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Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Welcome to Best Western Plus, where a modern entrance sets the tone for a comfortable stay.
Staircase leads to an upper level with a unique design and geometric patterns on the walls.
Relax in the inviting lobby area with a seating space, stone wall, and fire pit.
Enjoy a drink at the hotel bar, where a variety of beverages and bottles are on offer.
Relax in a warm and inviting lounge area with plush sofas and armchairs, featuring a fireplace and large windows.

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Room amenity

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

7.4 out of 10
Good
(6 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Yard
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, in-room safe

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(21 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LCD TV
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1876 Robertson Rd., Ottawa, ON, K2H5B8

What's nearby

  • Queensway Carleton Hospital - 1 min drive - 1.0 mile
  • Bayshore Shopping Centre - 2 min drive - 1.9 miles
  • Algonquin College - 6 min drive - 3.7 miles
  • Nepean Sportsplex - 9 min drive - 5.7 miles
  • Canadian Tire Centre - 9 min drive - 7.5 miles

Getting around

  • Ottawa Fallowfield Station - 11 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Brew Table - ‬16 min walk
  • ‪Kichesippi Beer Co - ‬3 min drive

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Eco-certified hotel located in Nepean
Consider a stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. The on-site American cuisine family restaurant, High Fives Sports Pub, offers breakfast, lunch, dinner, and happy hour. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, a vending machine, and meeting rooms
  • Wedding services, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 84 individually furnished rooms offer comforts such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LCD TVs with premium channels
  • Private yards, wardrobes/closets, and mini fridges

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • High Fives Sports Pub

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per day (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per day (maximum CAD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Ottawa/Kanata
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Ottawa/Kanata Hotel & Conference Centre pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 30 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Check-out is at 11 AM.

Where is Best Western Plus Ottawa/Kanata Hotel & Conference Centre located?

Located in Nepean, this eco-certified hotel is 1.1 mi (1.8 km) from Queensway Carleton Hospital and within 3 mi (5 km) of Bayshore Shopping Centre and Andrew Haydon Park. Funhaven Entertainment Centre and Centrepointe Theatre are also within 6 mi (10 km).

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Best Western Plus Ottawa/Kanata Hotel & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keyhan

Liked: Cleanliness, amenities
Great property
Stayed 4 nights in Jul 2025

10/10 Excellent

Keyhan

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easily accessible to surrounding venues.
Stayed 1 night in Jun 2025

8/10 Good

carl

Liked: Staff & service, amenities, property conditions & facilities
Location it fit perfectly as we had business in Ottawa
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfortable. Easy to get to the highway.
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a soccer match, and the price fit our budget great ! Over all it was a nice experience. Pool was fun as well !
Stayed 1 night in Jun 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Liked the staff. Nice and quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in May 2025

8/10 Good

G

Beds comfortable, room clean and large with jetted tub. Overall nice stay. Outside requires some beautification and updates.
Stayed 1 night in Jun 2025

10/10 Excellent

Murry

Liked: Cleanliness, property conditions & facilities
Well maintained and attentive staff
Stayed 1 night in May 2025

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable for my stay
Stayed 2 nights in Apr 2025

6/10 Okay

Colleen

Liked: Cleanliness
Room was clean. People were friendly. Not much in the area for food/restaurants.
Stayed 1 night in May 2025

8/10 Good

Margaret

Liked: Amenities
It smelled like urine in the lobby. Too bad cause everything else was great.
Stayed 1 night in Jul 2025

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong
Stayed 4 nights in Jul 2025

2/10 Terrible

Isaac F

Liked: Staff & service
Disliked: Cleanliness
I paid for breakfast, there was no breakfast serve.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness
Disliked: Staff & service
Our room was great. The front desk staff charged my card an extra time and had no explanation. I had to wait a week for it to be returned to me
Stayed 1 night in Jun 2025

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little outdated but rooms were clean, staff were friendly and location is good
Stayed 1 night in Mar 2025

6/10 Okay

Charles

Liked: Staff & service
This hotel is my go to place when visiting the west end of Ottawa. The price this time was great. However I the hotel does need a redo. The rugs need changing. The parking lot for sure needs resurfacing. The rom itself needs better lighting. On the plus side, the bed was very comfortable, the staff were excellent.
Stayed 14 nights in Jun 2025

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Driveway was rough, could use some repair.
Stayed 1 night in Jun 2025

10/10 Excellent

S Carza Traffic Control

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible value for the money
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort
I was really expecting it to be a below average hotel stay but it was surprisingly good. Hot shower with good showerhead. Mattress felt brand new and was supper comfortable and best of all the A/C unit was nice and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hospital and has a pool.
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Need new parking line its all faded 😩 air condition is very noisy, ice machine is not working, parking lot needs to be asphalt line is all faded especially the handicap parking. Need numbers sign and ➡️ for easy finding. Price was reasonable.
Stayed 1 night in Jun 2025