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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Downtown Ottawa's vibrant hub offers international dining at The Albion Rooms and a central location that puts travelers right where they need to be

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property) - DoubleTree by Hilton Ottawa Downtown (Ottawa)
Fitness facility - DoubleTree by Hilton Ottawa Downtown (Ottawa)
Lobby - DoubleTree by Hilton Ottawa Downtown (Ottawa)
Hypo-allergenic bedding, down comforters, in-room safe, desk - DoubleTree by Hilton Ottawa Downtown (Ottawa)
Terrace/patio - DoubleTree by Hilton Ottawa Downtown (Ottawa)
DoubleTree by Hilton Ottawa Downtown is centrally located. Guests can dine at The Albion Rooms, relax on the sunny terrace, use the business center, enjoy in-room WiFi, swim in the indoor pool, and rent bikes to explore nearby Byward Market Square.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard King Room

  • Sleeps 4

Superior King Room

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds

  • Sleeps 4

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4

About the neighborhood

In the entertainment district, DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a neighborhood in Ottawa with good shopping. Peace Tower and National War Memorial are local landmarks, and the area's natural beauty can be seen at Confederation Park and Major's Hill Park. National Arts Centre and Elgin Street are also worth visiting. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the ice skating. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • EyeEm Custom Shoots Q4 2018
    Rideau Centre
    1 min walk - 0.1 miles
  • Ottawa_UniversityofOttawa_502206-12
    University of Ottawa
    2 min walk - 0.1 miles
  • Rideau Canal
    Rideau Canal
    3 min walk - 0.2 miles
  • Byward Market Square
    Byward Market Square
    5 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    5 min walk - 0.3 miles

Getting around

  • Rideau Station
    3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    5 min drive
  • Ottawa International Airport (YOW)
    16 min drive

Restaurants

  • Dining Hall
    2 min walk
  • The Highlander Pub
    3 min walk
  • Poulet Rouge
    2 min walk
  • Shanghai 360
    3 min walk
  • Purdys Chocolatier
    4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Upscale hotel near Byward Market Square
Located close to Rogers Centre Ottawa and University of Ottawa, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • Express check-in, smoke-free premises, and an elevator
  • Meeting rooms, a 24-hour front desk, and multilingual staff
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite parking lot is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Ottawa Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is steps from Ottawa Art Gallery and University of Ottawa. Rogers Centre Ottawa and Rideau Canal are also within 5 minutes. Rideau Station is only a 3-minute walk and uOttawa Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Ottawa Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1203 out of 2185 reviews
Rating 8 - Good. 583 out of 2185 reviews
Rating 6 - Okay. 212 out of 2185 reviews
Rating 4 - Poor. 94 out of 2185 reviews
Rating 2 - Terrible. 93 out of 2185 reviews

Reviews

Verified

8/10 Good

Yolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, was very clean, easy parking, friendly staff, nothing to complain.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, decent pool, great amenities!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation at the going rates. Fantastic location.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tilda

Liked: Cleanliness, staff & service
Very good breakfast, lobby under renovation, rooms are new and clean. Location is very good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops, clean nice rooms, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Great experience. , w great location
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room rather small. But clean and tidy. Convenient location. Would stay again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted downtown within walking distance. Staff was excellent. Thank you for a great stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Renis Joseph

Liked: Cleanliness
good location I didn’t have the breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and conveniently located. Staff were so friendly!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and the hotel accommodations were great ◡̈
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Muneera

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, clean rooms, conveniently located downtown Ottawa
Stayed 1 night in Jan 2026
Verified

8/10 Good

Katsistohkwiio

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the DoubleTree by Hilton Ottawa was great! Clean room, convenient location and comfortable bed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel and great service
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities
Clean room great service and location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Hal

Liked: Cleanliness
Friendly staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jun Xi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice we got upgraded for free to the highest floor. I Love Expedia it was quick easy and simple me and my friend just randomly decided to stay in Ottawa and it took us 5 minutes for the booking. Quick, simple and easy. Always looking back to book soon!
Room
Upgrade
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good options for food nearby.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Buck

Liked: Cleanliness, staff & service, amenities
Yes, very friendly! Wish I could have checked in for both of my stays, otherwise great!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Room staff amenities excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debbie

Room was spacious an clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annick

Liked: Cleanliness, amenities, property conditions & facilities
Spatious, clean, bright room with cosy restaurant. Excellent downtown location.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around downtown. Clean and friendly service. Would definitely stay here again.
Stayed 2 nights in Dec 2025