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Hyatt Place Ottawa West

3.0 star property
Travelers soak in the sun-filled indoor pool before heading to The Placery restaurant, where attentive staff serve delicious meals near popular Ottawa attractions.

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Photo gallery for Hyatt Place Ottawa West

Indoor pool - Hyatt Place Ottawa West (Ottawa)
Lobby sitting area - Hyatt Place Ottawa West (Ottawa)
Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk - Hyatt Place Ottawa West (Ottawa)
Bar (on property) - Hyatt Place Ottawa West (Ottawa)
Bar (on property) - Hyatt Place Ottawa West (Ottawa)
Hyatt Place Ottawa West provides an eco-friendly stay with a complimentary breakfast buffet and American dishes at The Placery. Guests relax in the indoor pool, stay connected with in-room WiFi, and enjoy beverages from the on-site cafe throughout their visit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(162 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, 2 Queen Beds with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(147 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(58 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Nepean, a neighborhood in Ottawa, Hyatt Place Ottawa West is in the suburbs. Rideau Canal and Library and Archives Canada are local landmarks, and some of the area's attractions include Funhaven Entertainment Centre and Nepean Sportsplex. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Superdome at Ben Franklin Park. Visit our Ottawa travel guide
Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

What's nearby

  • Ottawa_CanadianTireCentre_6072511-3
    Canadian Tire Centre
    6 min drive - 6.6 miles
  • Ottawa_AlgonquinCollege_553248621555784676-5
    Algonquin College
    8 min drive - 6.2 miles
  • Parliament Hill
    Parliament Hill
    16 min drive - 12.7 miles
  • Nepean Creative Arts Centre
    15 min walk - 0.8 miles
  • Nepean Sportsplex
    10 min drive - 8.6 miles

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • McDonald's
    9 min walk
  • Tim Hortons
    8 min walk
  • Pizza Pizza
    2 min drive
  • Circle K
    10 min walk
  • Starbucks
    3 min drive

About this property

Hyatt Place Ottawa West

Hotel near Canadian Tire Centre
A free breakfast buffet, a coffee shop/cafe, and a bar are just a few of the amenities provided at Hyatt Place Ottawa West. The on-site American cuisine restaurant, The Placery, offers lunch and light fare. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • Luggage storage, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and location
Room features
All 140 individually furnished rooms feature comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Highchairs and free infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is 2.2 mi (3.5 km) from Queensway Carleton Hospital and 3.1 mi (5 km) from Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 mi (10 km).

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Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1312 out of 1926 reviews
Rating 8 - Good. 435 out of 1926 reviews
Rating 6 - Okay. 94 out of 1926 reviews
Rating 4 - Poor. 42 out of 1926 reviews
Rating 2 - Terrible. 43 out of 1926 reviews

Reviews

Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant and service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brenda

The entire stay was great. From check in, to many trips to the pool, room size, breakfast buffet , free parking , all made it an amazing family trip. On site restaurant was a pleasant addition to our stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the hotel and its facilities. Just a 15 minute drive from Ottawa city centre and you get a large spacious room with free parking and free breakfast. The staff were very friendly and the breakfast had a great selection. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and the location is convenient.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant next door
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, pool a little cold for the kids.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff Extremely clean hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amielyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room are clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DION

Liked: Cleanliness, amenities, property conditions & facilities
perfect thanks...good breakfast as well
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lise

Liked: Cleanliness, property conditions & facilities
The room met our needs and the staff was courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Clean, up to date, nice bathrooms, sufficient parking and quick check in and check out. I would stay at this hotel again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff , nice place , nice clean room, great area woth nice places nearby.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tak

Liked: Property conditions & facilities
Shops are a short drive away. Good.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Breakfast need more gluten free options
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was lovely. The hotel was quiet even though there was a hockey tournament in town. The room was clean and comfortable and we plan to stay again when we return in June. Thanks for a great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SALIM

Liked: Cleanliness, amenities
Friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for an overnight stay. It was spacious and clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Check in went well after some minor delays, but the staff were extremely helpful and informative.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, and the staff was friendly and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great room, nice property , convenient location
Stayed 2 nights in Nov 2025