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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

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Photo gallery for Arlo, BW Signature Collection

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated - Arlo, BW Signature Collection (Ottawa)
1 bedroom, hypo-allergenic bedding, individually decorated - Arlo, BW Signature Collection (Ottawa)
Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated - Arlo, BW Signature Collection (Ottawa)
Lobby - Arlo, BW Signature Collection (Ottawa)
Exterior - Arlo, BW Signature Collection (Ottawa)
Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Downtown Ottawa, a neighborhood in Ottawa, is home to Arlo, BW Signature Collection. Peace Tower and National War Memorial are local landmarks, and travelers looking to shop may want to visit Byward Market Square and Sparks Street Mall. Elgin Street and National Arts Centre are also worth visiting. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
88 Albert Street, Ottawa, ON, K1P 5E9

What's nearby

  • Elgin Street
    Elgin Street
    1 min walk - 0.1 miles
  • Rideau Canal
    Rideau Canal
    2 min walk - 0.1 miles
  • National Arts Centre
    National Arts Centre
    2 min walk - 0.1 miles
  • EyeEm Custom Shoots Q4 2018
    Rogers Centre Ottawa
    7 min walk - 0.4 miles
  • Parliament Hill
    Parliament Hill
    7 min walk - 0.4 miles

Getting around

  • Parliament Station
    4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    8 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Little Victories
    3 min walk
  • Grill Forty One - G41
    3 min walk
  • Tim Hortons
    1 min walk
  • Second Cup Café
    2 min walk
  • Tim Hortons
    2 min walk

About this property

Arlo, BW Signature Collection

Hotel near Byward Market Square
Located close to Rogers Centre Ottawa and University of Ottawa, Arlo, BW Signature Collection provides a grocery/convenience store, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, an elevator, and smoke-free premises
  • Concierge services, a gift shop, and a foosball table
  • A 24-hour front desk
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 152 individually furnished rooms include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and dining tables. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 50-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator (36 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo, BW Signature Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 170 and a fee of CAD 45.2 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Arlo, BW Signature Collection doesn't offer parking.

What time is check-in at Arlo, BW Signature Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arlo, BW Signature Collection?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Arlo, BW Signature Collection located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Elgin Street and Rideau Canal. Parliament Hill and Rogers Centre Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Arlo, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 842 out of 1303 reviews
Rating 8 - Good. 298 out of 1303 reviews
Rating 6 - Okay. 92 out of 1303 reviews
Rating 4 - Poor. 24 out of 1303 reviews
Rating 2 - Terrible. 47 out of 1303 reviews

Reviews

Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet. Would stay here again
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very friendly stuff, fully equipped kitchen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. My room in the 12 floor was spacious, bright and beautifully decorated. The breakfast was quite good and the breakfast area was large with plenty of comfortable spaces. Great value!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mehakdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was amazing. The location, view everything was perfect. They had kitchen with all the appliances required for staycation. Even had cutlery including wine glasses, beer glasses etc. Overall amazing experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was easy and fast, The room was clean, comfortable, with everything I needed. The bed was especially comfortable, and the overall atmosphere felt calm and welcoming. I would definitely choose this Hotel again on my next visit.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean room and good location, shower in my room needed maintenance and the breakfast could use more protein options.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Timothy

Room was clean, with good amenities
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly and welcoming staff, and fun new pancake maker. Great location. Gym clean and stocked with good basics.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, highly professional staff; excellent location: well-equipped, spotless room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Desire

Liked: Cleanliness, amenities, property conditions & facilities
From the spotless cozy room to the courteous staff, everything was perfect
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use gym but room and overall hotel are spotless and well equipped Staff are exceptionally friendly and helpful. And terrific central location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gordia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked a little more choice at the breakfast. Oatmeal, eggs, cheese would have been appreciated. My room was quiet, and my bed was comfortable. The location was very convenient for the number of places I wish to visit. There were a number of restaurants and grocery stores quite close by.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is very clean. All the staff are lovely, and we especially love Wellie, who is so helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was in decent condition - flooring was in need of replacement. Utilized the games room in the basement.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, the staff was friendly and helpful. The Unit was clean and cute. It was so nice to have a fridge and sone dishes. Overall, a great stay! Highly recommend, as a great affordable option.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option, close to parliament, comfortable bed. Clean. Has kitchen with stove, dishwasher, microwave. Could have a toaster, would be ideal.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
Really clean, conveniently located. It took 8 minutes to get hot water for the shower and the room is very exposed to street noise. Lovely staff. Overall great value for money but I’d bring earplugs next time!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and perfect for our quick stay. The food was also decent, but we were hoping for at least a protein like eggs or cheese in the breakfast selection. Overall, our stay was fantastic, and we got a deal at an affordable price. We will surely recommend this place to our friends who wants a quick and accessible tour in Downtown, Ottawa.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are just wonderful, particularly Wellie, who spent 45 minutes at least getting our tv connected. The rooms are very clean and spacious, the king-sized beds and bedding are really comfortable, and the kitchen is a great bonus for us. I’ve stayed here twice, once alone and once with my kids, and it’s lovely for both. My son and I spent an hour in the basement games room in the morning while my teen slept in, and we played air hockey and foozball and just enjoyed the couches and large space. Lots of good restaurants and the Rideau Centre super nearby for food. We love the Arlo!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym has basic equipment, good for the purpose. Rooms were very clean with good amenities. You can virtually cook in your room if you choose to. The front desk guys were super friendly. I had a problem with the TV and they quickly changed the room for me. Breakfast was equally good. My only challenge is there's no telephones in the rooms so I had to always get down to the front desk for assistance and also that there's no onsite parking, even though there are paid parking lots around On the whole I will rate this facility 9/10. You will not regret staying there
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Lobby, breakfast area, and gym appeared very new and clean. The rooms were also very clean, but it seemed like some appliances had been through some use. Not a problem though, everything still functioned well. In the kitchen portion of the room, dishwasher pods, sponges, and soap are provided. Basic utensils (and more) are also provided. Overall, this place was a great value. Cheaper than other hotels in the area but very nice.
Stayed 1 night in Feb 2026