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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Travelers can start their day with a convenient to-go breakfast before heading to the 24-hour fitness center to maintain their exercise routine

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Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Exterior - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Desk, blackout drapes, soundproofing, iron/ironing board - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Property amenity - Holiday Inn Express & Suites Downtown Ottawa East by IHG (Ottawa)
Holiday Inn Express & Suites Downtown Ottawa East is centrally located and highly praised. The IHG Hotel offers free to-go breakfast, in-room WiFi, a garden for relaxation, and a 24-hour gym for workouts.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(181 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(274 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Lowertown, a neighborhood in Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG is in the entertainment district and near a metro station. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. University of Ottawa and Parliament Hill are two other places to visit that come recommended. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8

What's nearby

  • Byward Market Square
    Byward Market Square
    8 min walk - 0.5 miles
  • Ottawa_UniversityofOttawa_502206-12
    University of Ottawa
    10 min walk - 0.6 miles
  • Rideau Canal
    Rideau Canal
    11 min walk - 0.6 miles
  • National Gallery of Canada
    National Gallery of Canada
    12 min walk - 0.7 miles
  • Parliament Hill
    Parliament Hill
    16 min walk - 0.9 miles

Getting around

  • Ottawa Station
    11 min drive
  • Rideau Station
    11 min walk
  • Ottawa International Airport (YOW)
    25 min drive

Restaurants

  • Brigid's Well
    3 min walk
  • Chez Lucien
    5 min walk
  • Tomo
    6 min walk
  • Dallhousie PARKING
    6 min walk
  • Gyubee Japanese Grill
    6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square
Located close to National Gallery of Canada and University of Ottawa, Holiday Inn Express & Suites Downtown Ottawa East by IHG provides free to-go breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a front-desk safe
  • ATM/banking services, a 24-hour front desk, and coffee/tea in the lobby
  • A vending machine, a banquet hall, and luggage storage
  • Guest reviews speak highly of the breakfast, overall value, and central location
Room features
All 182 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Downtown Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:30 PM.

Is Holiday Inn Express & Suites Downtown Ottawa East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 25 per day. Limited spots are available.

What time is check-in at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express & Suites Downtown Ottawa East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Downtown Ottawa East by IHG located?

Located in Lowertown, this hotel is within a 15-minute walk of Byward Market Square, University of Ottawa, and National Gallery of Canada. Rideau Canal and Parliament Hill are also within 1 mi (2 km). Rideau Station is 11 minutes by foot and uOttawa Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1380 out of 2632 reviews
Rating 8 - Good. 774 out of 2632 reviews
Rating 6 - Okay. 281 out of 2632 reviews
Rating 4 - Poor. 89 out of 2632 reviews
Rating 2 - Terrible. 108 out of 2632 reviews

Reviews

Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and bedding, good hot breakfast and great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, easy walking distance to byward market areas and sites.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is excellent, staff are nice, concierge is nice,breakfast is excellent, so many choices, over all, we have a great time in your hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and recently renovated, front desk staff were very friendly and efficient, the complimentary breakfast was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice pool, excellent breskfast and close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay. The staff were exceptionally friendly, and everything was conveniently accessible. I would definitely return.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness
Clean room great breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JOANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was very clean. Staff were very courteous Excellent stay. Breakfast was good as well.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and there was a good variety of choices. The staff was friendly. The room was clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Elona

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast good! Every day room service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was superb very clean having a microwave is the best amenity staff is amazing and the breakfest awesome experience, especially for the price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

geyrian

Liked: Cleanliness
they have a free print of your documents and staff are so kind very friendly very clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a walking distance to By ward msrket and zrideau center. There are a lot restaurants nearby. It is nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, amenities
Clean spacious rooms, clean bathrooms, comfortable bed, normal breakfast like any other hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

magued

Liked: Cleanliness, property conditions & facilities
Excellent stay , clean near all restaurants
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff, very clean room and hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained hotel.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff. Was clean and quiet even though it was very busy. Only issue was that the pool was closed for maintenance on our arrival but it was open later the next day.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DHRAMENDRA SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast and cosy rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and efficient, underground parking overnight for a reasonable fee was convenient. Our room was spacious and fresh. Proximity to Byward Market is a huge plus and offers lot of eating options; the pool and gym were nice and clean. Breakfast though offers limited options but is good enough to get you started for the day. Great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jasmeet

Liked: Cleanliness, staff & service, amenities
It was a good stay, very convenient location - clean and well maintained property.,,,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service. Breakfast was decent. Just wish they had a hot tub
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great with many options. Pool is small and swim lessons were being held therefore only half pool available. Staff were extremely accommodating as we were required to switch to this hotel atbthe last minute. Parking plentiful. Would definitely recommend this place and stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location. Very close to all what I wanted to do.
Stayed 1 night in Feb 2026