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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

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Photo gallery for Arlo, BW Signature Collection

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated - Arlo, BW Signature Collection (Ottawa)
Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated - Arlo, BW Signature Collection (Ottawa)
Lobby - Arlo, BW Signature Collection (Ottawa)
Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette | Full-size fridge, microwave, oven, stovetop - Arlo, BW Signature Collection (Ottawa)
Exterior - Arlo, BW Signature Collection (Ottawa)
Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette | Full-size fridge, microwave, oven, stovetop

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Downtown Ottawa, a neighborhood in Ottawa, is home to Arlo, BW Signature Collection. National Arts Centre and Canadian Museum of History are cultural highlights, or if an activity is on the agenda, check out Nordik Spa-Nature. Check out an event or a game at TD Place Stadium, and consider making time for Elgin Street, a top attraction not to be missed. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
88 Albert Street, Ottawa, ON, K1P 5E9

What's nearby

  • Elgin Street
    Elgin Street
    1 min walk - 0.1 miles
  • Rideau Canal
    Rideau Canal
    2 min walk - 0.1 miles
  • National Arts Centre
    National Arts Centre
    2 min walk - 0.1 miles
  • Parliament Hill
    Parliament Hill
    7 min walk - 0.4 miles
  • Byward Market Square
    Byward Market Square
    10 min walk - 0.6 miles

Getting around

  • Parliament Station
    4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    8 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Little Victories
    3 min walk
  • Grill Forty One - G41
    3 min walk
  • Tim Hortons
    2 min walk
  • Tim Hortons
    1 min walk
  • D'Arcy McGee's
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator (36 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo, BW Signature Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 170 and a fee of CAD 45.2 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Arlo, BW Signature Collection doesn't offer parking.

What time is check-in at Arlo, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arlo, BW Signature Collection?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Arlo, BW Signature Collection located?

Located in Downtown Ottawa, this hotel is steps from Elgin Street and National Arts Centre. University of Ottawa and Rideau Canal are also within 10 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Arlo, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 909 out of 1420 reviews
Rating 8 - Good. 326 out of 1420 reviews
Rating 6 - Okay. 107 out of 1420 reviews
Rating 4 - Poor. 28 out of 1420 reviews
Rating 2 - Terrible. 50 out of 1420 reviews

Reviews

Verified

10/10 Excellent

Melinda C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, and very nice room.
Stayed 2 nights in May 2026
Verified

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many attractions. Staff was very friendly and accommodating. Only downfall is that there is no parking on site
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with great amenities. Laundry room, continental breakfast included, great location. Would definitely come back.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big rooms, separate bedroom from the living room. Great location!
Stayed 1 night in May 2026
Verified

8/10 Good

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to parliament building and shopping centre. Staff are friendly and professional. Rooms are clean. Continental breakfast was good with a variety of basic morning foods
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet. Would stay here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and professional staff. Clean room.
Stayed 2 nights in May 2026
Verified

8/10 Good

Inara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. I recommend, really clean and the staff was kind. The only issue was that there's no parking. No place where to park.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The room was very clean, however, it was quite small and there was limited room to put our things away. The bathroom was especially small.
Stayed 5 nights in May 2026
Verified

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very friendly stuff, fully equipped kitchen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. My room in the 12 floor was spacious, bright and beautifully decorated. The breakfast was quite good and the breakfast area was large with plenty of comfortable spaces. Great value!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was easy and fast, The room was clean, comfortable, with everything I needed. The bed was especially comfortable, and the overall atmosphere felt calm and welcoming. I would definitely choose this Hotel again on my next visit.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mehakdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was amazing. The location, view everything was perfect. They had kitchen with all the appliances required for staycation. Even had cutlery including wine glasses, beer glasses etc. Overall amazing experience.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Timothy

Room was clean, with good amenities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! We had a balcony which was great to sit and enjoy a glass of wine. It is close/walking distance to all the amenities. Staff are friendly and the breakfast was w, it is not a hot continental but was good enough to get your day started. Only negative is that we could not get housekeeping every day but did get extra towels. So after 4 days we had quite a few towels and trash built up. It would be great if you could request a light cleaning just for those types of things.
Stayed 4 nights in May 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean room and good location, shower in my room needed maintenance and the breakfast could use more protein options.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly and welcoming staff, and fun new pancake maker. Great location. Gym clean and stocked with good basics.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, highly professional staff; excellent location: well-equipped, spotless room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Desire

Liked: Cleanliness, amenities, property conditions & facilities
From the spotless cozy room to the courteous staff, everything was perfect
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use gym but room and overall hotel are spotless and well equipped Staff are exceptionally friendly and helpful. And terrific central location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaydin

The staff was friendly and the rooms were
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gordia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026