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Hyatt Place Ottawa West

Property class: 3

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Photo gallery for Hyatt Place Ottawa West

A hotel swimming pool with lounge chairs, exercise equipment, and large windows offering views of the parking lot. - Hyatt Place Ottawa West (Ottawa)
A modern hotel lobby with a bar area, seating, and large windows offering a view of the outdoors. - Hyatt Place Ottawa West (Ottawa)
A modern bar area with a long wooden table, red chairs, and a variety of liquor bottles. - Hyatt Place Ottawa West (Ottawa)
A modern office space with a round wooden table, two chairs, a hexagonal wall shelf with plants, a desk with a computer, and a large window with a view of trees and cars. - Hyatt Place Ottawa West (Ottawa)
A modern hotel lobby with a wooden reception desk, a large abstract art piece on the wall, and a seating area with a lamp. - Hyatt Place Ottawa West (Ottawa)
Consider a stay at Hyatt Place Ottawa West and take advantage of a free breakfast buffet, a coffee shop/cafe, and a bar. The on-site American cuisine restaurant, The Placery, offers lunch and light fare. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with two beds, a sofa, a small table, a desk, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(188 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair.

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(165 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds with Sofa bed, High Floor

9.4 out of 10
Exceptional
(63 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

Room

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Nepean, a neighborhood in Ottawa, Hyatt Place Ottawa West is in the suburbs. Library and Archives Canada and Peace Tower are local landmarks, and some of the area's attractions include Funhaven Entertainment Centre and Nepean Sportsplex. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Bell Sensplex. Visit our Ottawa travel guide
Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

What's nearby

  • The exterior of the Canadian Tire Centre with hockey player images and the text "Ottawa Rising" and "Ottawa Debout".
    Canadian Tire Centre
    6 min drive - 7.1 miles
  • A modern building with a glass facade and a sloped roof.
    Algonquin College
    8 min drive - 6.2 miles
  • Nepean Creative Arts Centre
    18 min walk - 1.0 mile
  • Bayshore Shopping Centre
    3 min drive - 2.8 miles
  • Nepean Sportsplex
    10 min drive - 8.6 miles

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • Bayshore Food Court
    7 min drive
  • A&W Resturants
    7 min drive
  • Tim Hortons
    8 min walk
  • Dairy Queen
    12 min walk
  • The Brew Table
    8 min walk

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,261 reviews
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is 2.2 mi (3.5 km) from Queensway Carleton Hospital and 3.1 mi (5 km) from Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1323 out of 1927 reviews
Rating 8 - Good. 423 out of 1927 reviews
Rating 6 - Okay. 102 out of 1927 reviews
Rating 4 - Poor. 41 out of 1927 reviews
Rating 2 - Terrible. 38 out of 1927 reviews

Reviews

Verified review

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, cleanliness, good breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous clean room. Helpful staff, lovely breakfast comfy beds
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mayowa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time with my family!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room set up was great!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Junessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,free breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for an overnight hotel to stay. Very easy check-in, big rooms and clean bathrooms. Breakfast was good, although can get crowded. Early breakfast recommended.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast check in. Staff are extremely attentive and friendly
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Esziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was great with lots of room for guests. Staff are super nice also and the rooms, bathrooms are very well kept and clean. I love The Hyatt!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with great breakfast included. Comfortable beds and good shower. Nice food options close by.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was so much fun, and the breakfast was amazing.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and helpful. Room was clean. A good variety for breakfast. Would recommend this hotel. Great experience.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous updated hotel. Room was immaculate. Breakfast I. The morning was hot and fresh. Staff were kind and courteous. Would absolutely stay here again
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was clean fresh amazing. Breakfast buffet delish
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great location and service
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Melissa Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The breakfast was pretty good. The room was nice. I enjoyed my stay
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean. Easy parking on site. Will stay there again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast Clean rooms Good Staff Worth the money
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful much spacious family rooms ,excellent complimentary breakfast.,helpful staff..Our whole family love this place.
Stayed 1 night in May 2026
Verified review

8/10 Good

Esya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We enjoyed the pool, gym, and breakfast buffet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Geertruida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hyatt Place to visit Ottawa and Calabogie. This hotel was at a great central location, rooms were nice and clean. The breakfast was great with a very nice variety. They also have an in house restaurant and Starbucks. We did not make use of the restaurant but the Starbucks coffee was great. Staff was extremely friendly and welcoming, even when we arrived close to midnight. The Brew Table is the restaurant next door, which was fantastic. Overall would recommend and visit again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent restaurant next door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nuradin

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Soren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled from Toronto to Ottawa for an event. It was my first time staying here. The hotel was clean and nice. The check in and check out process was smooth. The staff were really amazing. The breakfast was tasty with lots of options for food, tea, coffee and drinks. The room and the bathroom were clean and spacious. The bed and pillows were really soft. I didn't use the pool or bar because I was only there for 1 night, but I would definitely stay here again!
Stayed 1 night in Aug 2026