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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Lobby
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Fridge, microwave, coffee/tea maker

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk - 0.8 miles
  • Rideau Canal - 5 min drive - 2.4 miles
  • Carleton University - 6 min drive - 3.6 miles
  • Canadian War Museum - 7 min drive - 3.1 miles
  • Parliament Hill - 7 min drive - 4.2 miles

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near University of Ottawa
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • Express check-out, multilingual staff, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and shower/tub combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from July 01 to September 05

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 10 to June 23.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Check-out is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is within 2 mi (3 km) of Ottawa Hospital Civic Campus, Commissioners Park, and Canada Agriculture and Food Museum. Dominion Arboretum and Dows Lake Pavilion are also within 2 mi (3 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

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Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1010 reviews
Rating 8 - Good. 295 out of 1010 reviews
Rating 6 - Okay. 89 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 43 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - nice breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, the staff were very helpful and welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the cafe downstairs was a little hidden gem.
Stayed 3 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owner are great
Stayed 1 night in Apr 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel to stay the night in.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Staff & service, amenities
We would definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quiet location with many small attractions around in the area that are easily accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was excellent service comfortable clean rooms clean hotel a little noisy in the hallway sometimes but overall wonderful exprerience.
Stayed 1 night in Apr 2025

8/10 Good

Ananda S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing - beyond friendly, the restaurant/bar amazing, the kitchenette room perfect and everything very clean. This was my second stay at this property and we will be back!
Stayed 2 nights in Jan 2025

8/10 Good

Lewis

Liked: Cleanliness
Convenient are close to amenities, but in quieter area.
Stayed 4 nights in Mar 2025

10/10 Excellent

June

Staff are wonderful, a complete pleasure to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with a very friendly staff!
Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Nice clean property. Friendly staff. Nowhere to eat around the property, forced to eat at their restaurant which was decent in the end.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly and helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Phil

It was a very clean place to stay for the night no complaints have been here twice now
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was a maze to get through, but once we settled in, the location and staff were friendly and amicable given the time we got in.
Stayed 1 night in Mar 2025

10/10 Excellent

JINEESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

8/10 Good

Deogracias

Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff was good. Comfey bed. TV was not working for 2 nights even after we complained about it
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and nice and close to the highway
Stayed 2 nights in Jan 2025

8/10 Good

Phil

Liked: Amenities
I’m pleased with everything so far been here 3 times for a one night stay to avoid bad weather driving.
Stayed 1 night in Mar 2025

8/10 Good

Jeannette

Liked: Cleanliness, amenities
Very clean, friendly customer service No continental breakfast?
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay!!!
Stayed 1 night in Dec 2024