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Hampton Inn & Suites Ottawa West

2.5 star property
Travelers enjoy a hearty breakfast buffet each morning before swimming in the indoor pool. The attentive staff ensures every detail of their stay runs smoothly.

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Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast - Hampton Inn & Suites Ottawa West (Ottawa)
Exterior - Hampton Inn & Suites Ottawa West (Ottawa)
Indoor pool - Hampton Inn & Suites Ottawa West (Ottawa)
Reception - Hampton Inn & Suites Ottawa West (Ottawa)
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom | Free toiletries, hair dryer, towels, soap - Hampton Inn & Suites Ottawa West (Ottawa)
Hampton Inn & Suites Ottawa West offers modern comfort and genuine hospitality. Enjoy a free breakfast buffet, gym, business center, indoor pool, and on-site electric car charging station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(93 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(60 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King With Sofabed/Microwave/Fridge

Bathroom | Free toiletries, hair dryer, towels, soap

1 King With Sofabed/Microwave/Fridge

  • Sleeps 4
  • Free WiFi

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Nepean, a neighborhood in Ottawa, is home to Hampton Inn & Suites Ottawa West. National Arts Centre and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Looking to enjoy an event or a game? See what's going on at Canadian Tire Centre or TD Place Stadium. Visit our Ottawa travel guide
Map
125 Lusk Street, Ottawa, ON, K2J 6K7

What's nearby

  • Ottawa_CanadianTireCentre_6072511-3
    Canadian Tire Centre
    12 min drive - 14.3 miles
  • Ottawa_CarletonUniversity_502205-8
    Carleton University
    17 min drive - 15.8 miles
  • Parliament Hill
    Parliament Hill
    20 min drive - 17.4 miles
  • Byward Market Square
    Byward Market Square
    21 min drive - 17.6 miles
  • Walter Baker Sports Centre
    7 min drive - 2.1 miles

Getting around

  • Ottawa Fallowfield Station
    6 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • McDonald's
    5 min drive
  • Tim Hortons
    5 min drive
  • Tim Hortons
    8 min walk
  • Broadway Bar & Grill
    5 min drive
  • Greenfield's Pub
    4 min drive

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,167 reviews
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Ottawa West have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Ottawa West pet-friendly?

Yes, Hampton Inn & Suites Ottawa West allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of CAD 84.75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Ottawa West?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Ottawa West located?

Located in Nepean, this hotel is 1.6 mi (2.6 km) from Walter Baker Sports Centre and 2.4 mi (3.9 km) from Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Ottawa West Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff very helpful. Would definitely recommend this hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

tamana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience everything clean and nice and good breakfast
Stayed 1 night in May 2026
Verified

8/10 Good

Finlay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good breakfast, helpful staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when in town. Clean, friendly staff and great breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and really helpful. The hotel was clean and the rooms are spacious.
Stayed 1 night in Jun 2026
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Leanne

I always love staying here. It’s close to Ottawa, just a few minutes away. The breakfast is good and has a great selection. The property is well maintained. Parking is good as well. There are both front and back entrances which is great if you park at the back. Staff are always pleasant and responsive.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Samantha

Good breakfast, clean room, pool area was nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tarek

Very clean and delicious breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and different options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean hotel
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated rooms, really nice. The breakfast was just OK. Sometimes the sausage was over cooked and dry but other than that it was good. The room was really nice. The beds were super high, I really liked that. The TV was blah... not smart so couldn't connect to my Netflix and also the guide didn't show so I had no idea what was coming on or which channel had what.. if the guide worked and it were easier to find things to watch, I wouldn't have mentioned.. Staff were amazing and very helpful and the area was really peaceful.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Aliyah

Liked: Cleanliness
Clean room and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. All clean and not so expensive.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and check in was a simple and quick process. My son enjoyed the pool even though it wasn’t heated and the rooms were very clean and spacious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check-in. Hotel was was clean and room was updated and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a repeat visitor. The staff are very friendly. It’s a little home away from home for me now. Much appreciated.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and everyone is friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gino

Liked: Cleanliness
Found a few lady bugs in room. Besides that good. Staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The rooms were very clean and everything was new.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exceeded our expectations and the staff were approchable, friendly and informative. The breakfast was a greatway to start the day. Having coffee, tea and hot chocolate was also appreciated and a nice touch.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is set away from the hustle and bustle but still very close to restaurants and shopping. Our granddaughters loved the heated pool. The breakfast offers a good selection. It is also in a very spacious room so it does not feel crowded. Our room was a good size and with a microwave and fridge snacks and quick meals are possible. We plan to return next time in Ottawa.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

clark

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean room, quiet, swimming pool,
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms. New bathroom. Excellent amenities.
Stayed 1 night in Feb 2026