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Hyatt Place Ottawa West

3.0 star property
Travelers soak in the sun-filled indoor pool before heading to The Placery restaurant, where attentive staff serve delicious meals near popular Ottawa attractions.

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Photo gallery for Hyatt Place Ottawa West

Indoor pool - Hyatt Place Ottawa West (Ottawa)
Lobby sitting area - Hyatt Place Ottawa West (Ottawa)
Reception - Hyatt Place Ottawa West (Ottawa)
Bar (on property) - Hyatt Place Ottawa West (Ottawa)
Bar (on property) - Hyatt Place Ottawa West (Ottawa)
Hyatt Place Ottawa West provides an eco-friendly stay with a complimentary breakfast buffet and American dishes at The Placery. Guests relax in the indoor pool, stay connected with in-room WiFi, and enjoy beverages from the on-site cafe throughout their visit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(183 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(154 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.4 out of 10
Exceptional
(61 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Nepean, a neighborhood in Ottawa, Hyatt Place Ottawa West is in the suburbs. Canadian War Museum and Canadian Museum of History are cultural highlights and National Arts Centre is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Funhaven Entertainment Centre. Visit our Ottawa travel guide
Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

What's nearby

  • The exterior of the Canadian Tire Centre with hockey player images and the text "Ottawa Rising" and "Ottawa Debout".
    Canadian Tire Centre
    6 min drive - 7.1 miles
  • A modern building with a glass facade and a sloped roof.
    Algonquin College
    8 min drive - 6.2 miles
  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    17 min drive - 12.9 miles
  • Nepean Creative Arts Centre
    18 min walk - 1.0 mile
  • Nepean Sportsplex
    10 min drive - 8.6 miles

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • McDonald's
    9 min walk
  • Tim Hortons
    8 min walk
  • Starbucks
    3 min drive
  • Royal Canadian Legion Bells Corners
    2 min drive
  • Dairy Queen
    12 min walk

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,175 reviews
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is 2.2 mi (3.5 km) from Queensway Carleton Hospital and 3.1 mi (5 km) from Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1306 out of 1915 reviews
Rating 8 - Good. 431 out of 1915 reviews
Rating 6 - Okay. 95 out of 1915 reviews
Rating 4 - Poor. 42 out of 1915 reviews
Rating 2 - Terrible. 41 out of 1915 reviews

Reviews

Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was so much fun, and the breakfast was amazing.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great location and service
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean. Easy parking on site. Will stay there again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast Clean rooms Good Staff Worth the money
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful much spacious family rooms ,excellent complimentary breakfast.,helpful staff..Our whole family love this place.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent restaurant next door.
Stayed 1 night in May 2026
Verified

8/10 Good

Esya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We enjoyed the pool, gym, and breakfast buffet.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, convenient location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tuija

Food was good, staff was friendly and location was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Workout equipment was good quality and breakfast had a good variety of options - the best continental breakfast I have had. Will return when I am in the area next.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcoming helpful staff great breakfast easy free parking Big negative elevator floor was wet and a little smelly when I got back from party at 1am…I understand it’s hard to monitor.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Second time going there. Amazing location and great hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the breakfast amazing and the pool perfect!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the larger room 400 and it was perfect for three adults for a motorcycle training course It allowed us lots of room for our equipment and still enjoyed the room Very quiet Having the Brew Table next door was also a great addition. We ate there three nights in a row Excellent food and service at hotel, breakfast was great and different each day Front desk people were very friendly and helpful
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

UZAIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great…lots of choices. Parking was safe!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter’s soccer team stayed here and it was great! We are a Family of five and the rooms We’re spacious and clean. The bathrooms were great and we enjoyed the breakfast very much. The kids loved the pool even though it wasn’t heated and many used the new machines in the fitness Room. Overall great experience!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant and service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

The entire stay was great. From check in, to many trips to the pool, room size, breakfast buffet , free parking , all made it an amazing family trip. On site restaurant was a pleasant addition to our stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and the location is convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and comfortable. Breakfast hot and lots of choices. Parking a nightmare !!!! Parking is shared with a restaurant and when we returned from an event there was no parking for hotel guests. We had to park down the street and walk to hotel in pouring rain :(
Stayed 1 night in Jun 2026
Verified

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant next door
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late and the team at check-in were amazing. We had just welcomed our newest grandson at a nearby hospital and had not had a chance to eat dinner. Not only did the team offer to keep the bar open a little later, they also happily made up some food for us and this was well after 11 pm. Super friendly and personable staff. Our room was fantastic, super clean. Great location. Will absolutely choose Hyatt again. Thank you for an amazing last-minute stay.
Stayed 1 night in Jun 2026