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Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property class: 2.5
Travelers can start their day with a convenient to-go breakfast before heading to the 24-hour fitness center to maintain their exercise routine

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

A multi-story hotel with a prominent 'Holiday Inn Express & Suites' sign, featuring a mix of brick and modern facade, and multiple ground-level entrances. - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
A modern hotel lobby with a reception desk, seating area, and large windows. - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a window with a city view. - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
An outdoor patio area with a wooden pergola structure, a view of the cityscape, and a landscaped garden. - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
A modern hotel lobby with a reception desk, seating area, and large windows offering views of the city. - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Holiday Inn Express & Suites Downtown Ottawa East is centrally located and highly praised. The IHG Hotel offers free to-go breakfast, in-room WiFi, a garden for relaxation, and a 24-hour gym for workouts.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window offering a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(206 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

A modern hotel room with a large bed, bedside lamps, a desk with a chair, and a flat-screen TV.

Standard Room, 1 King Bed, Accessible (Access Tub)

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a wardrobe.

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(305 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a TV, and a walk-in closet.

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a window with a city view.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Lowertown, a neighborhood in Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. University of Ottawa and Parliament Hill are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    8 min walk - 0.5 miles
  • A historic building with classical architecture, a statue, and a well-maintained lawn.
    University of Ottawa
    10 min walk - 0.6 miles
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    11 min walk - 0.6 miles
  • A long corridor with high ceilings, large windows, and columns.
    National Gallery of Canada
    12 min walk - 0.7 miles
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    16 min walk - 0.9 miles

Getting around

  • Ottawa Station
    11 min drive
  • Rideau Station
    11 min walk
  • Ottawa International Airport (YOW)
    25 min drive

Restaurants

  • El Camino
  • Brigid's Well
    3 min walk
  • Dallhousie PARKING
    6 min walk
  • Osmow's Shawarma
    8 min walk
  • Chez Lucien
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 25 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1430 out of 2686 reviews
Rating 8 - Good. 771 out of 2686 reviews
Rating 6 - Okay. 279 out of 2686 reviews
Rating 4 - Poor. 95 out of 2686 reviews
Rating 2 - Terrible. 111 out of 2686 reviews

Reviews

Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and staff were extremely helpful
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lorraine and Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good price.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rileigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, staff are super friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ma Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, staff are frienldy and its accessible to the place where we have to go during our stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was quite helpful,located right in front of the tram station, very near to the airport. Breakfast was also decent with decent variety.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with our 2 grandkids for a 4 day stay in Ottawa. The hotel was great. Breakfast and staff were excellent! It was clean and quiet and had everything we needed. Would definitely stay again
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast included, and the rooms are nice and clean. The neighbourhood is a little sketchy, so just make sure you walk on the safe side of the street
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location,big breakfast. Wonderful stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great but the pool was really murky. The location is pretty sketchy but the hotel had a lot of security. Rooms were great and beds were comfy!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Valencya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff very welcoming
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Laurinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff very helpful and friendly and the breakfasts were adequate. The AC was set too low but were easily adjusted, I would stay stay at this hotel again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , professional staff, excellent breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel was excellent. Everyone was friendly and helpful, and Jacqueline especially made our stay enjoyable with her warm and attentive service. We appreciated the great hospitality.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. It’s very clean and the staff are friendly. The breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Affordable and safe underground parking. Very clean rooms and amenities. Variety of options for breakfast.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Romano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, reasonable breakfast
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Cindy-Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff, room, breakfast and the pool
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Remedios

Clean, staff kind and helpful, friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was delicious and plentiful. Helpful staff and clean rooms.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, very clean, modern and well kept. The breakfast was pretty good with good options, but was just busy. The staff was very helpful and courteous. Best part is it's about 5-7 minutes away from downtown Ottawa and Bywood market. Great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome staff, well situated in Ottawa at a good price. I would go back there on my next visite.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kaydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and plenty of tables...
Stayed 4 nights in May 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and newer amenities, breakfast was good and staff was helpful, priced well. Very walkable location to popular sites and byward. It’s in a little bit of a rougher area. Lots of security onsite so it felt safe but use caution when walking around the adjacent area
Stayed 2 nights in Jul 2026