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Best Western Plus Ottawa City Centre

Property class: 3

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Photo gallery for Best Western Plus Ottawa City Centre

A modern kitchen with grey cabinets, a stainless steel refrigerator, and a microwave. There is a dining table with blue plates and a potted orchid. - Best Western Plus Ottawa City Centre (Ottawa)
A multi-story hotel with a prominent entrance, parking area, and a clear sky. - Best Western Plus Ottawa City Centre (Ottawa)
A modern hotel room with a glass dining table, a blue office chair, a red patterned chair, a bed, and a kitchenette. - Best Western Plus Ottawa City Centre (Ottawa)
A compact living space with a sofa, a dining table with blue plates, a kitchen area with modern appliances, and a potted plant. - Best Western Plus Ottawa City Centre (Ottawa)
A hotel room with two beds, a desk, a chair, and a television. - Best Western Plus Ottawa City Centre (Ottawa)
A garden, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Best Western Plus Ottawa City Centre. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a flat-screen TV, a microwave, and a mini-fridge.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(152 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, wall-mounted lamps, a chair, and a window with patterned curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(81 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two armchairs, a desk, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(39 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room with Kitchenette

A hotel room with a bed, a desk, a chair, a table, and a TV.

King Room with Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Queen Room with Kitchenette

A hotel room with two beds, a desk, a chair, and a window with curtains.

Two Queen Room with Kitchenette

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Studio with Kitchen

A hotel room with a bed, a desk with a chair, a sofa, a glass coffee table, and a painting on the wall.

King Studio with Kitchen

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

A hotel room with a bed, a desk with a computer and TV, a chair, a small table with a plant, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A modern office space with a desk, chair, lamp, and a large flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

A modern kitchen with stainless steel appliances, a dishwasher, and wooden cabinets.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

A compact living space with a sofa, a dining table with blue plates, a kitchen area with modern appliances, and a potted plant.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Civic Hospital - Experimental Farm - Central Park, a neighborhood in Ottawa, Best Western Plus Ottawa City Centre is near the airport. Library and Archives Canada and Peace Tower are local landmarks, and the area's natural beauty can be seen at Commissioners Park and Lansdowne Park. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or TD Place Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Ottawa travel guide
Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • A calm lake with a wooden dock, boats, and buildings in the background.
    Commissioners Park
    4 min drive - 2.3 miles
  • Central Experimental Farm
    20 min walk - 1.1 miles
  • Great Canadian Theatre Company
    3 min drive - 1.2 miles
  • West Park Bowling
    3 min drive - 1.2 miles
  • Fairmont Dog Park
    3 min drive - 1.9 miles

Getting around

  • Carling Station
    6 min drive
  • Ottawa Station
    11 min drive
  • Ottawa International Airport (YOW)
    17 min drive

Restaurants

  • Tim Hortons
    15 min walk
  • Bowman's Bar and Grill
    5 min walk
  • Run2Patty
    14 min walk
  • Circle K
    12 min walk
  • Subway
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to noon for a fee: CAD 10 to 20 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 20 to September 02

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 10 to June 23.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Check-out is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this hotel is within 2 mi (3 km) of Ottawa Hospital Civic Campus, Commissioners Park, and Canada Agriculture and Food Museum. Carlingwood Mall and Rideau Canal are also within 3 mi (5 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

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Reviews

Best Western Plus Ottawa City Centre Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1216 reviews
Rating 8 - Good. 360 out of 1216 reviews
Rating 6 - Okay. 124 out of 1216 reviews
Rating 4 - Poor. 48 out of 1216 reviews
Rating 2 - Terrible. 49 out of 1216 reviews

Reviews

Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable and breakfast was excellent.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. All the amenities were very nice as well as the staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Minda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check - in was easy and very helpful. Restaurant great food! Staff helpful and always available. Thank you - we greatly enjoyed our stay!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were awesome
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, handy to multiple buses, LRT, and Hwy 417. Well maintained premises, includes heated outdoor pool at rear. Very helpful staff. Great choice of room types.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free pool and gym
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We were given a free upgrade to a suite with kitchenette and even though we didn’t take advantage of this amenity it was a sweet deal. Check-in/out was a breeze and breakfast was yummy with very good service.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well stocked with towels etc. the bed was comfortable and lots of room in the room The staff were friendly and helpful. Very nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional helpful staff. Wonderful pool. Reliable wifi.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Qiyao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! The receptionist and the location! I love this hotel!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location for what I wanted The room was big and clean and staff were friendly and helpful. Would definitely stay there again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Shawnequa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are traveling to Ottawa regularly to watch my son play football with the zred Blacks and this is our spot. Very nice and comfortable beds
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Evelyne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place. Convenient location with on-site parking.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, food was great, staff were really welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, not too busy
Stayed 1 night in May 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and the amenities were at the level expected.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely staff and great place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was awesome.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and we loved the layout of the room. We would happily stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times and are very happy with the cleanliness and the friendly staff. We had supper on site and it too was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mystie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient. Room met our needs Bathroom vanity was too small to put anything on it. Leg of vanity was sticking out so that you kept catching your foot on it - not safe.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2025