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Holiday Inn Ottawa East by IHG

3.0 star property
Comfortable accommodations near Ottawa's top medical and educational institutions, with a peaceful garden and Myra's Kitchen serving delicious meals

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool - Holiday Inn Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Ottawa East by IHG (Ottawa)
Reception - Holiday Inn Ottawa East by IHG (Ottawa)
Reception - Holiday Inn Ottawa East by IHG (Ottawa)
Reception - Holiday Inn Ottawa East by IHG (Ottawa)
Located near the University of Ottawa, Holiday Inn Ottawa East offers a welcoming retreat with on-site dining at Myra's Kitchen and a relaxing bar. Guests can enjoy the garden, access dry cleaning services, connect with high-speed WiFi, and save time with express check-in.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(66 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Gloucester, a neighborhood in Ottawa with good shopping, is home to Holiday Inn Ottawa East by IHG. University of Ottawa and Rideau Canal are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Ottawa travel guide
Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4

What's nearby

  • Ottawa_StLaurentCentre_6208148-2
    St. Laurent Centre
    3 min walk - 0.2 miles
  • Cosmic Adventures
    18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre
    2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa
    3 min drive - 3.2 miles
  • Laser Quest
    6 min drive - 1.8 miles

Getting around

  • St-Laurent Station
    5 min walk
  • Ottawa Station
    7 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Tim Hortons
    12 min walk
  • Aladdin Bakery
    10 min walk
  • A&W
    6 min walk
  • McDonald's
    11 min walk
  • Accacia Fine Pastries & Desserts
    10 min walk

About this property

Holiday Inn Ottawa East by IHG

Hotel near University of Ottawa
Located close to The Ottawa Hospital General Campus and Children's Hospital of Eastern Ontario, Holiday Inn Ottawa East by IHG provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Myra's Bar and Kitchen, the on-site restaurant. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, a vegetable garden, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 261 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Does Holiday Inn Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM–11:00 PM.

Is Holiday Inn Ottawa East by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ottawa East by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ottawa East by IHG?

Check-out is at noon.

Where is Holiday Inn Ottawa East by IHG located?

Located in Gloucester, this hotel is within 3 mi (5 km) of University of Ottawa, Children's Hospital of Eastern Ontario, and The Ottawa Hospital General Campus. Rideau Canal and Rogers Centre Ottawa are also within 6 mi (10 km). St-Laurent Station is only a 5-minute walk and Cyrville Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ottawa East by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1342 reviews
Rating 8 - Good. 357 out of 1342 reviews
Rating 6 - Okay. 143 out of 1342 reviews
Rating 4 - Poor. 60 out of 1342 reviews
Rating 2 - Terrible. 74 out of 1342 reviews

Reviews

Verified

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and modern. Fast elevators which is appreciated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and good service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a meeting in Ottawa. Free parking included.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Liana Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, with free and easy parking. The staff were warm and helpful throughout my stay. A complimentary water bottle in the fridge would have been a nice touch. Overall, a pleasant experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cheerful staff!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant/ bar. Free weights in the gym.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu and service from the breakfast team is like finding a fresh oasis in a desert, after a near lifetime of misery and dread. 100% recommend that people change their vacation and travel plans, just to go here for the breakfast team. I laughed, I cried, I left satisfied.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Everyone was very friendly. There was a problem with my room and it was dealt with quickly and friendly. I’m definitely staying again :)
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, amazing service.. we were 5 rooms together, my friend got a complementary breakfast for free with his room since couldnt apply the discount from caa… i didnt ,..
Stayed 1 night in Mar 2026
Verified

8/10 Good

André

Liked: Cleanliness, amenities
Breakfast and staff are great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend, very kind staff, delicious meals, i had very good rest
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good clean stay with great staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jahanvi

Liked: Cleanliness, amenities, property conditions & facilities
Its a great place ,very clean , staff is very friendly , is something close to the parliament hill as well as a mall
Stayed 2 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff are amazing. They definitely went above and beyond. Lobby is updated. But as you look around it’s clearly at the surface. The rest of the hotel is in bad need up updating and is in quite disrepair.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and the staff were superlative.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the dining room was perfect all so pleasant ecen with the young kids
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ebimiebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good customer service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with the staff ❤️👍
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poor was very nice, super warm. Breakfast was hot and enjoyable. Clean room and friendly staff. However the hotel was extremely noisy. Our room had a conjoined room and you could hear every single word they spoke. I finally had to call the desk at midnight to ask them to be quiet because it sounded like the entire family was standing in our room. You could also hear a few parties and arguing well past midnight. We were in town for an early doctors appointment for my 4 years old so it was a little disappointing having to be up so late.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christopher

Liked: Amenities, property conditions & facilities
The view was excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Nicely renovated and updated. Great location.
Stayed 1 night in Nov 2025