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Biwako Grand Hotel

3.5 star property
Travelers soak in the rejuvenating indoor mineral hot spring at this lakeside retreat, where stress melts away with each therapeutic massage

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Hot springs - Biwako Grand Hotel (Otsu)
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Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets - Biwako Grand Hotel (Otsu)
Japanese Style Room with Private Open-air Bath | View from room - Biwako Grand Hotel (Otsu)
Courtyard - Biwako Grand Hotel (Otsu)
Biwako Grand Hotel overlooks Lake Biwa, offering peaceful views and wellness amenities. Guests unwind in the mineral-rich indoor hot spring, book therapeutic massages to ease travel fatigue, and enjoy practical touches like complimentary in-room WiFi and luggage storage service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

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Japanese Style Room with Shared Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Shared Bathroom

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

About the neighborhood

Ogoto, a neighborhood in Otsu, is home to Biwako Grand Hotel. Travelers who have shopping on the agenda can visit Nishiki Market and Kawaramachi Street, while those looking for another kind of activity may want to check out Biwako Valley Ski Resort. Lake Biwa and Hiyoshi Taisha Shrine are two other places to visit that come recommended. Visit our Otsu travel guide
Map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Ishiyamadera Temple featuring heritage elements and signage
    Biwako Quasi-National Park
    1 min walk - 0.1 miles
  • Kiyomizu Temple which includes a temple or place of worship and religious aspects
    Kiyomizu Temple
    29 min drive - 14.0 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    32 min drive - 15.2 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    34 min drive - 15.6 miles
  • Ogoto Onsen
    1 min walk - 0.0 miles

Getting around

  • Ogotoonsen station
    17 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • スシロー 大津堅田店
    2 min drive
  • 麺屋 聖〜kiyo〜
    12 min walk
  • 中華そば 殿 雄琴店
    19 min walk
  • 麺屋昊鶏
    3 min drive
  • what's the life style
    4 min drive

About this property

Biwako Grand Hotel

Ryokan near Lake Biwa
Located close to Hiyoshi Taisha Shrine, Biwako Grand Hotel provides a free breakfast buffet, an indoor mineral hot spring (onsen), and a grocery/convenience store. Treat yourself to a massage or other spa services. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Free train station pick-up, bike rentals, and hot springs on site
  • A gift shop, a bicycle shuttle, and a 24-hour front desk
Room features
All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Showers and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Frequently asked questions

Is Biwako Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Biwako Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Biwako Grand Hotel?

Check-out is at 10 AM.

Where is Biwako Grand Hotel located?

Located in Ogoto, this ryokan is 1 mi (1.6 km) from Lake Biwa and 2.8 mi (4.5 km) from Hiyoshi Taisha Shrine. Biwako Valley Ski Resort and Kawaramachi Street are also within 16 mi (25 km). Ogotoonsen station is 17 minutes by foot.

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Reviews

Biwako Grand Hotel Reviews

8.6

Excellent

8.4

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 35 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

Verified

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kin Kwan Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Yee fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

SAYURI

Liked: Cleanliness, staff & service
ちょっとトイレが狭かったかな😅 コスパも良いし良いホテルです😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

マチ

Liked: Cleanliness, amenities, property conditions & facilities
本当に良かった！
Stayed 1 night in Feb 2026
Verified

4/10 Poor

和子

Disliked: Cleanliness, amenities, property conditions & facilities
客室は畳を歩くと靴下が真っ黒。スタッフ不足なのか凄く簡素化されて おもてなし感は全く無しです。大浴場も髪の毛だらけ、定期的に清掃する感じなく、本当に残念。部屋も琵琶湖が全く見えず屋根だけ❗もう二度とこのサイトは利用しない。いく価値無しの旅でした。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yin Ling

Liked: Cleanliness, amenities, property conditions & facilities
客房整齊清潔,服務態度良好
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

あきこ

Liked: Cleanliness, amenities, property conditions & facilities
客室は広くて綺麗でした。スタッフの皆さんも気さくで礼儀正しく、感じが良かったです。外国人の方々が笑顔で明るく優しく接客してくださったのが印象的でした。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chi Hung

Liked: Cleanliness, staff & service, amenities
很好，有私人風呂，有車位。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
Hôtel de standing plutôt élevé. Accueil et accompagnement jusqu'à la chambre. Chambre spacieuse à la japonaise et bien aménagée. Onsen sur la terrasse en plein air et futon préparé pour vivre une expérience 100% japonaise. Petit déjeuner buffet japonais et occidental de qualité. Très calme et très agréable, j'y ai passé un très bon moment pour se détendre, à seulement une petite demi-heure de Kyoto.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WAI LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的和式大型酒店，房間整潔、塌塌米很舒服，酒店就在琵琶湖邊景色不錯，這季節琵琶湖大蚊很多完全不能開窗，不過冬天也沒所謂了。露天浴場有兩個，一個湖景，一個庭園景看個人喜好選擇，不過男性湖景浴場在地下，外面是內部車輛通道，有時會有車駛過，能不能接受就看個人了
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

yukifumi

Liked: Cleanliness
フロントスタッフ対応、心温まりました。　　　　　　　　　　　　　　　　　　　 部屋の清掃行き届いており次回も利用したいです。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

まさひろ

Disliked: Cleanliness
窓の障子を開けると、外窓との間に建物の構造体である鉄骨がありました。　 とてもびっくりしました。 外の景色なんて見れません。 この部屋に当日変更になりました。 理由は分かりませんが。
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

勝裕

Disliked: Staff & service, amenities, property conditions & facilities
チェックインの連絡をしたら部屋は取ってないと言われたり、子供も指定してるのに浴衣すらない。 VIPで予約して駐車場も伝えられたホテル前でははなく1番遠い駐車場。 荷物を取りに行く際に出入り口は閉まってると伝えられ雨の中を遠回りした歩いてたら、他のスタッフには開いてると言われ戻るはめに。 マッサージを頼んでも予約すれば時間をずらされた上にタバコ臭のキツい方が来られました。 支払いが現金なのもサービス後に言われATMへ行く始末。 何度も謝られるだけで、どんどん最悪な展開になっていきましたがVIP宿泊費の会計だけはしっかりと払わせて頂きました。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

健二

駐車場からフロントまでが遠い、風呂場からの眺めは良かった。朝食会場の配膳の片付けは良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit. Das Frühstück war eher japanisch ausgerichtet und sehr lecker. Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen. Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

SUGIMOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
善い想い出になりました
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Kiyohiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

建物の劣化

部屋全体は良好だが部屋前の引戸が建付けの劣化か閉めたら最後大人の力でもなかなか開けられない。 子供ではほぼ不可能。 トイレ側の床も劣化か沈みひどいきしみ音がする。 夜トイレに行くには家族全員を起こしてしまう。
Stayed 1 night in Sep 2025
Verified

8/10 Good

くにあつ

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいです。ありがとうございます
Stayed 1 night in Sep 2025
Verified

4/10 Poor

シンゴ

Disliked: Cleanliness, staff & service
Wi-Fiが繋がりにくい 部屋の金庫の戸締りがしづらい
Stayed 1 night in Sep 2025
Verified

8/10 Good

ツネオ

Liked: Staff & service
浴場を入るのに館内の移動が少し遠い。
Stayed 1 night in Aug 2025
Verified

8/10 Good

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。
近江神宮に寄りました。
Stayed 1 night in Aug 2025