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Biwako Grand Hotel

3.5 star property
Travelers soak in the rejuvenating indoor mineral hot spring at this lakeside retreat, where stress melts away with each therapeutic massage

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Hot springs - Biwako Grand Hotel (Otsu)
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Restaurant - Biwako Grand Hotel (Otsu)
Japanese Style Room with Private Open-air Bath | Bathroom | Shower, free toiletries, slippers, towels - Biwako Grand Hotel (Otsu)
Courtyard - Biwako Grand Hotel (Otsu)
Biwako Grand Hotel overlooks Lake Biwa, offering peaceful views and wellness amenities. Guests unwind in the mineral-rich indoor hot spring, book therapeutic massages to ease travel fatigue, and enjoy practical touches like complimentary in-room WiFi and luggage storage service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Shared Bathroom

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Bathroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

About the neighborhood

Ogoto, a neighborhood in Otsu, is home to Biwako Grand Hotel. Travelers who have shopping on the agenda can visit Nishiki Market and Kawaramachi Street, while those looking for another kind of activity may want to check out Biwako Valley Ski Resort. Lake Biwa and Hiyoshi Taisha Shrine are two other places to visit that come recommended. Visit our Otsu travel guide
Map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Biwako Quasi-National Park
    Biwako Quasi-National Park
    1 min walk - 0.1 miles
  • Kiyomizu Temple
    Kiyomizu Temple
    30 min drive - 14.4 miles
  • 京都市四条河原町交差点の夜の景観。
    Kawaramachi Street
    34 min drive - 15.8 miles
  • Kyoto_NishikiMarket_6258971_08
    Nishiki Market
    36 min drive - 16.2 miles
  • Ogoto Onsen
    1 min walk - 0.0 miles

Getting around

  • Ogotoonsen station
    17 min walk
  • Itami Airport (ITM)
    63 min drive

Restaurants

  • スシロー 大津堅田店
    2 min drive
  • 中華そば 殿 雄琴店
    19 min walk
  • 麺屋 聖〜kiyo〜
    12 min walk
  • 麺屋昊鶏
    3 min drive
  • 麺屋スリル
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Biwako Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Biwako Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Biwako Grand Hotel?

Check-out is at 10 AM.

Where is Biwako Grand Hotel located?

Located in Ogoto, this ryokan is 1 mi (1.6 km) from Lake Biwa and 2.8 mi (4.5 km) from Hiyoshi Taisha Shrine. Biwako Valley Ski Resort and Kawaramachi Street are also within 16 mi (25 km). Ogotoonsen station is 17 minutes by foot.

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Reviews

Biwako Grand Hotel Reviews

9.0

Wonderful

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 58 out of 92 reviews
Rating 8 - Good. 23 out of 92 reviews
Rating 6 - Okay. 4 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

Reviews

Verified

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay, food was outstanding! Rooms were magnificent. Will return!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

ivan axier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by my stay here, the room and staff were both wonderful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The staff were so kind. I lost my glasses off of the balcony and the next day staff searched to find them for me! The onsen on the balcony was so wonderful! A very spacious room with nice amenities. Great view of lake Biwa. Would highly recommend!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location for a secluded stay to clear your head. I recommend taking in the lake view from the onsen to catch a sunset or sunrise. Peaceful place. Thanks again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aiea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need an upgrade and better internet connection . Staff were nice and helpful ,9/10 for the services provided.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kin Kwan Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service
This was a nice little hotel. We were the only non-Asians and I think non-Japanese there. It is a Japanese style hotel. So you’re sleeping on futons on the floor. And the room is to Tommy mats. We had a room with our own outdoor bath, which is nice. The place was clean. The staff were very attentive. The service was excellent. They had a buffet breakfast the first couple days which was OK. Mainly Japanese food. But it was good. Not great. We had a set Japanese breakfast our last two days which was interesting. Very different for Western but very tasty. Great service. Really nice presentation.The onsen was outstanding. They have two one is open 24 hours per day. The other is from 3 PM until 11:30 PM. They provide Japanese robes in your room. Of course the folks use these to walk on down to the onsen and we saw a variety of guests eating breakfast in their robes..They have a nice shop in the hotel for drinks and snacks and gifts. Because it was so empty they did not have a lot of services open. There was no bar or restaurant available. We did have a car so we drove into town to eat and shop. Overall was a very nice place. I liked it. It is a little bit old and dated, but for the true Japanese experience, I think it was great. I would stay there again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andre

Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yee fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025
Verified

8/10 Good

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities
温泉大浴場の場所が部屋から遠すぎると思いました。スタッフは車の誘導から荷物運びまでとても丁寧に対応していただきました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

まさみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
父の米寿祝いで京近江を利用させてもらいました。事前に高齢者が同行すること、琵琶湖の見える部屋にして欲しいことをリクエストベースでお願いしておきました。到着すると玄関から一番近い駐車場を用意して下さり、琵琶湖を一望できるお部屋にして頂きました。おかげで当日の花火もとてもキレイに見ることができて、最高のお祝いになりました。 気遣いありがとうございました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

有紀

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が最高でした
Stayed 1 night in May 2026
Verified

10/10 Excellent

ヒロアキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事は会席でした。 夕食、朝食とも、おいしい頂きました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

CHINATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
情緒があってとても落ち着きました
Stayed 1 night in Mar 2026
Verified

8/10 Good

コウジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yozo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても丁寧なスタッフとおいしい料理、最高の露天風呂でした！
Stayed 1 night in Apr 2026
Verified

4/10 Poor

ERIKO

Disliked: Staff & service, property conditions & facilities
食事がないプランしかなくて困った。仕方がないのであれば、コンビニで買って行って、部屋で食べました。あんなにガラガラなのになぜ食事の用意ができないのだろう。送迎も待ち合わせ場所の詳細連絡がなく、違う場所で待ち続けるハプニングがありました。やる気あるのかしら···？
Stayed 1 night in Apr 2026
Verified

8/10 Good

ヨウコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

順司

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応も良く24時間入れる温泉は魅力的だった。朝食のバイキングも種類が豊富でまた行きたいと思う。
Stayed 1 night in Mar 2026