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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Travelers can start their day with a convenient to-go breakfast before heading to the 24-hour fitness center to maintain their exercise routine

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Desk, blackout drapes, soundproofing, iron/ironing board - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Property amenity - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Holiday Inn Express & Suites Downtown Ottawa East is centrally located and highly praised. The IHG Hotel offers free to-go breakfast, in-room WiFi, a garden for relaxation, and a 24-hour gym for workouts.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window offering a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(192 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(46 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(282 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lowertown, a neighborhood in Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. University of Ottawa and Parliament Hill are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    8 min walk - 0.5 miles
  • A historic building with classical architecture, a statue, and a well-maintained lawn.
    University of Ottawa
    10 min walk - 0.6 miles
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    11 min walk - 0.6 miles
  • A long corridor with high ceilings, large windows, and columns.
    National Gallery of Canada
    12 min walk - 0.7 miles
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    16 min walk - 0.9 miles

Getting around

  • Ottawa Station
    11 min drive
  • Rideau Station
    11 min walk
  • Ottawa International Airport (YOW)
    25 min drive

Restaurants

  • Brigid's Well
    3 min walk
  • Chez Lucien
    5 min walk
  • Dallhousie PARKING
    6 min walk
  • Tomo
    6 min walk
  • KFC
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 25 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1400 out of 2657 reviews
Rating 8 - Good. 771 out of 2657 reviews
Rating 6 - Okay. 284 out of 2657 reviews
Rating 4 - Poor. 91 out of 2657 reviews
Rating 2 - Terrible. 111 out of 2657 reviews

Reviews

Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location,big breakfast. Wonderful stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , professional staff, excellent breakfast
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. It’s very clean and the staff are friendly. The breakfast was good.
Stayed 2 nights in May 2026
Verified

8/10 Good

Romano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, reasonable breakfast
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Remedios

Clean, staff kind and helpful, friendly
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was delicious and plentiful. Helpful staff and clean rooms.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kaydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and plenty of tables...
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and bedding, good hot breakfast and great location.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday in was great stay. The staff were very friendly and helpful. Breakfast was included in the morning and the room was clean. Parking was not included and costs 25 dollars, and the lot was very tight.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was consistently clean, the staff were very friendly and helpful, the breakfast was great and the staff were very helpful. It was very hot while we were there, and the air conditioning was very welcoming. The area where the hotel is located, was very close to a homeless shelter -- this however was not a problem.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room and amenities were very clean and modern. There was a lot of food options for breakfast. The hotel is situated near transit which made it easy to get around the city.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, easy walking distance to byward market areas and sites.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jl Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean, with good lighting . breakfast was good , as in okay but convenient just the same.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean place!!! We really enjoyed our stay. My only recommendation is to improve the information about the parking lot, there were not any spots available.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is excellent, staff are nice, concierge is nice,breakfast is excellent, so many choices, over all, we have a great time in your hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and recently renovated, front desk staff were very friendly and efficient, the complimentary breakfast was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice pool, excellent breskfast and close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness
Clean room great breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. The staff were exceptionally friendly, and everything was conveniently accessible. I would definitely return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was very clean. Staff were very courteous Excellent stay. Breakfast was good as well.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in a more residential area but less than 10 min walk to restaurants, shops in Byward Market. Very clean didn't use pool or gym. Excellent breakfast. Less expensive than hotels in market. Can see peace tower from corner suites.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and there was a good variety of choices. The staff was friendly. The room was clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was superb very clean having a microwave is the best amenity staff is amazing and the breakfest awesome experience, especially for the price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Elona

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast good! Every day room service
Stayed 4 nights in Mar 2026