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Mercure Ostrava Center Hotel

4.0 star property
Hotel in Ostrava with a 24-hour health club and a sauna

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Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Bar (on property)
Privilege, Suite, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Privilege, Superior Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Ceskobratrska 18-1742, Ostrava, 702 00

What's nearby

  • Silesian-Ostrava Castle - 18 min walk - 1.0 mile
  • Lower Vitkovice - 3 min drive - 1.5 miles
  • Ostrava Zoo - 3 min drive - 1.6 miles
  • Ostravar Arena - 7 min drive - 3.7 miles
  • Technical University Ostrava - 13 min drive - 8.0 miles

Getting around

  • Ostrava (XJV-Ostrava Central Train Station) - 3 min drive
  • Ostrava (OSR-Leos Janacek) - 24 min drive

Restaurants

  • ‪Čerstvý Boby - ‬3 min walk
  • ‪Coffeeshop U Cerneho stromu - ‬5 min walk
  • ‪PetPunk - ‬4 min walk
  • ‪Stodolni - ‬4 min walk
  • ‪V Zahradní - ‬3 min walk

About this property

Mercure Ostrava Center Hotel

Upscale hotel located in Ostrava City Centre
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Mercure Ostrava Center Hotel. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Janak Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Meeting rooms, tour/ticket assistance, and a porter/bellhop
Room features
All 139 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Janak Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children 18 years old and younger are not permitted at this property
Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Is Mercure Ostrava Center Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CZK 500 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Ostrava Center Hotel?

Self parking is available for CZK 380 per night. Limited spots are available.

What time is check-in at Mercure Ostrava Center Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Ostrava Center Hotel?

Check-out is at noon.

Does Mercure Ostrava Center Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 900 per vehicle applies.

Where is Mercure Ostrava Center Hotel located?

Located in Ostrava City Centre, this hotel is steps from Michal Colliery, Milos Sykora Memorial, and Ostrava Museum. New City Hall Viewing Tower and Casino Ostrava are also within 10 minutes. Ostrava (XJV-Ostrava Central Train Station) is 29 minutes by foot and Ostrava Central Station is 29 minutes.

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Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 284 reviews
Rating 8 - Good. 96 out of 284 reviews
Rating 6 - Okay. 14 out of 284 reviews
Rating 4 - Poor. 6 out of 284 reviews
Rating 2 - Terrible. 3 out of 284 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Clean rooms, quiet, bus stops right outside the hotel and very friendly staff.
Stayed 1 night in Mar 2024

10/10

Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024

10/10

great location high quality experience
Stayed 3 nights in May 2024

10/10

It’s a nice and convenient hotel
Stayed 1 night in Apr 2024

8/10

Gutes Business-Hotel
Stayed 1 night in Jun 2024

8/10

Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Stayed 1 night in Mar 2025

10/10

Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Stayed 2 nights in Jun 2022

10/10

Convenient stay. Simple but comfortable. Clean. Amazing staff!
Stayed 1 night in Sep 2023

8/10

Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024

10/10

Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Stayed 1 night in Oct 2023

8/10

Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Stayed 1 night in Oct 2022

8/10

Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Stayed 1 night in Jan 2023

6/10

Room was standard but the bed and pillows were not comfortable.
Stayed 2 nights in Nov 2023

8/10

Property condition and facilities requires improvement.
Stayed 4 nights in Dec 2023

8/10

Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Stayed 2 nights in Oct 2022

10/10

This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout. It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Stayed 7 nights in Nov 2022

6/10

가성비가 그렇게 좋치는 않아요
Stayed 1 night in Mar 2025

8/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

8/10

Stayed 2 nights in Feb 2025

10/10

Stayed 6 nights in Feb 2025

8/10

Stayed 2 nights in Jan 2025

10/10

Stayed 3 nights in Dec 2024

10/10

Gut
Stayed 1 night in Dec 2024