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Lion Quays Hotel & Spa

4.0 star property
Riverside tranquility meets European cuisine at this peaceful retreat where guests can relax by the water while savoring modern flavors

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Photo gallery for Lion Quays Hotel & Spa

An indoor swimming pool with a clear lane divider, surrounded by columns and seating areas. - Lion Quays Hotel & Spa (Oswestry)
A garden with a circular fountain, surrounded by a stone wall and a wooden pergola with string lights. - Lion Quays Hotel & Spa (Oswestry)
A landscaped garden with a fountain, trees, and string lights. - Lion Quays Hotel & Spa (Oswestry)
A wedding venue with white floral decorations, a central aisle, and rows of white chairs. - Lion Quays Hotel & Spa (Oswestry)
A riverside hotel with brick buildings, a canal, and a grassy area with a signboard. - Lion Quays Hotel & Spa (Oswestry)
Lion Quays Hotel & Spa sits by a peaceful river. Guests can enjoy hydrotherapy treatments, Modern European dishes at two restaurants, and in-room WiFi. The property features an indoor pool and three outdoor tennis courts.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a bed, two armchairs, a desk with a chair, a lamp, and a view of a garden through a large window.

Standard Double Room

8.4 out of 10
Very good
(36 reviews)
  • Resort view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a sitting area with a chair, a desk with a lamp, and a view of the garden through a glass door.

Standard Twin Room

7.8 out of 10
Good
(6 reviews)
  • Resort view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room, Canal View

A hotel room with a bed, desk, chair, TV, lamps, and a window with curtains.

Executive Double Room, Canal View

8.0 out of 10
Very good
(12 reviews)
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room, Canal View

A hotel room with a bed, desk, chair, TV, and bedside lamps.

Executive Double Room, Canal View

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the outdoors.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Oswestry, Lion Quays Hotel & Spa is in a rural area and on the waterfront. The Willow Art Gallery and British Ironwork Centre are cultural highlights, and some of the area's activities can be experienced at Lion Quays Spa and Chirk Marina. Looking to enjoy an event or a game while in town? See what's happening at Park Hall Stadium or North Wales Regional Tennis Centre. Visit our Oswestry travel guide
Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • A river with a bridge in the background.
    Pontcysyllte Aquaduct
    15 min walk - 0.8 miles
  • A historic stone tower with a pointed roof, a brick building with arched windows, and a street with a pedestrian crossing.
    Chester City Walls
    37 min drive - 27.1 miles
  • A cable car system with a tiger-striped design, suspended on a green metal structure, surrounded by lush greenery and trees.
    Chester Zoo
    43 min drive - 30.7 miles
  • Lion Quays Spa
    3 min walk - 0.2 miles
  • Llangollen Bridge
    14 min drive - 10.4 miles

Getting around

  • Gobowen Station
    6 min drive
  • Manchester Airport (MAN)
    69 min drive

Restaurants

  • McDonald's
    5 min drive
  • Oswestry Truckstop
    15 min walk
  • Whittington Castle
    6 min drive
  • The Bailey Head
    6 min drive
  • The Courtyard Tea Rooms

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cafe Ash
  • The Waterside

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 28 2026 to July 29 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is steps from Lion Quays Spa, and within 3 mi (5 km) of Pontcysyllte Aquaduct and Chirk Leisure Centre. Chirk Community Hospital is 3 mi (4.8 km) away. Gobowen Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1004 reviews
Rating 8 - Good. 290 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

Reviews

Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Ample parking. Excellent breakfast and great service in bar and restaurant
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
We stayed in a twin room .beds comfortable but room very narrow. No mirror to do hair.toilet roll holder broken. Friendly staff in restaurant, lovely food. Not much disabled parking which made things difficult. Lovely treatments in spa.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay, clean room, lovely staff very attentive left us some muffins and a happy anniversary message in our room! yummy breakfast, spa was so nice, lovely pool and gym, massages were so relaxing too!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay. The spa was definitely the highlight — great facilities and a really calming atmosphere. Food was good, and staff were friendly. I’d happily visit again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, amazing spa. Food in the waterside was lovely, breakfast was also great with alot of variety. Would definitely book again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok room facilities very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice breakfast, plenty of car parking. Evening restaurant food is ok, not great. Swimming pool facilities were great. Overall plesent stay and would book again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, comfortable room and good breakfast; ample car parking.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. We enjoyed the facilities at the spa. The food was wonderful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, amenities
Spotless room, excellent staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late evening but received a very friendly welcome from the guys on reception. Room clean & comfortable with excellent shower, all nicely decorated.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service
Hotel has a lot of potential. Just needs a bit of money spending on it to update rundown and outdated areas. Staff friendly enough and nice breakfast.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept room Excellent staff. Amenities very good Excellent position next to the canal. Restaurant food was good Breakfast was a bit disappointing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable experience, lovely setting and really helpful staff. The only issue was with the air conditioning not working during this heatwave. Would be good to be fixed to avoid this. Great experience however and really good facilities
Stayed 1 night in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff very curtious and the food in the restaurant was delicious. Breakfast had a wide selection of hot and continental choices along with pastries. Would stay again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit here . Love everything about it, not overcrowded ,clean and tidy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
Clean room easy checkin and breakfast service with good access to swimming pool and gym
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Gwennan haf

Liked: Cleanliness, staff & service, amenities
Staff and and amenenities we’re excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, the room was spotless and spacious! It was a lovely night away and the spa facilities were very good with polite, professional staff to help at all times! Definitely recommend!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay and the staff were friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Room was very clean, comfy bed. Staff were friendly. The access to the spa facilities was great, the swimming pool was a decent length and good temperature. We enjoyed both our dinner and breakfast in the onsite restaurant.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Marcus

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and staff friendly.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing break. Good spa facilities, and great food.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Great location. Good meal in the restaurant & good breakfast. Hotel is looking tired and ready for a refurb. Bar area a little small and furniture very worn. Room clean but bathroom a little small. We did enjoy our stay as great value for money.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly and the pool / gym area is fantastic.
Stayed 2 nights in Dec 2025