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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Byward Market Square

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Byward Market Square - 9 min walk - 0.5 miles
  • University of Ottawa - 10 min walk - 0.6 miles
  • Parliament Hill - 20 min walk - 1.1 miles
  • Canadian Museum of History - 5 min drive - 2.3 miles
  • Casino du Lac Leamy - 6 min drive - 3.2 miles

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides free to-go breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), a vending machine, and a front-desk safe
  • Coffee/tea in the lobby, ATM/banking services, and a 24-hour front desk
  • A banquet hall, an elevator, and luggage storage
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and highchairs

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Self parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Downtown Ottawa, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

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Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1123 out of 2166 reviews
Rating 8 - Good. 633 out of 2166 reviews
Rating 6 - Okay. 231 out of 2166 reviews
Rating 4 - Poor. 90 out of 2166 reviews
Rating 2 - Terrible. 89 out of 2166 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 1 night and definitely come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, property conditions & facilities
Close to all attractions
Stayed 1 night in Apr 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great food (which is inclusive), good location.
Stayed 1 night in Feb 2025

10/10 Excellent

Tayra

Liked: Cleanliness, amenities, property conditions & facilities
Kind and helpful staff, appreciate the early check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 2 night 3 days, close to river park and a waterfall and walkable from parliament.
Stayed 2 nights in Apr 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable beds
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff is phenomenal!!!
Stayed 3 nights in Feb 2025

8/10 Good

Modar

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel but the area is terrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel. Great service, room cleaned daily, very friendly staff, close to many restaurants, 10- min drive to most touristic attractions.

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds. An excellent warm breakfast and the staff was very pleasant and helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall, my daughter and I liked the indoor pool and the free breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophie

Liked: Amenities
Hotel was nice and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Apr 2025

10/10 Excellent

xi ao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is great, walking distance to byward market, parliament hill and national gallery museum. the hotel staff is very nice and professional. our room is quiet and clean, and we can see the Peace Tower from our window
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Large rooms, free parking & breakfast. Excellent value.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside great, outside slightly rough, but easily walkable to Byward market
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
The room was spacious and very clean. The breakfast was tasty and fresh. The staff were all friendly and polite. Thank you for a great stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maryna

Liked: Cleanliness, property conditions & facilities
Close to USA Embassy
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed somewhere so clean. The breakfast was excellent. We will be back.
Stayed 2 nights in Mar 2025

8/10 Good

Cosimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel it self was great. Breakfast excellent. Human poop on the outside wall in 2 areas disgusting.
Stayed 2 nights in Apr 2025

10/10 Excellent

René

Excellent
Stayed 1 night in Apr 2025