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Hampton Inn & Suites Ottawa West

Property class: 2.5

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Photo gallery for Hampton Inn & Suites Ottawa West

A modern dining area with a long table, red chairs, and a seating area with a sofa and chairs. - Hampton Inn & Suites Ottawa West (Ottawa)
A modern hotel with a prominent 'Hampton Inn & Suites' sign, a covered entrance, and a 'Welcome' sign. - Hampton Inn & Suites Ottawa West (Ottawa)
A hotel room with a shower, a bed, a desk, and a large window. - Hampton Inn & Suites Ottawa West (Ottawa)
A reception desk with a wood panel design and a "Welcome to the Heartland Province" sign. - Hampton Inn & Suites Ottawa West (Ottawa)
A snack area with a wall mural, refrigerated snack display, and a microwave. - Hampton Inn & Suites Ottawa West (Ottawa)
Consider a stay at Hampton Inn & Suites Ottawa West and take advantage of a free breakfast buffet, a gym, and a business center. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Microwave (Mobility & Hearing)

A hallway with a sliding door, a mirror, a coat rack, and a microwave.

Room, 2 Queen Beds, Accessible, Microwave (Mobility & Hearing)

9.4 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Microwave

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, and a mirror.

Room, 2 Queen Beds, Microwave

9.2 out of 10
Wonderful
(99 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Microwave (Wet bar)

A hotel room with a large bed, a desk with a lamp, a sofa, and a view of a cityscape.

Studio Suite, Multiple Beds, Microwave (Wet bar)

8.8 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Microwave

A hotel room with a wooden desk, a round mirror, a flat-screen TV, a yellow chair, a bed, and a carpeted floor.

Room, 1 King Bed with Sofa bed, Microwave

9.6 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A hallway with a sliding door, a mirror, a coat rack, and a microwave.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

A hallway with a sliding door, a mirror, a coat rack, and a microwave.

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, bedside tables, lamps, a window, and a wooden desk.

Room, 1 King Bed, Microwave

9.4 out of 10
Exceptional
(64 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet Bar)

A hotel room with a bed, desk, chair, TV, and a couch.

Studio Suite, 1 King Bed with Sofa bed, Microwave (Wet Bar)

8.6 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Nepean, a neighborhood in Ottawa, is home to Hampton Inn & Suites Ottawa West. The area's natural beauty can be seen at Andrew Haydon Park and Hog's Back Falls, while National Arts Centre and Centrepointe Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre, or consider a night out at Bronson Centre. Visit our Ottawa travel guide
Map
125 Lusk Street, Ottawa, ON, K2J 6K7

What's nearby

  • Two white horses pulling a sleigh through a snowy landscape with bare trees in the background.
    Wesley Clover Parks
    7 min drive - 9.3 miles
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    9 min drive - 8.8 miles
  • Jack Pine Trail
    4 min drive - 3.2 miles
  • Bayshore Shopping Centre
    6 min drive - 7.5 miles
  • Walter Baker Sports Centre
    8 min drive - 2.1 miles

Getting around

  • Ottawa Fallowfield Station
    6 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Tim Hortons
    5 min drive
  • Tim Hortons
    8 min walk
  • Broadway Bar & Grill
    5 min drive
  • Wendy's
    5 min drive
  • Fat Les's Chip Stand
    4 min drive

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9.0 out of 10, Wonderful, 2,634 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Visa

Important information

Optional extras

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Ottawa West have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Ottawa West pet-friendly?

Yes, Hampton Inn & Suites Ottawa West allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of CAD 84.75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Ottawa West?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Ottawa West located?

Located in Nepean, this hotel is 1.6 mi (2.6 km) from Walter Baker Sports Centre and 2.4 mi (3.9 km) from Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Ottawa West Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 690 out of 1010 reviews
Rating 8 - Good. 202 out of 1010 reviews
Rating 6 - Okay. 57 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, great breakfast
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to mall for shopping.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time, short little trip but was so cozy, clean and quiet. Can’t say enough good about the consistency of the Hampton inn experience
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful. Plenty of choices for breakfast.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good. We had a wonderful stay. Nice room, good breakfast, quiet, everything we needed
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed and pillow combination ever. Staff was super nice. Thank you!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stop on our travels. Clean, convenient and a good breakfast, lots of hot and cold options. The staff was very helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family of 4 including a 4 year old and 2 year old. Check was smooth, rooms were clean, beds were comfortable. Free parking and breakfast was great. The staff working breakfast were extremely kind and sang happy birthday to my daughter and lit candles for her in cupcakes. Costco with a little shopping plaza 5 mins away. We will definitely be staying here again! Only wish the pool was warmer!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was great! The beds were super comfy and the washrooms were well equipped with having all the shower items and enough towels. The breakfast was great too. A variety of food to select and very clean. I would highly recommend this hotel. We will be back for our yearly visit to Ottawa!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff very friendly, clean comfortable rooms and good breakfast. It’s a newer hotel so nothing looked tired.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here when in town. Clean, friendly staff and great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet room, lots of parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really comfortable, nice stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Very close to Costco. Amenities are ok. Only complaint is it's kinda far from the city and every drive involves the 417 which is crazy congested.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good breakfast, helpful staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff very helpful. Would definitely recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The room was very clean and spacious, the staff was very nice, and the breakfast was a great addition to our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't have asked for a better experience. Thank you Matthew, for providing us with an extra roll away bed.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Staff was helpful and courteous. Breakfast was excellent, choice of scrambled eggs ,hard boiled eggs, omlette, bacon,sausage, homefries etc. Excellent!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience everything clean and nice and good breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the main reason got the hotel as had everything could want, along with location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The staff were incredibly friendly and went above and beyond to resolve a mix-up, making sure everything was taken care of before I checked out. The room and entire property were exceptionally clean and well-maintained. Breakfast was more than satisfactory, with a good overall experience. I was especially impressed by how attentive the staff were. One staff member regularly cleaned tables as guests finished, while another kept the dining area tidy and ensured everything was consistently restocked. Their attention to cleanliness and detail really stood out and added to the overall positive experience. I was very impressed with the level of service and the overall experience. I would happily stay here again and highly recommend this hotel!
Stayed 1 night in Oct 2026