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Lion Quays Hotel & Spa

4.0 star property
Riverside tranquility meets European cuisine at this peaceful retreat where guests can relax by the water while savoring modern flavors

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Photo gallery for Lion Quays Hotel & Spa

Exterior - Lion Quays Hotel & Spa (Oswestry)
Indoor pool - Lion Quays Hotel & Spa (Oswestry)
Exterior - Lion Quays Hotel & Spa (Oswestry)
Garden - Lion Quays Hotel & Spa (Oswestry)
Indoor wedding - Lion Quays Hotel & Spa (Oswestry)
Lion Quays Hotel & Spa sits by a peaceful river. Guests can enjoy hydrotherapy treatments, Modern European dishes at two restaurants, and in-room WiFi. The property features an indoor pool and three outdoor tennis courts.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(28 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.0 out of 10
Very good
(11 reviews)
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View | In-room safe, individually decorated, desk, iron/ironing board

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

  • Garden view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room

In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room

  • Water view
  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the neighborhood

Located in Oswestry, Lion Quays Hotel & Spa is in a rural area and on the waterfront. The Willow Art Gallery and British Ironwork Centre are cultural highlights, and some of the area's activities can be experienced at Lion Quays Spa and Chirk Marina. Looking to enjoy an event or a game while in town? See what's happening at Park Hall Stadium or North Wales Regional Tennis Centre. Visit our Oswestry travel guide
Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • E+
    Pontcysyllte Aquaduct
    15 min walk - 0.8 miles
  • Chester Racecourse which includes a sporting event as well as a large group of people
    Chester Racecourse
    30 min drive - 25.9 miles
  • Chester Zoo featuring zoo animals and railway items
    Chester Zoo
    36 min drive - 32.7 miles
  • The Dam at Lake Vyrnwy.
    Lake Vyrnwy
    44 min drive - 34.2 miles
  • Lion Quays Spa
    3 min walk - 0.2 miles

Getting around

  • Gobowen Station
    6 min drive
  • Manchester Airport (MAN)
    69 min drive

Restaurants

  • Oswestry Truckstop
    15 min walk
  • McDonald's
    5 min drive
  • White Lion
    6 min drive
  • Denbighs Restaurant
    4 min drive
  • The Poachers
    2 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe, and a garden at Lion Quays Hotel & Spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body wrap, a deep-tissue massage, or reflexology. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and express check-out
  • A front-desk safe, meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 34-inch TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cafe Ash
  • The Waterside

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is steps from Lion Quays Spa, and within 3 mi (5 km) of Pontcysyllte Aquaduct and Chirk Leisure Centre. Chirk Community Hospital is 3 mi (4.8 km) away. Gobowen Station is 29 minutes by foot.

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Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff very curtious and the food in the restaurant was delicious. Breakfast had a wide selection of hot and continental choices along with pastries. Would stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, comfortable room and good breakfast; ample car parking.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay and the staff were friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing break. Good spa facilities, and great food.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marcus

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and staff friendly.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tarlochan

Liked: Cleanliness, amenities
Clean, quiet. Decent breakfast.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for work. 1st night, the room was clean but quite basic. I got woken up at 12.15 am by a group of drunken men who didn’t stop with their noise until 5 am. I told reception the next day and they moved me to a much better and quieter room the next day. Food was excellent in the restaurant. I didn’t try the spa. Staff very welcoming.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly and the pool / gym area is fantastic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed 3 times before. We stayed again because we were so impressed with the dtaff and the service
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and excellent breakfast buffet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room overlooking the canal. Staff are great, courteous, & polite. Great selection for breakfast A very calm and tranquil setting
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, good vegan options and lovely pool!
Stayed 1 night in Oct 2025
Verified

8/10 Good

GEORGINA

Liked: Cleanliness, staff & service, amenities
Yes everything was great I have stayed before so know what to expect . Nice room small shower room this time .. nice views happy with our stay .. lovely breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A very good hotel , Mattresses could do with update Excellent service from ALL staff , very very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Staff were really friendly across the hotel and spa, food was lovely and reasonably priced. Spa facilities were great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast & nice location
Stayed 1 night in Sep 2025
Verified

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great room, lovely restaurant and leisure facilities. Would definitely stay again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable bed x great service in restaurant x plenty of choice for breakfast
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Staff was great. Breakfast was great and freash only doenside was long wait for the toaster.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness, amenities
Clean room, lovely staff, spa was very busy but peak time, evening meal in Waterside restaurant was lovely and service excellent. Only reason I marked down on the stars was we couldn’t get 4g or WiFi and the water was off at the spa for 90 mins so couldn’t shower there. I had a treatment whilst I stayed excellent and would definitely book that again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of food in restaurant was very good, friendly place, spa facilities excellent. Hotel, restaurant and bar and spa are all in seperate buildings which are a short walk to and from.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, spa was great
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with very friendly staff. Excellent facilities. The only sight negative, sure to the amount of rooms, there is a fair bit off internal nose.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice layout. Good food.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful & facilities just needs updating but were great ,breakfast was very good, I would stay there again .
Stayed 1 night in Oct 2025