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Hard Rock Hotel & Casino Ottawa

4.5 star property

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65-inch Smart TV with digital channels, streaming services - Hard Rock Hotel & Casino Ottawa (Ottawa)
8 restaurants; breakfast, lunch, dinner, and brunch served - Hard Rock Hotel & Casino Ottawa (Ottawa)
Exterior - Hard Rock Hotel & Casino Ottawa (Ottawa)
Superior Suite, 1 King Bed, Corner | Living area | 65-inch Smart TV with digital channels, streaming services - Hard Rock Hotel & Casino Ottawa (Ottawa)
In-room safe, laptop workspace, blackout drapes, free WiFi - Hard Rock Hotel & Casino Ottawa (Ottawa)
Consider a stay at Hard Rock Hotel & Casino Ottawa and take advantage of a casino, a grocery/convenience store, and concerts and live shows. For those looking to try their luck, this resort boasts 1500 slot machines, 40 casino gaming tables, and a casino VIP room. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a terrace and designer stores on site.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner | In-room safe, laptop workspace, blackout drapes, free WiFi

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Gloucester, a neighborhood in Ottawa, Hard Rock Hotel & Casino Ottawa is near the airport and near a metro station. Canadian War Museum and National Arts Centre are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Ernst & Young Centre and Canada Science and Technology Museum are also worth visiting. Visit our Ottawa travel guide
View more Resorts in Ottawa
Map
4837 Albion Road South, Ottawa, ON, K1X 1A3

What's nearby

  • A street with The Grand, The Aldeburiner, and The Pour House.
    Byward Market Square
    25 min drive - 19.9 miles
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    25 min drive - 19.9 miles
  • The exterior of the Canadian Tire Centre with hockey player images and the text "Ottawa Rising" and "Ottawa Debout".
    Canadian Tire Centre
    33 min drive - 32.3 miles
  • Rideau Carleton Raceway
    3 min walk - 0.2 miles
  • Ernst & Young Centre
    8 min drive - 6.4 miles

Getting around

  • Greenboro Station
    13 min drive
  • Ottawa Fallowfield Station
    22 min drive
  • Ottawa International Airport (YOW)
    11 min drive

Restaurants

  • McDonald's
    6 min drive
  • McDonald’s
    6 min drive
  • Hunter's Public House
    6 min drive
  • Eva's Chip Wagon
    5 min drive
  • Aroma Indian Cuisine
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for CAD 20.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus CAD 49.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hard Rock Hotel & Casino Ottawa pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 49.00 per pet, per night. A cleaning fee of CAD 49.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Ottawa?

Check-out is at 11:00 AM.

Where is Hard Rock Hotel & Casino Ottawa located?

Located in Gloucester, this luxury resort is 0.1 mi (0.2 km) from Rideau Carleton Raceway and within 6 mi (10 km) of Ernst & Young Centre and EY Centre. Rideau Canal and South Keys Shopping Centre are also within 9 mi (15 km).

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Reviews

Hard Rock Hotel & Casino Ottawa Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 369 out of 503 reviews
Rating 8 - Good. 80 out of 503 reviews
Rating 6 - Okay. 29 out of 503 reviews
Rating 4 - Poor. 12 out of 503 reviews
Rating 2 - Terrible. 13 out of 503 reviews

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel, clean, helpful friendly staff!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptional, the staff was great we had an excelleny stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience and the hotel had everything we needed for food, entertainment and accommodations were very very good. I will be going back to stay here again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of venues to explore. Spacious and good music throughout
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained hotel. Food in restaurant was good. Wheelchair parking was not close to entrances.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hard Rock Hotel & Casino Ottawa and really enjoyed the modern, clean, and comfortable rooms. The cozy beds and stylish atmosphere made it a great place to relax. If you’re looking for a fun getaway in Ottawa, it’s a great choice.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and fun. The rooms are beautiful. It was also great that it was a “one stop shop” - Hotel, Casino and multiple restaurants to chose from, it made for a fun night out! We were also very impressed with how quiet the rooms were. We will definitely be coming back.
Stayed 1 night in May 2026
Verified

8/10 Good

Jeramy

Liked: Cleanliness, staff & service, property conditions & facilities
Room and site were excellent. Staff very friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terezija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well cared for. Rooms are a good size, lots of room. Beds are comfortable. We only had a coffee and banana bread in the morning, all were good. Not big gamblers so I turned $20 into $100 and was happy with that. We will stay there next time in
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun time at Hard Rock hotel and casino. The room was beautiful, clean, with a very comfortable bed, and lounge chairs. We were very impressed with the entire property and will be going back again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

gordon

Liked: Cleanliness
Great location lotta shopping nearby
Stayed 1 night in Mar 2026
Verified

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Shops, nearby hotel, and a good spot
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Hard Rock. We were in Ottawa for Hyrox and the location worked out to be perfect. It’s only a 20min ride from downtown where all the restaurants are. We stayed at the silver suite and it was incredible. The gym was top notch. I just wish they had a spa or an indoor pool but overall very great experience. We dined at the council oak restaurant twice and loved it.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean ans nice. Hotel has a great atmosphere
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Room was very clean and staff were very friendly!
Stayed 1 night in Feb 2026
Verified

8/10 Good

MELANIE

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, housekeeping staff was amazing.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elisabeth

clean and spacious room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to the Hard Rock in Ottawa to watch Ron White at the casino, so decided to stay the night here as well. Big beautiful brand new rooms, comfy beds, big shower and quiet. The casino floor is downstairs and in the back- is the concert hall, so this was a great spot. Casino is new and there is a ton of machines and tables in there. We ate at the hard rock for dinner- smash burgers were good- I’ve had better but the food was descent. There are afew restaurants and a snack bars in the casino. Late night, we grabbed some Chinese food in one of the restaurants that was a great way to end the night. The staff there were perfect and the spring rolls were dynamite. We would definitely stay here again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Clean room, good view, pleasant staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and there was a lot of attention to detail. We had good luck at the casino! The m
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled a group of 7 people, me my sisters and my 92 year old father. The restaurant was good food and we had great reception when we checked in. The casino was fun, I hoped to have better luck but that wasn’t their fault. 😂 Our suite was excellent and we will be back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino was lots of fun, meal was amazing and room clean and comfortable
Stayed 1 night in Jan 2026