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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily on-the-go breakfast
Reception
Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Combined shower/tub, hair dryer, towels

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

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Reception

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About the neighborhood

Located in Ottawa, Holiday Inn Express & Suites Ottawa West - Nepean by IHG is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre.
Visit our Ottawa travel guideOpens in a new window
Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 1.6 miles
  • Bayshore Shopping Centre - 4 min drive - 2.5 miles
  • Algonquin College - 7 min drive - 4.4 miles
  • Canadian Tire Centre - 9 min drive - 7.3 miles
  • Tanger Outlets - 10 min drive - 8.2 miles

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Kichesippi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel near Canadian Tire Centre
Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • A banquet hall, multilingual staff, and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-out is at noon.

Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located?

Located in Nepean, this eco-certified hotel is within 9 mi (15 km) of Canadian Tire Centre, Tanger Outlets, and Rideau Canal. Canadian War Museum and Supreme Court of Canada are also within 12 mi (20 km).

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Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1043 reviews
Rating 8 - Good. 269 out of 1043 reviews
Rating 6 - Okay. 65 out of 1043 reviews
Rating 4 - Poor. 27 out of 1043 reviews
Rating 2 - Terrible. 31 out of 1043 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adorer l endroit
Stayed 2 nights in Aug 2025

8/10 Good

Hassina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for location close to area we were visiting. Staff friendly and rooms were comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, easy access, family friendly, safe area, friendly staffs
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Great place to stay with kids!
Stayed 15 nights in Jun 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay nice and quiet. Hotel was clean and I will return at some point.
Stayed 1 night in Sep 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

MALCOLM

Liked: Cleanliness
Reservation front desk was very helpful with my request to an early checkin, The room was very clean and the breakfast and coffee were a great way to start the day. Job well done.
Stayed 1 night in Sep 2025

10/10 Excellent

Hickson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat and great customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
Always a high standard at the Holiday inn express
Stayed 2 nights in Jul 2025

8/10 Good

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Qutaiba

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Olurotimi

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

8/10 Good

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the accommodations.
Stayed 1 night in Jul 2025

10/10 Excellent

Shahina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service with neat and clean environment...
Stayed 1 night in Aug 2025

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, lotsnof choices
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service comfy stay
Stayed 1 night in Jun 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean room
Stayed 3 nights in Aug 2025

10/10 Excellent

HITESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling with Family ! Exellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Arish

Liked: Cleanliness, staff & service, property conditions & facilities
Had dinner at a very nice Indian buffet just a few properties down the road
Stayed 1 night in Aug 2025

10/10 Excellent

Syed Azim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing breakfast,many variety of foods, hotel room was clean, excellent refreshments, staff was very co-operative, nearby fast food restaurants, transportation was nearby too. We recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Zelig

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with welcoming staff. Our room was spacious, clean, with comfortable beds. Breakfast was very good with hot well brewed coffee. Highly recommend this hotel.
Stayed 1 night in Jul 2025

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