and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
The room was OK, but the mattresses were sinking on the middle, making it uncomfortable for 2 people, even one being a child, to sleep on it. Location was great for Winterlude and to enjoy downtown Ottawa.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was great! The rooms are spacious.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Olivera

Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Catriona

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room; staff were nice and efficient; restaurant was good, parking was good. Hotel located in walking distance from major attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms and friendly and helpful staff!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service, clean room, friendly reception staff, easy check in and check out.👍
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities
Very friendly front desk.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel, nothing too special, but overall fine. The breakfast was okay, and the main advantage is definitely the location – right in the city center, close to everything.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities
Great location, perfect service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is well located.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great place and clean to
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Love the service of the staff right to the bell help
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and walkable to all attractions.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, great location.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good hotel.
Stayed 2 nights in Jun 2025