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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

Choose dates to view prices

Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds
Free daily buffet breakfast
Bicycling
TV
Lobby lounge
Travelers love Hotel Emma's warm hospitality, starting with a delicious breakfast buffet. Enjoy free WiFi in all rooms, complimentary bike rentals for exploring, and a tranquil terrace perfect for unwinding after a day of adventure.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

View from room

Family Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Sofa bed - twin
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.3 miles
  • Badhusparken - 4 min walk - 0.3 miles
  • Östersunds Hospital - 6 min walk - 0.4 miles
  • Jamtli - 16 min walk - 0.9 miles
  • Ostersund Ski Stadium - 4 min drive - 1.5 miles

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪oense - ‬1 min walk
  • ‪Hos Andreas - ‬2 min walk
  • ‪Tre Rum - ‬2 min walk
  • ‪Shanghai Wok - ‬1 min walk
  • ‪Bistro Zižkov - ‬1 min walk

About this property

Hotel Emma

Property highlights
You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike rentals, access to a nearby health club, and luggage storage
  • A front-desk safe, coffee/tea in the lobby, and concierge services
  • Newspapers in the lobby, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Emma feature comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Refrigerators, electric kettles, and heating

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9.2 out of 10, Wonderful, 1,096 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 135 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day
Cribs (infant beds) are available for SEK 75 per night

Property payment types

Important information

Optional extras

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Is Hotel Emma pet-friendly?

Yes, dogs are allowed at this property. There's a fee of SEK 135 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Emma?

This hotel doesn't offer parking.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emma?

Check-out is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is within a 5-minute walk of Stadsmuseum, Ostersund Town Hall, and Badhusparken. Mid Sweden University and Östersunds Hospital are also within 10 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

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Reviews

Hotel Emma Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 460 out of 757 reviews
Rating 8 - Good. 241 out of 757 reviews
Rating 6 - Okay. 43 out of 757 reviews
Rating 4 - Poor. 11 out of 757 reviews
Rating 2 - Terrible. 2 out of 757 reviews

Reviews

10/10 Excellent

Karl-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, bra personal, läge mitt i staden.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025

10/10 Excellent

Karl-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint, trevligt, personligt hotell.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nettes kleineres Hotel mitten in der Stadt (Fussgängerzone) dadurch kein Autolärm, alles leicht zu erreichen Bahnhof nur den Berg hoch oder runter, gutes Frühstück mit vielen selbstgemachten Produkten
Stayed 2 nights in Jul 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War wieder perfekt für uns, Danke
Stayed 1 night in May 2025

8/10 Good

Ingbritt

Liked: Cleanliness, staff & service, room comfort
Trivsamt boende
Stayed 1 night in May 2025

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivsamt, välkomnande
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt bemötande, allt vi behövde fanns tillgängligt. Kan rekommendera detta trivsamma äldre hotell som ligger central på gågata.
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var helt ok, rummet rent. Bra läge, frukosten var bra,
Stayed 1 night in Mar 2025

8/10 Good

Timmi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Trevlig personal, sköna sängar. Rent på rummet. Men orenoverat, slitet på sina håll. Bra läge
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Check in easy. Frühstück fantastisch. Personal sehr freundlich und kompetent. Alle Wünsche wurden berücksichtigt. Jederzeit gerne wieder. Ich kann Emma uneingeschränkt weiter empfehlen.
Stayed 2 nights in Jun 2025

6/10 Okay

Olof

Liked: Staff & service, room comfort
Mkt god service med ett extra plus för rabatter på närliggande butiker och restauranger.
Stayed 1 night in Mar 2025

6/10 Okay

Vanja

Liked: Cleanliness, staff & service, room comfort
Rent och snyggt
Stayed 1 night in Jun 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Frukosten är hotellets hjärta, den är helt suverän med närproducerade produkter. Väldigt tillmötesgående och vänlig personal ett stort plus också.
Stayed 3 nights in Jan 2025

8/10 Good

Christina

Liked: Cleanliness, room comfort

Trevlig hotell

Trevligt hotell i centralt och bra läge. Trevlig personal och mycket bra frukost.
Stayed 1 night in Aug 2024

8/10 Good

Liselotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig service och väldigt god frukost. Min enda anmärkning är att det inte är så bra mörkläggning på rummet, vilket inte är så bra i kombination med ljusa kvällar och mornar i juni.
Stayed 1 night in Jun 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk frukost, trevlig personal
Stayed 1 night in Dec 2023

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt mysigt hotell mitt i centrala Östersund. Nära till allt och gångavstånd till allt.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt och familjärt hotell!

Centralt läge så snabbt att promenera från järnvägsstationen! Trevlig frukost i familjeatmosfär!
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, room comfort

Hemtrevligt

Lugnt och skönt med trevlig personal och god frukost.
Stayed 2 nights in Mar 2024

10/10 Excellent

Royne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysigt

Ett jättebra, personligt hotell
Stayed 1 night in Aug 2023

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