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Biwako Ryokusuitei

3.5 star property
Tranquil baths and rejuvenating treatments await at this peaceful retreat near ancient Japanese temples, where serenity comes naturally

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Photo gallery for Biwako Ryokusuitei

Property amenity - Biwako Ryokusuitei (Otsu)
Property video
Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes - Biwako Ryokusuitei (Otsu)
Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes - Biwako Ryokusuitei (Otsu)
Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet - Biwako Ryokusuitei (Otsu)
Biwako Ryokusuitei, nestled between Shozuiji Temple and Ukimido, offers a genuine retreat. Enjoy the indoor public bath, deep-tissue massages, and facials. The Japanese garden provides contemplation, while the library and nearby coffee shop complete this serene escape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Manyo Japanese Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room With Open Air Bath

  • Sleeps 6

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Property grounds

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

Down comforters, in-room safe, desk, blackout drapes

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Partial lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Huuga Japanese Western Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

  • Lake view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Living area | 50-inch Smart TV with digital channels

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Ao No Syou Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4

View all photos for Koyu Premier Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite

  • Sleeps 4

View all photos for Koyu Elegant Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite

  • Sleeps 4

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4

About the neighborhood

Located in Ogoto, a neighborhood in Otsu, Biwako Ryokusuitei is in the suburbs and on a lake. Yasaka Shrine and Kyoto Imperial Palace are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street and Shijo Street. Saikyoji Temple and Ukimido are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Otsu travel guide
Map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Biwako Quasi-National Park
    Biwako Quasi-National Park
    3 min walk - 0.2 miles
  • Kiyomizu Temple
    Kiyomizu Temple
    29 min drive - 13.8 miles
  • Fushimi Inari Shrine
    Fushimi Inari Shrine
    30 min drive - 13.4 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    33 min drive - 15.2 miles
  • Ogoto Onsen
    1 min walk - 0.0 miles

Getting around

  • Ogotoonsen station
    18 min walk
  • Kansai Intl. Airport (KIX)
    125 min drive

Restaurants

  • スシロー 大津堅田店
    3 min drive
  • 中華そば 殿 雄琴店
    2 min drive
  • 麺屋 聖〜kiyo〜
    13 min walk
  • 麺屋昊鶏
    3 min drive
  • パリス 雄琴店
    4 min walk

About this property

Biwako Ryokusuitei

Ryokan near Saikyoji Temple
Located close to Ukimido and Shozuiji Temple, Biwako Ryokusuitei provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs or hot tub, and indulge in a facial, reflexology, or a deep-tissue massage. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks at this ryokan include:
  • Free self parking
  • A free area shuttle, hot springs on site, and a 24-hour front desk
  • Meeting rooms, smoke-free premises, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • 50-inch Smart TVs with digital channels
  • Children's slippers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 24-hour public bath
  • Deep-tissue massages
  • Facials
  • Hot springs open from midnight - 11:30 PM
  • Hot springs water temperature - 78 ºF
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (43 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from midnight to 11:30 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Frequently asked questions

Is Biwako Ryokusuitei pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Biwako Ryokusuitei?

Check-in start time: 3 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Biwako Ryokusuitei?

Check-out is at 10 AM.

Where is Biwako Ryokusuitei located?

Located in Ogoto, this spa ryokan is within 3 mi (5 km) of Saikyoji Temple, Ukimido, and Shozuiji Temple. Enryakuji Temple and Biwako Valley Ski Resort are also within 12 mi (20 km). Ogotoonsen station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Biwako Ryokusuitei Reviews

9.2

Wonderful

9.2

Cleanliness

7.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 368 out of 566 reviews
Rating 8 - Good. 138 out of 566 reviews
Rating 6 - Okay. 44 out of 566 reviews
Rating 4 - Poor. 10 out of 566 reviews
Rating 2 - Terrible. 6 out of 566 reviews

Reviews

Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole family loved the stay. Breakfast and kaiseki dinner were great! Onsen in our room was just amazing, I enjoyed every moment of it. Hotel staff was very helpful and rooms were clean and comfortable. Hotel itself is a bit off the beaten path and after stampede of tourists in Kyoto offers a calm refuge. If you can rent a car or afford taxi, you can visit all kinds of amazing places without any crowds.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the private onsen in the room was amazing and so relaxing. The dinner was delicious. Staff was helpful and friendly. Very peaceful experience.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was me and my friend’s first time at a ryokan and this one was amazing! It surpassed our expectations from the onsen, breakfast, amenities in the room, even the massage we booked last minute was great.
Main lobby lounge
Breakfast buffet
Foot bath area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and seasonal kaiseki dinner. They have complementary shuttles you can call using a cellphone available for guest from the Ogoto Onsen Station, and also scheduled rides back to the station. We had such a great time. Would definitely come back again to experience other seasonal courses.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome, excellent service and fabulous onset. Highly recommend the resort for a truly traditional Japanese experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Collin KY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs were nice n friendly, given us a little tour for the hotel. the meals were delicious, with omi beef shabu shabu at dinner.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Danah

Liked: Cleanliness, staff & service
We had the room with the open air bath which was great. The temperature could have been higher but it was plenty warm. The staff were helpful but ultimately gave us the wrong information for the restaurants on 2 of the 3 days. The shuttle service does not run from Ostu station and despite me telling them that’s where we will be, we ultimately found out that it’s the wrong station and ended up taking a taxi. The location is also not that great. If you were expecting something like Hakone, it’s a bit less secluded and very urban. The breakfast was good but lacked variety. Dinners were great and very filling.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Amy Ka Huen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice onsen experience! Descent dinner and breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very relaxing and dinner on both nights left us very full Nice walk outside tho small town Our main goal was to relax and have good food with family
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mollie

Liked: Cleanliness, property conditions & facilities
The staff was wonderful and very helpful. We appreciated the shuttle back and forth from Ogotoonsen Station. We had the most relaxing room with a beautiful view of Lake Biwa. We very much enjoyed the breakfast and happy hour.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

YueMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is super good. Food is amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and a very peaceful environment. The shabu shabu dinner was special and delicious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sherlock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size and clean room. Balcony have a view of the lake, we had the onsen on the balcony which was a plus. There is a small weather proof tv if you are soaking. The staff are excellent.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biwako Ryokusuitei was absolutely stunning in every way. The scenery was beautiful, the room in which I stayed was spacious, comfortable, and beautiful with a splendid view. And the staff was was incredibly kind and went out of their way to ensure our stay was as relaxing and enjoyable as possible. I cannot recommend this hotel enough. It was a perfect stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, great service and dinning option
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly relaxing stay with friendly and helpful staff. Would definitely come back to this hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dane

Liked: Staff & service, amenities, property conditions & facilities
Great hot springs and beautiful hotel. Limited local amenities but far made up for by the hotel itself and the all inclusive nature
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Excellent customer service!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay - a wonderful experience.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Osen and breakfast were great.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night with the family. 2 adults and 2 kids. The rooms were spacious and we stayed in the western room with private hot spring. Super clean and everything was available in the rooms, tea, kitchenette and basic toiletries. Also enjoyed the public bath with barrel sauna and cold plunge tub. We had the shabu shabu dinner which was very good with seasonal menu. Very authentic Japanese. All in all a great stay. Definitely check out their instagram to get directions to contact the shuttle if coming from the train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

STELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such an amazing experience at this resort from check in to everything in between. my family enjoyed the public bath & we also had a private bath in room overlooking biwa lake. nice relaxing experience in the middle of our trip to unwind. would definitely come here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and wonderful onsen. Incredible Japanese dinner and service.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and the staff cannot do enough for you, plus the breakfast buffet is delicious.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The shuttle was at the jR station waiting for the guests when we arrived. We loved our stay.
Stayed 1 night in Dec 2024