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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverfront hotel with a fitness center and a 24-hour business center

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Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby sitting area
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen | Fridge, microwave, coffee/tea maker
Fridge, microwave, coffee/tea maker
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom, Non Smoking, City View | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Executive Double Room, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Fridge, microwave, coffee/tea maker

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2 Montcalm Street, Gatineau, QC, J8X 4B4

What's nearby

  • Canadian War Museum - 13 min walk - 0.7 miles
  • Canadian Museum of History - 17 min walk - 0.9 miles
  • Parliament Hill - 4 min drive - 1.6 miles
  • Casino du Lac Leamy - 4 min drive - 2.3 miles
  • Byward Market Square - 5 min drive - 2.1 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Clandestin, Cuisine creative - ‬8 min walk
  • ‪Le 138 Sandwicherie - ‬5 min walk
  • ‪Le Cellier - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Hotel near Canadian Museum of History
Located close to Canadian War Museum and Supreme Court of Canada, Chateauneuf Gatineau—Ottawa provides a hair salon, dry cleaning/laundry services, and a gym. Free in-room WiFi, with speed of 50+ Mbps, and a 24-hour business center are available to all guests.
Other perks include:
  • Self parking (surcharge), express check-out, and 11 meeting rooms
  • Luggage storage, a computer station, and a front-desk safe
  • Laundry services, smoke-free premises, and a vending machine
Room features
All 225 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

Is Chateauneuf Gatineau—Ottawa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateauneuf Gatineau—Ottawa?

Self parking is available for CAD 15.00 per night. Limited spots are available.

What time is check-in at Chateauneuf Gatineau—Ottawa?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Chateauneuf Gatineau—Ottawa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Chateauneuf Gatineau—Ottawa located?

Located in Hull, this hotel is within 1 mi (2 km) of Canadian Museum of History, Canadian War Museum, and Rideau Canal. Supreme Court of Canada and National Gallery of Canada are also within 2 mi (3 km). Pimisi Station is 20 minutes by foot and Lyon Station is 26 minutes.

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Hôtel Chateauneuf Gatineau—Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 1002 reviews
Rating 8 - Good. 419 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great views of the city and river. The staff were all very professional, helpful and kind. Will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Aurel

Great stay, clean
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a quiet part of the city with phenomenal views. The staff are very friendly, professional and helpful. Will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. I could have stayed there for ever. When they will have the restaurant open, it will be the best hotel around Ottawa.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
great customer service and a clean an gorgeous room
Stayed 3 nights in May 2025

4/10 Poor

Jeremie

Regular customer discounts would be nice
Stayed 1 night in Jun 2025

6/10 Okay

Shirley

Liked: Cleanliness, property conditions & facilities
Room was nice. But no coffee or food anywhere. Has to walk two blocks for coffee
Stayed 4 nights in May 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel. It's calm and surroundings are beautiful. Point I didn't like is we cannot order anything online from Uber eats or any other app, in case not possible to go outside. Reason not sure, nobody delivers order to that location.
Stayed 2 nights in Jun 2025

4/10 Poor

Jérémie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed multiple nights and haven’t been offered any upgrades, even with no clean towels. I like this place I would have stayed longer. I was asking for a weekly rate but they wouldn’t offer discount
Stayed 2 nights in May 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never again
Stayed 1 night in May 2025

4/10 Poor

Andre Yves

Disliked: Staff & service, property conditions & facilities
No parking available, no access to electric plug for electric car, no restaurant, Brown water in the shower,
Stayed 2 nights in May 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
The hotel itself is fine. Nice room, really nice bath tub and very clean. Unfortunately the smell of whatever cleaning products they use are way too strong. I don't have a scent allergy and it made me cough. If you have issues with scents this is not a good place for you. Parking was full so I had to find my own. The front desk person was a little abrupt but have me the information I needed.
Stayed 1 night in May 2025

10/10 Excellent

ROCKY

Liked: Cleanliness, amenities, property conditions & facilities
very clean and personnel were great
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The positives are the view and the comforatable bed. It was very clean. The negatives are there is no coffee in the room or available in the lobby. So you have a bit of a walk or drive if you want coffee in the morning. No free parking, it is an additional $17 per day. Also it is an older hotel and our room smelled like maybe it was a smoking room at one time? Perhaps it was the old carpet in the room.
Stayed 1 night in Jun 2025

4/10 Poor

Ramesh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had problems with air conditioning, with flush on bathrooms.
Stayed 1 night in Jun 2025

8/10 Good

Martini

Liked: Cleanliness, property conditions & facilities
La grandeur de la chambre, avec un bain.
Stayed 1 night in May 2025

2/10 Terrible

Michael

This place is ratchet. Dismantled. In proper need of renovations. Carpet in bedroom was pillowed and a tripping hazard. Libby is disgusting. Outdated. AVOID
Stayed 1 night in May 2025

8/10 Good

Nathalie

Liked: Staff & service
Disliked: Amenities
Beau bâtiment avec cachet mais on a l’impression qu’il s’en va en ruine tout était fermé resto piscine, bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple et efficace, au top. Il ne manque que de quoi se restaurer.
Stayed 1 night in May 2025

6/10 Okay

Ryan

Disliked: Amenities, property conditions & facilities
Pros: Friendly Staff The view if facing the River Rooms are nice looking Cons: Ice Machine weren’t working They don’t have coffee The coffee maker in the room had old coffee in it The microwave didn’t work The plug in the kitchenette didn’t work The remote for the tv barely worked Terrible parking Hotel is very dated Landscaping is a mess
Stayed 4 nights in May 2025

10/10 Excellent

Mouhab

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great, and easy to deal with for a great price, and they are very accommodating
Stayed 1 night in May 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, their's underground parking for cars under 6 feet. Theirs few exterior parkings at the hotel, but theirs a lot of parking lots around the hotel.
Stayed 3 nights in May 2025

8/10 Good

Victoria

We stayed one night and it went pretty well, really quite and has a nice view!
Stayed 1 night in May 2025

8/10 Good

Wei

Good location
Stayed 1 night in May 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water didn't run in the bathroom sink, dingy wall paper, furniture was in poor condition, there was a spider, no coffee maker yet they set out sugar. When requested a coffee maker the front desk lady said they only opened last week and they didn't have coffee makers. The fountain in the reception area weren't running water.
Stayed 1 night in May 2025