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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Travelers can start their day with a convenient to-go breakfast before heading to the 24-hour fitness center to maintain their exercise routine

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Property amenity - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Desk, blackout drapes, soundproofing, iron/ironing board - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Point of interest - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Holiday Inn Express & Suites Downtown Ottawa East is centrally located and highly praised. The IHG Hotel offers free to-go breakfast, in-room WiFi, a garden for relaxation, and a 24-hour gym for workouts.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(170 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(43 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(270 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(61 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Lowertown, a neighborhood in Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. University of Ottawa and Parliament Hill are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Ottawa_UniversityofOttawa_502206-12
    University of Ottawa
    8 min walk - 0.5 miles
  • Byward Market Square
    Byward Market Square
    8 min walk - 0.5 miles
  • Rideau Canal
    Rideau Canal
    11 min walk - 0.6 miles
  • National Gallery of Canada
    National Gallery of Canada
    12 min walk - 0.7 miles
  • Parliament Hill
    Parliament Hill
    16 min walk - 0.9 miles

Getting around

  • Ottawa Station
    11 min drive
  • Rideau Station
    11 min walk
  • Ottawa International Airport (YOW)
    25 min drive

Restaurants

  • Brigid's Well
    3 min walk
  • Tomo
    6 min walk
  • Chez Lucien
    5 min walk
  • The Shawarma Place
    5 min walk
  • La La Noodle
    6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides free to-go breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a vending machine
  • A front-desk safe, coffee/tea in the lobby, and ATM/banking services
  • A 24-hour front desk, a banquet hall, and an elevator
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 18.00 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

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Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1356 out of 2595 reviews
Rating 8 - Good. 755 out of 2595 reviews
Rating 6 - Okay. 284 out of 2595 reviews
Rating 4 - Poor. 92 out of 2595 reviews
Rating 2 - Terrible. 108 out of 2595 reviews

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice pool, excellent breskfast and close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was superb very clean having a microwave is the best amenity staff is amazing and the breakfest awesome experience, especially for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. Was clean and quiet even though it was very busy. Only issue was that the pool was closed for maintenance on our arrival but it was open later the next day.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service. Breakfast was decent. Just wish they had a hot tub
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff, very clean room and hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained hotel.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. The staff was very nice and helpful. 15ish min walk to the mall and other stores nearby. Unfortunately the pool was temporarily closed, otherwise no issues.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location. Very close to all what I wanted to do.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DHRAMENDRA SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast and cosy rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

magued

Liked: Cleanliness, property conditions & facilities
Excellent stay , clean near all restaurants
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rosario

Liked: Cleanliness, amenities
yes rooms clean staff good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michelle

Liked: Property conditions & facilities
Various Breakfast options. Clean room.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness. Good breakfast Friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

audrey

Liked: Cleanliness, property conditions & facilities
Have great things to say about the staff and the hotel in general. But why were we charged $25 a day for parking when it is listed on this site for $18??
Stayed 2 nights in Feb 2026
Verified

8/10 Good

François-Joseph

Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jelena

Liked: Cleanliness, property conditions & facilities
The room was excellent, clean, and the beds were very comfortable.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Anna Lyn

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ragavendar

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, easy and quick check in, great rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean, great service and very tasty breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great Breakfast was lovely
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ufuk

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast & location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Orlando

Liked: Cleanliness, property conditions & facilities
Staff very kind and great options for breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff are friendly and have good breakfast.
Stayed 4 nights in Oct 2025