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Hotel Luna Otsu

2.5 star property
Travelers find peaceful lakeside accommodations where the serene waters of Lake Biwa create a tranquil backdrop for a rejuvenating Japanese getaway

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Photo gallery for Hotel Luna Otsu

Suite Room | Private spa tub - Hotel Luna Otsu (Otsu)
Lobby - Hotel Luna Otsu (Otsu)
Exterior detail - Hotel Luna Otsu (Otsu)
Deluxe Double Room | Minibar, free WiFi - Hotel Luna Otsu (Otsu)
Minibar, free WiFi - Hotel Luna Otsu (Otsu)
Hotel Luna Otsu, near Lake Biwa, offers a quiet retreat. Guests enjoy authentic Japanese breakfast before exploring. Amenities include in-room WiFi, self parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Toilet with electronic bidet
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, free WiFi

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Toilet with electronic bidet
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Otsu is home to Hotel Luna Otsu. Nishiki Market and Heian Shrine are notable landmarks, and travelers looking to shop may want to visit Shijo Street and Kawaramachi Street. Biwako Otsukan and Lake Biwa Museum are also worth visiting. Visit our Otsu travel guide
Map
7-1-20, Ogaya, Otsu, Shiga, 520-2144

What's nearby

  • Ishiyamadera Temple featuring heritage elements and signage
    Biwako Quasi-National Park
    1 min walk - 0.1 miles
  • Extremely delicious, healthy, and at such reasonable prices!
    Aeon Mall Kusatsu
    7 min walk - 0.4 miles
  • Yabasekihan Island Park
    19 min walk - 1.0 mile
  • Otsu City Science Museum
    6 min drive - 1.6 miles
  • Otsu Kogan Nagisa Park
    6 min drive - 1.8 miles

Getting around

  • Seta Station
    3 min drive
  • Keihan Yamashina
    11 min drive
  • Kansai Intl. Airport (KIX)
    96 min drive

Restaurants

  • Starbucks
    12 min walk
  • Green leaf cafe イオンモール草津店
    11 min walk
  • マクドナルド イオンモール草津店
    10 min walk
  • 函館市場
    11 min walk
  • コメダ珈琲店
    9 min walk

About this property

Hotel Luna Otsu

Hotel near Lake Biwa
Hotel Luna Otsu provides free Japanese breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Luggage storage
Room features
All guestrooms at Hotel Luna Otsu include perks such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • Flat-screen TVs with streaming services and DVD players
  • Refrigerators, free tea bags/instant coffee, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 6:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • Streaming services

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only

Frequently asked questions

Is Hotel Luna Otsu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luna Otsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Luna Otsu?

Check-out is at 11:00 AM.

Where is Hotel Luna Otsu located?

Situated in Otsu, this hotel is within a 15-minute walk of Aeon Mall Kusatsu and Lake Biwa. Ishiyamadera Temple is 2.9 mi (4.6 km) away. Seta Station is 26 minutes by foot.

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Reviews

Hotel Luna Otsu Reviews

7.6

Good

7.2

Cleanliness

8.8

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

Reviews

8/10 Good

Wing Shan Bonita

Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Stayed 8 nights in Mar 2024

4/10 Poor

Audra

Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Stayed 8 nights in Mar 2024

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities, room comfort

Save yourself a headache

Severely outdated hotel. Most definitely NOT a family hotel as it is a "love hotel" and NOT safe for families. Entire room covered in yellow nicotine and the smell was horrendous.
Stayed 2 nights in Mar 2025

10/10 Excellent

KEY YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다음에 또 가고 싶어요.
Stayed 1 night in Aug 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho

Es la mejor habitación que me ha tocado en su categoría. Tiene todas las amenidades. La vista de mi habitación estaba muy bonita. Es curioso que uno tenga que solicitar a recepción que le abran la puerta de la habitación. Todo está en japonés, sería recomendable que hubiera instrucciones básicas en inglés, como el número de recepción y como encender las luces de la habitación.
Stayed 1 night in Oct 2024

8/10 Good

MASAAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。
Stayed 1 night in Aug 2024

10/10 Excellent

ふうき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬
Stayed 2 nights in Mar 2024

8/10 Good

FENGTUNG

Liked: Cleanliness, staff & service, amenities
英語較難溝通。
Stayed 1 night in Nov 2023

2/10 Terrible

KWOK YIU

Disliked: Cleanliness, property conditions & facilities, room comfort

不會入住！

给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住，連飲水都有味!永不入住!
Stayed 1 night in Nov 2023

10/10 Excellent

ともこ

Liked: Staff & service, amenities, property conditions & facilities
12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます
Stayed 1 night in Jun 2022

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空気清浄機までついていてコロナ対策がしっかりしていてとても良かった
Stayed 1 night in Mar 2021

10/10 Excellent

Noa

Stayed 3 nights in Oct 2025

10/10 Excellent

NAOYA

Stayed 1 night in Apr 2025

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Frederick

Stayed 3 nights in Apr 2024

4/10 Poor

セイジ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

たけお

Stayed 1 night in May 2023

4/10 Poor

Shunichi

Stayed 1 night in Nov 2021

6/10 Okay

HIRAI

Stayed 1 night in Feb 2021

8/10 Good

Hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020