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Biwako Grand Hotel

Property class: 3.5

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Photo gallery for Biwako Grand Hotel

An infinity pool with a view of the sea, a covered seating area, and a stone deck. - Biwako Grand Hotel (Otsu)
Property video
A modern building with a landscaped garden, outdoor seating area, and illuminated interior. - Biwako Grand Hotel (Otsu)
A hot tub with a view of a cityscape and a body of water. - Biwako Grand Hotel (Otsu)
A dining table set with various dishes and teapots, overlooking a body of water through large windows. - Biwako Grand Hotel (Otsu)
Located close to Hiyoshi Taisha Shrine, Biwako Grand Hotel provides a free breakfast buffet, an indoor mineral hot spring (onsen), and a grocery/convenience store. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Japanese Style Room with Private Open-air Bath

A traditional Japanese-style room with tatami flooring, a low wooden table, and a television on the right.

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Room with Shared Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of a cityscape through large windows.

Japanese Style Room with Shared Bathroom

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a TV, and a view of a cityscape at dusk.

Japanese Style Room with Bathroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

About the neighborhood

Ogoto, a neighborhood in Otsu, is home to Biwako Grand Hotel. Travelers who have shopping on the agenda can visit Nishiki Market and Kawaramachi Street, while those looking for another kind of activity may want to check out Biwako Valley Ski Resort. Lake Biwa and Hiyoshi Taisha Shrine are two other places to visit that come recommended. Visit our Otsu travel guide
Map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • A cityscape with a waterfront and a large fireworks display.
    Lake Biwa
    1 min walk - 0.1 miles
  • A night scene with cherry blossoms and a traditional building.
    Biwako Quasi-National Park
    1 min walk - 0.1 miles
  • A traditional Japanese temple complex with autumn foliage, a prominent pagoda, and wooden walkways.
    Kiyomizu Temple
    30 min drive - 14.4 miles
  • A bustling indoor market with various shops and stalls.
    Nishiki Market
    36 min drive - 16.2 miles
  • Ogoto Onsen
    1 min walk - 0.0 miles

Getting around

  • Ogotoonsen station
    17 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • 麺屋スリル
    4 min drive
  • 麺屋昊鶏
    3 min drive
  • Argo アルゴー
    4 min drive
  • 魚屋 いせやん
    4 min drive
  • ドッグカフェ 戌 -Dog Cafe Inu-
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Biwako Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Biwako Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Biwako Grand Hotel?

Check-out is at 10 AM.

Where is Biwako Grand Hotel located?

Located in Ogoto, this ryokan is steps from Lake Biwa and 2.8 mi (4.5 km) from Hiyoshi Taisha Shrine. Biwako Valley Ski Resort and Kawaramachi Street are also within 16 mi (25 km). Ogotoonsen station is 17 minutes by foot.

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Reviews

Biwako Grand Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 58 out of 101 reviews
Rating 8 - Good. 29 out of 101 reviews
Rating 6 - Okay. 7 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay, food was outstanding! Rooms were magnificent. Will return!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by my stay here, the room and staff were both wonderful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very good. The hot spring is so enjoyable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The staff were so kind. I lost my glasses off of the balcony and the next day staff searched to find them for me! The onsen on the balcony was so wonderful! A very spacious room with nice amenities. Great view of lake Biwa. Would highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location for a secluded stay to clear your head. I recommend taking in the lake view from the onsen to catch a sunset or sunrise. Peaceful place. Thanks again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need an upgrade and better internet connection . Staff were nice and helpful ,9/10 for the services provided.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
This was a nice little hotel. We were the only non-Asians and I think non-Japanese there. It is a Japanese style hotel. So you’re sleeping on futons on the floor. And the room is to Tommy mats. We had a room with our own outdoor bath, which is nice. The place was clean. The staff were very attentive. The service was excellent. They had a buffet breakfast the first couple days which was OK. Mainly Japanese food. But it was good. Not great. We had a set Japanese breakfast our last two days which was interesting. Very different for Western but very tasty. Great service. Really nice presentation.The onsen was outstanding. They have two one is open 24 hours per day. The other is from 3 PM until 11:30 PM. They provide Japanese robes in your room. Of course the folks use these to walk on down to the onsen and we saw a variety of guests eating breakfast in their robes..They have a nice shop in the hotel for drinks and snacks and gifts. Because it was so empty they did not have a lot of services open. There was no bar or restaurant available. We did have a car so we drove into town to eat and shop. Overall was a very nice place. I liked it. It is a little bit old and dated, but for the true Japanese experience, I think it was great. I would stay there again.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Osen, clean, good environment
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, nice accommodations, clean room, great views, wonderful buffet, and an overall memorable experience. Thank you.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスはとてもよく気持ちよく利用させてもらいました。 温泉も大浴場が2ヶ所あり24時間入れるので夜2回、朝1回入らせてもらいました。 朝食のハイキングもメニューが豊富で美味しかったです♪ ただ部屋のトイレはかなり狭かったので大きな人は使いにくいと思います。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
お風呂4ヶ所24時間利用出来たのが良かった。女性風呂はアメニティもあり、こだわりが無い方は手ぶらでok。連休だったので利用者も多かったが温泉も食事も送迎バスも混乱なく快適でした。食事も美味しく頂きました。
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
スタッフの対応も、すごく良くホテルは年数経ってるかんじですが清潔感はありました。 　少し私達の60代が行くんでしたら、部屋に ソファーがワンセットでもあれば、ありがたかったです。 　全部畳だったので、動くたびに立たないとだめなのが大変でした💦
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
大浴場に時計があると良い。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場は、男女２個づつあり二十四時間使用可能でとっても良かったです。 夕食は少しづつ温かいうちに給仕してくれ、朝食はバイキングで種類もいっぱいありとても美味しかったです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがフレンドリーで良い
Stayed 1 night in Jun 2026