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Hard Rock Hotel & Casino Ottawa

4.0 star property
Resort in Ottawa with 8 restaurants and a casino

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Ottawa

In-room safe, laptop workspace, blackout drapes, free WiFi
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services
65-inch Smart TV with digital channels, streaming services
3 bars/lounges
Lobby
Consider a stay at Hard Rock Hotel & Casino Ottawa and take advantage of a casino, a grocery/convenience store, and concerts and live shows. For those looking to try their luck, this resort boasts 40 casino gaming tables, 1500 slot machines, and a casino VIP room. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a terrace and designer stores on site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Room service
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Roll-in Shower

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4837 Albion Road South, Ottawa, ON, K1X 1A3

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.2 miles
  • Ernst & Young Centre - 8 min drive - 6.4 miles
  • Rideau Canal - 11 min drive - 8.0 miles
  • Carleton University - 14 min drive - 10.9 miles
  • University of Ottawa - 20 min drive - 18.3 miles

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald’s - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive
  • ‪Hunter's Public House - ‬6 min drive

About this property

Hard Rock Hotel & Casino Ottawa

Upscale resort located in Gloucester
A casino, a grocery/convenience store, and concerts and live shows are just a few of the amenities provided at Hard Rock Hotel & Casino Ottawa. For those looking to try their luck, this resort boasts 40 casino gaming tables, 1500 slot machines, and a casino VIP room. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a terrace and designer stores on site.
You'll also find perks like:
  • Free self parking, plus valet parking (surcharge)
  • Smoke-free premises, an off-leash area, and an elevator
  • ATM/banking services, a front-desk safe, and luggage storage
Room features
All 150 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 65-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and CD players

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Exterior

Sandman Signature Ottawa Airport Hotel

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  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,975 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for CAD 20.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hard Rock Hotel & Casino Ottawa pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 49.00 per pet, per night. A cleaning fee of CAD 49.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hard Rock Hotel & Casino Ottawa?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Ottawa?

Check-out is at 11:00 AM.

Where is Hard Rock Hotel & Casino Ottawa located?

Located in Gloucester, this resort is 0.1 mi (0.2 km) from Rideau Carleton Raceway and within 6 mi (10 km) of Ernst & Young Centre and EY Centre. South Keys Shopping Centre and Rideau Canal are also within 9 mi (15 km).

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Hard Rock Hotel & Casino Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 176 reviews
Rating 8 - Good. 33 out of 176 reviews
Rating 6 - Okay. 12 out of 176 reviews
Rating 4 - Poor. 5 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, convenient services
Stayed 1 night in Oct 2025

10/10 Excellent

Kelvin

The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

pina

Liked: Cleanliness, staff & service, property conditions & facilities
amazing steakhouse
Stayed 1 night in Oct 2025

10/10 Excellent

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and comforable. Many food options and bars to chhose from. Lots to do as it is situated in the casino. Had a great time and woll definitely do it again.
Stayed 1 night in Oct 2025

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful establishment. We stayed overnight and went to a concert at their venue. Incredible service, beautiful room, and lots of parking. We will return!
Stayed 1 night in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent clean hotel and the staff were great. I only wished the dining area was open on Monday and Tuesdays. Our food options were limited. Otherwise super happy staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely 2 night stay. The steak house was amazing and had a good selection. The staff had great etiquette and added to the experience. The casino was lively, nicely decorated, overall nice ambiance. As far as our room, the bathroom needed a deeper clean but other than that it was modern, clean, and carried the Hard Rock theme. We already have recommended the casino and hotel to our friends. We will absolutely come back !
Stayed 2 nights in Oct 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new establishment is amazing!!
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and very convenient for playing and relaxing but I found it limited dining options still rate it 5 stars.
Stayed 1 night in Aug 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. The shawarma restaurant served the best lamb wrap I’ve ever had.
Stayed 1 night in Sep 2025

8/10 Good

Satpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

New casino and great room
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the hotel itself is incredible, great rooms, clean, modern and just fantastic. I would definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
new and clean
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First visit. Looking forward to seeing a concert in future.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent. The only thing missing for us is that there's no pool.
Stayed 1 night in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and very well appointed. The only reason for 4 stars is to walk from parking to the hotel entrance one must walk along roadways with the issue of traffic to contend with. Sidewalks from the parking area would be safer especially when dragging luggage. Otherwise, a great hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Some good food options. Spacious room, clean, comfortable bed. Would have liked a spot to pick up some snacks.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect night. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. Except no poutine.
Stayed 1 night in Aug 2025

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice but the entrance from the casino is bad
Stayed 1 night in Aug 2025

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