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Hyatt Place Ottawa West

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hyatt Place Ottawa West

Lunch served, American cuisine
Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk
Exterior
Meeting facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor) | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - queen
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - queen
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | Exterior

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Separate bedroom
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - queen
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - queen
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

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9.0 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

What's nearby

  • Queensway Carleton Hospital - 4 min drive - 2.3 miles
  • Bayshore Shopping Centre - 6 min drive - 3.1 miles
  • Kanata Centrum Shopping Centre - 7 min drive - 5.4 miles
  • Algonquin College - 8 min drive - 4.7 miles
  • Canadian Tire Centre - 9 min drive - 7.0 miles

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Kichesippi Beer Co - ‬17 min walk

About this property

Hyatt Place Ottawa West

Eco-certified hotel near Canadian Tire Centre
A free breakfast buffet, a coffee shop/cafe, and a bar are just a few of the amenities provided at Hyatt Place Ottawa West. The on-site American cuisine restaurant, The Placery, offers lunch and light fare. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • Luggage storage, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 140 individually furnished rooms feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Highchairs and free infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Highchair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Place Ottawa West?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this eco-certified hotel is within 3 mi (5 km) of Queensway Carleton Hospital, Andrew Haydon Park, and Bayshore Shopping Centre. Funhaven Entertainment Centre and Centrepointe Theatre are also within 6 mi (10 km).

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Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1161 out of 1769 reviews
Rating 8 - Good. 424 out of 1769 reviews
Rating 6 - Okay. 95 out of 1769 reviews
Rating 4 - Poor. 43 out of 1769 reviews
Rating 2 - Terrible. 46 out of 1769 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for family stay
Stayed 1 night in Apr 2025

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, very clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff and clean hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel for families
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! confortable beds delicious breakfast and nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Aryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was absolutely perfect. The staff were incredibly kind and welcoming, the rooms were spotless, and the management was flawless. I highly recommend this place to anyone looking for a wonderful experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as well a year or so
Stayed 1 night in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service. Breakfast is very delicious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the warm welcome and the room is very clean. Will definitely come back
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and spacious. Great breakfast as well
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all the amenities needed during a business stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front staff, provided me with a very quiet room as requested. Great room, very clean. Enjoyed my stay, will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were very helpful and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place with very helpful staff. A wonderful place to be stay safe and happy.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjomy stay
Stayed 1 night in Mar 2025

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Lori-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ....well maintained...good buffet breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Sarakoudom

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The restaurant was good;however, needs some new dishes.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff.
Stayed 2 nights in Mar 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, hotel is beautiful and the complimentary breakfast was great!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel, i would happily stay there again
Stayed 3 nights in Dec 2024