See all properties

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior - Holiday Inn Express & Suites Ottawa East - Orleans by IHG (Ottawa)
Free daily buffet breakfast - Holiday Inn Express & Suites Ottawa East - Orleans by IHG (Ottawa)
Desk, laptop workspace, iron/ironing board, free cribs/infant beds - Holiday Inn Express & Suites Ottawa East - Orleans by IHG (Ottawa)
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers - Holiday Inn Express & Suites Ottawa East - Orleans by IHG (Ottawa)
Desk, laptop workspace, iron/ironing board, free cribs/infant beds - Holiday Inn Express & Suites Ottawa East - Orleans by IHG (Ottawa)
At Holiday Inn Express & Suites Ottawa East - Orleans by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Restaurant

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Downtown Ottawa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,005 reviews
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

About the neighborhood

Orleans, a neighborhood in Ottawa, is home to Holiday Inn Express & Suites Ottawa East - Orleans by IHG. White Sands Golf Course and Tag Zone - Indoor Paintless Paintball are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Byward Market Square and Place D'Orleans Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Visit our Ottawa travel guide
Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6

What's nearby

  • Ottawa_CanadianTireCentre_6072511-3
    Canadian Tire Centre
    27 min drive - 29.7 miles
  • Place D'Orleans Shopping Center
    3 min walk - 0.2 miles
  • Princess Louise Falls
    3 min drive - 1.4 miles
  • Hiawatha Park & Conservation Area
    3 min drive - 2.8 miles
  • Mystery Park
    4 min drive - 1.6 miles

Getting around

  • Blair Station
    11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station)
    16 min drive
  • Ottawa International Airport (YOW)
    30 min drive

Restaurants

  • Circle K
    18 min walk
  • Lando and Lyds' Launch Pad
    4 min drive
  • McDonald's
    3 min drive
  • Tim Hortons
    8 min walk
  • Milano Pizzeria
    18 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel located in Orleans
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym at Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Express check-out, multilingual staff, and a 24-hour front desk
  • A banquet hall, 3 meeting rooms, and a front-desk safe
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 103 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Indoor pool
Holiday Inn Ottawa East by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,316 reviews
Holiday Inn Ottawa East by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Ottawa East - Orleans by IHG located?

Located in Orleans, this hotel is 0.3 mi (0.4 km) from Place D'Orleans Shopping Center and within 3 mi (5 km) of Petrie Island Park and Hiawatha Park & Conservation Area. White Sands Golf Course is 2.5 mi (4.1 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026

8/10 Good

Manoharan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The pool was great, very clean. The 2 ladies working the breakfast were so friendly! All the staff were nice. Our room was lovely. A great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous. The room was clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating
Stayed 1 night in Dec 2025

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
I do like the service referred from the staff for breakfast! Amazina one
Stayed 2 nights in Jan 2026

8/10 Good

sauda

Very good location
Stayed 4 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was nice and polite. Breakfast was great, good food choices. And the Parking was good. We had now problems with our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amenities in the hotel were great as well. Rooms were huge too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the moment we entered was friendly. Our room was very clean and cozy. I was so impressed with the complimentary breakfast and service. The staff was very friendly. We will visit again.
Stayed 1 night in Dec 2025

10/10 Excellent

Chi Lap Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and friendly. The room size was well worth the money
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, super clean and a nice breakfast…thank you!
Stayed 1 night in Sep 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025

8/10 Good

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The accessible room is good , except the legs of shower chair are not even so it is not stable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Judi

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are always nice, the lady who does breakfast actually recognized me from my last visit! Lol. The beds are comfortable and the room is always clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to our friends, close to shopping and site seeing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Candice

Liked: Amenities, property conditions & facilities
Great staff and location!
Stayed 2 nights in Jul 2025

10/10 Excellent

SUNDAY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

ENRIQUE J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Room was large, and clean. The staff was friendly and accommodating. Hope to stay there again next time I'm in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean enjoyed my stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome staff
Stayed 1 night in Jun 2025