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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Hotel in Ottawa with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Sofa bed - double
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6

What's nearby

  • Place D'Orleans Shopping Center - 3 min walk - 0.2 miles
  • University of Ottawa - 13 min drive - 10.9 miles
  • Canada Aviation and Space Museum - 14 min drive - 8.2 miles
  • Byward Market Square - 16 min drive - 12.3 miles
  • Parliament Hill - 16 min drive - 12.3 miles

Getting around

  • Blair Station - 9 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Tim Hortons - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel located in Orleans
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym at Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking
  • Express check-out, multilingual staff, and 3 meeting rooms
  • Free newspapers, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 103 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

Arabic, English, French, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Ottawa East - Orleans by IHG located?

Located in Orleans, this hotel is within 2 mi (3 km) of Place D'Orleans Shopping Center, Princess Louise Falls, and Petrie Island Park. Hiawatha Park & Conservation Area is 2 mi (3.2 km) away.

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Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Nice hotel friendly staffed
Stayed 2 nights in May 2025

10/10

Nice hotel.
Stayed 1 night in May 2025

10/10

Very friendly staff. The receptionist who helped us with check in, Ally, made us feel welcomed and I really admire her professionalism and kindness. Loved the room we stayed in, clean, spacious and the beds were very comfortable. We also enjoyed their pool and breakfast.
Stayed 1 night in May 2025

10/10

All new, renovated as we were the first one entering the room. Open Buffet was great, coffee are offered in the lobby all day long. The coffee in the room (Timothy’s), fresh and tasty.
Stayed 2 nights in May 2025

10/10

Overall excellent
Stayed 2 nights in May 2025

8/10

Breakfast was good
Stayed 1 night in Apr 2025

10/10

Everything was perfect from the wonderful staff upon our arrival to perfect room. The night front desk staff Ali was highly exceptional.
Stayed 1 night in Apr 2025

10/10

Everything was great
Stayed 1 night in Apr 2025

10/10

clean
Stayed 1 night in May 2025

10/10

Very friendly service.
Stayed 1 night in Apr 2025

10/10

Exceptionally clean & renovated rooms. Nice to have free self serve parking. Reception at the hotel was very nice & loved their breakfast!
Stayed 1 night in Mar 2025

10/10

Very nice room and breakfast was great
Stayed 1 night in Nov 2024

8/10

The front desk staff and breakfast staff were exceptional. For the cost of the hotel, we had higher expectations. Things were broken and not maintained. Weight room was small and limited with equipment.
Stayed 1 night in May 2025

10/10

Like new!
Stayed 1 night in Apr 2025

10/10

The location for this property was ideal for our stay.
Stayed 1 night in Nov 2024

10/10

Close to everything and comfy beds
Stayed 1 night in Dec 2024

10/10

great breakfast, clean and friendly staff.
Stayed 4 nights in Jul 2024

8/10

Hotel room was in good condition. No caffeinated coffee in the room, only decaffeinated. Pool and fitness looks new and in good condition, but the pool water was cloudy and there was some mess on the pool deck that needed to be cleaned.
Stayed 2 nights in May 2025

10/10

Nice stay
Stayed 2 nights in Nov 2024

10/10

the staff were very accommodating on our short notice and assisted us to find a place to stay in a pinch. lovely location, awesome breakfast, and wonderful staff.
Stayed 1 night in Nov 2024

10/10

Clean and comfortable room, breakfast is very good too.
Stayed 1 night in Sep 2024

8/10

Staff was awesome!
Stayed 1 night in Dec 2024

8/10

The breakfast was really good.
Stayed 2 nights in Oct 2024

10/10

Great place Clean Close to shopping and restaurant
Stayed 1 night in Aug 2024

10/10

Excellent location. Big confortable and clean room. Good breakfast.
Stayed 2 nights in Dec 2024