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Capital Hill Hotel and Suites

4.5 star property

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Photo gallery for Capital Hill Hotel and Suites

In-room safe, desk, blackout drapes, iron/ironing board - Capital Hill Hotel and Suites (Ottawa)
42-inch flat-screen TV with cable channels, TV - Capital Hill Hotel and Suites (Ottawa)
Lobby sitting area - Capital Hill Hotel and Suites (Ottawa)
Lobby - Capital Hill Hotel and Suites (Ottawa)
Fitness facility - Capital Hill Hotel and Suites (Ottawa)
Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

About the neighborhood

Located in Downtown Ottawa, a neighborhood in Ottawa, Capital Hill Hotel and Suites is near a metro station. National Arts Centre and National Gallery of Canada are cultural highlights, and some of the area's landmarks include Rideau Canal and Peace Tower. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Visit our Ottawa travel guide
View more Aparthotels in Ottawa
Map
88 Albert St, Ottawa, ON, K1P5E9

What's nearby

  • Confederation Square featuring a square or plaza and a monument
    Elgin Street
    1 min walk - 0.0 miles
  • Rideau Canal which includes boating, a castle and a river or creek
    Rideau Canal
    2 min walk - 0.1 miles
  • National Arts Centre which includes a garden
    National Arts Centre
    2 min walk - 0.1 miles
  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    3 min walk - 0.2 miles
  • Parliament Hill showing heritage architecture and an administrative buidling
    Parliament Hill
    5 min walk - 0.3 miles

Getting around

  • Parliament Station
    4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    8 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Little Victories
    3 min walk
  • Grill Forty One - G41
    3 min walk
  • D'Arcy McGee's
    3 min walk
  • Tim Hortons
    1 min walk
  • Tim Hortons
    3 min walk

About this property

Capital Hill Hotel and Suites

Luxury aparthotel near Rideau Canal
Close to Byward Market Square and University of Ottawa, Capital Hill Hotel and Suites provides a coffee shop/cafe, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • Meeting rooms, a front-desk safe, and concierge services
  • A porter/bellhop, smoke-free premises, and an elevator
Room features
All 155 rooms include comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and heating

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Self parking fee: CAD 22 per day (in/out privileges)
  • Valet parking fee: CAD 22 per day (in/out privileges)
  • Pet fee: CAD 20 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Capital Hill Hotel
Capital Hill Hotel Ottawa
Capital Hill Ottawa
Capital Hill Hotel And Suites
Capital Hill And Suites Ottawa
Capital Hill Hotel and Suites Hotel
Capital Hill Hotel and Suites Ottawa
Capital Hill Hotel and Suites Hotel Ottawa

Frequently asked questions

Is Capital Hill Hotel and Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 20 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 22 per day. Valet parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Capital Hill Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Capital Hill Hotel and Suites?

Check-out is at noon.

Where is Capital Hill Hotel and Suites located?

Located in Downtown Ottawa, this luxury aparthotel is within a 5-minute walk of Sparks Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 8 minutes.

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Reviews

Capital Hill Hotel and Suites Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 279 out of 1003 reviews
Rating 8 - Good. 460 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 67 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD CUTE PLACE GOOD
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. What I did not appreciate is due to the corona virus I was stranded, my family paid for the hotel and the hotel did not want to take the deposit cash or via credit card from them I had to call a friend that lives in Ottawa to come to the hotel with his credit card. That was not good.....We paid online for hotel it was just terrible.
Stayed 1 night in Mar 2020

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right downtown, near cheap/free parking, and the rooms are spacious and clean. Check-in is always very fast, and the building is walkable to many nearby destinations.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay...free parking from Saturday through to Sunday evening! We were very pleased with this location and the property. We will be back again.
Stayed 1 night in Mar 2020

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, nice location. Very comfortable beds and very clean room
Stayed 1 night in Mar 2020

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Grande chambre comfortable Hotel tres bien situé mais un peu vieux
Stayed 2 nights in Mar 2020

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confort

Tout était très bien.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pros...The location is great for exploring the downtown area. My bed was comfortable and the pillows had different comfort levels. Cons...the room itself left something to be desired. The bathroom needs major work, the sink was cracked in several places. There was no fan. The shower controls were extremely difficult to regulate. It was very definite that it was an older building, in need of a major facelift. Parking was off site and expensive. I think I definitely overpaid for the quality I received. Like
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
I like the location. I dislike the attitude at check in and the fact that they did not respected what they offer. I made a reservation based on $99.00 per night and when I checked in, every day they wanted to charge me a different rate ranging from 109 - 159$ per night. Not acceptable. I will not stay at this place again and will ensure my friends know.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was in a perfect location and staff were kind. However, the wifi was terrible and the room wasn’t as nice as I thought it would be!
Stayed 1 night in Feb 2020

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You get what you pay for. Clean but very very basic with unfriendly staff
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was really old and smelled old. Sheets were crisp and clean, bathroom needed a lot of work.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all attractions Very clean and updated room
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location of this hotel. We checked in and did not need our car to drive anywhere. We were there for Winterlude and was able to walk to each destination. Also there were so many restuarants nearby and a little mall as well. I really like the little kitchen area which we made use of.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness aspect was great. Pantry should be more accessible.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel location is great. Room was spacious and clean. Heat was easy to set. Bathroom was very small. Sink drain was terribly clogged. Only got towels for 3 when there were 4 of us. No exhaust fan in bathroom. Air quality seemed poor, as I woke up terribly congested both mornings.
Stayed 2 nights in Feb 2020

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff, confortable

Great location, comfortable Room and bed, good wifi. Quiet. Very helpful and welcoming staff. Easy walking to downtown Ottawa govt buildings, businesses, entertainment and restaurants. “Bib” restaurant off lobby very convenient and fast. Hotel is in process of upgrading their wifi.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in rough shape. Only two elevators makes for long wait times at prime times at this hotel. Parking was horrible there overflow parking (shared public parking a block away) was even full with only option to search for street parking. Also vending machines were not functioning and only option for late night drinks or snacks is skip the dishes.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased to receive a room upgrade on arrival.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the kitchenette I loved the location the beds were comfy the coffee in room was good we also liked the microwave and fridge and the fact that there was dishes was very helpful. The lack of parking was a mini problem how ever they do offer off site parking we would come and stay again
Stayed 3 nights in Feb 2020

10/10 Excellent

Ken

Liked: Cleanliness, staff & service
Free parking. Free parking. Free parking...........
Stayed 1 night in Feb 2020

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Hotel

It was a hotel with a room.
Stayed 2 nights in Feb 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Staff very collaborative and full of attention. Internet was awfully slow and not working well. The suites need to have a microwave and a fridge otherwise it's not a suite.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Front staffs area very helpful and accommodating. They provided instructions on the fee parking on Sundays.
Stayed 1 night in Feb 2020

6/10 Okay

G

Liked: Cleanliness, property conditions & facilities
Great location in the centre of it all right downtown and walking distance to lots of things. However, major issue is lack of introduction to hotel amenities, slow elevators and parking issues. For parking, you're on your own finding parking in the area as the hotel has really zero parking available on-site.
Stayed 2 nights in Feb 2020