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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Hotel with an indoor pool, steps from University of Ottawa

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Terrace/patio
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
DoubleTree by Hilton Ottawa Downtown is centrally located. Guests can dine at The Albion Rooms, relax on the sunny terrace, use the business center, enjoy in-room WiFi, swim in the indoor pool, and rent bikes to explore nearby Byward Market Square.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard King Room

  • Sleeps 4

Superior King Room

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior 2 Double Beds, 269Ft, 25M, Modern And Comfortable For 4 People

  • Sleeps 4

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4

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About the neighborhood

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk - 0.0 miles
  • University of Ottawa - 2 min walk - 0.1 miles
  • Rogers Centre Ottawa - 3 min walk - 0.2 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • Parliament Hill - 10 min walk - 0.6 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Dining Hall - ‬2 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪3 Brothers Shawarma And Poutine - ‬2 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Hotel near University of Ottawa
A short walk from Byward Market Square and Parliament Hill, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
  • Smoke-free premises, concierge services, and meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite parking lot is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Ottawa Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is steps from Ottawa Art Gallery and University of Ottawa. Rogers Centre Ottawa and Rideau Canal are also within 5 minutes. Rideau Station is only a 3-minute walk and uOttawa Station is 11 minutes.

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Reviews

DoubleTree by Hilton Ottawa Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 1092 out of 2022 reviews
Rating 8 - Good. 551 out of 2022 reviews
Rating 6 - Okay. 198 out of 2022 reviews
Rating 4 - Poor. 93 out of 2022 reviews
Rating 2 - Terrible. 88 out of 2022 reviews

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!
Stayed 4 nights in Sep 2025

10/10 Excellent

Piyali

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Love the welcome cookies!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to spend an evening.
Stayed 1 night in Sep 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location , good matress and room was clean … wish the couch was two recliners
Stayed 3 nights in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice charm
Stayed 2 nights in Oct 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located.
Stayed 4 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very professional personel.
Stayed 1 night in Aug 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and awesome service
Stayed 2 nights in Sep 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta room , clean and brand new shower and bathroom . Bed comfortable and right in the middle of downtown
Stayed 2 nights in Sep 2025

8/10 Good

Jean-Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to what we had to do..
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, very welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent
Stayed 3 nights in Sep 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great price
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this facility are amazing. Thank you for the cookies and extra coffee supplies. I enjoyed all the amenities including pool.
Stayed 4 nights in Sep 2025

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great! Central location to downtown area. Perfect for our needs during our trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - great location across the street from shopping and poutine!! Parliament is a short walk away- Clean
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to amenities and university
Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, walking distance to the byward market and shopping centers. Was able to park my vehicle for the weekend and walk to wherever i wanted to go.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025

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