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Hotel Mercure Oostende

Property class: 4

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Photo gallery for Hotel Mercure Oostende

A modern restaurant interior with a central counter, decorative lighting, and a variety of food items displayed. - Hotel Mercure Oostende (Ostend)
A modern living room with a sofa, a fireplace, and potted plants. - Hotel Mercure Oostende (Ostend)
A hotel named Mercure Hotel with multiple flags, including the European Union flag, and a sign with a floral design. - Hotel Mercure Oostende (Ostend)
A modern living room with a sectional sofa, a coffee table, and potted plants. - Hotel Mercure Oostende (Ostend)
A modern bar area with a counter, seating, and a variety of bottles and glasses. - Hotel Mercure Oostende (Ostend)
Near Ostend Beach, Hotel Mercure Oostende provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and conference space are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed, City View

A hotel room with a bed, desk, chair, and a painting on the wall.

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room (Cosy, 1 double bed)

A hotel room with a bed, a flat-screen TV mounted on the wall, a small table with a vase, a chair, and a window with curtains.

Classic Room (Cosy, 1 double bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Standard Double Room, 1 Double or 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a painting, and a large window with curtains.

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Ostend City Centre, a neighborhood in Ostend, Hotel Mercure Oostende is in the entertainment district and near the beach. Statue of Marvin Gaye and Grote Post Culture Center are local landmarks, and the area's natural beauty can be seen at Ostend Beach and De Hoge Dijken. Mercator Floating Museum and Museum Ship Amandine are also worth visiting. With water skiing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Ostend travel guide
Map
Leopold II Laan 20, Ostend, 8400

What's nearby

  • A beach with a wooden bench and palm trees silhouetted against a sunset.
    Ostend Beach
    3 min walk - 0.2 miles
  • Casino Kursaal
    2 min walk - 0.1 miles
  • North Sea Aquarium
    9 min walk - 0.5 miles
  • Mercator Floating Museum
    9 min walk - 0.5 miles
  • Klein Strand
    12 min walk - 0.6 miles

Getting around

  • Oostende Ravelingen
    11 min drive
  • Oostende Station
    12 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    16 min drive

Restaurants

  • Tearoom Cappuccino
    6 min walk
  • De Floride
    7 min walk
  • Cultuur Café
    2 min walk
  • Cheers
    2 min walk
  • Hotel Du Parc
    1 min walk

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  • Air conditioning
  • Gym
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 27 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 26 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 27 for adults and EUR 13.5 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 26 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is Hotel Mercure Oostende pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 26 per pet, per night. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Mercure Oostende?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Mercure Oostende?

Check-out is at 11 AM.

Does Hotel Mercure Oostende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Mercure Oostende located?

Located in Ostend City Centre, this hotel is within a 5-minute walk of Leopold Park and Ostend Beach. Casino Kursaal and Statue of Marvin Gaye are just steps away. Oostende Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercure Oostende Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 193 out of 610 reviews
Rating 8 - Good. 271 out of 610 reviews
Rating 6 - Okay. 96 out of 610 reviews
Rating 4 - Poor. 33 out of 610 reviews
Rating 2 - Terrible. 17 out of 610 reviews

Reviews

Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really interested and engaged reception staff, lovely clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at check in, staff pleasant and helpful. Did not pre book breakfast but was told we could book it day to day if we wished. Emailed ahead for a parking space at nearby underground car park (Zeeparking) always handy to do. We have stayed several times and they have not let us down. will make reservations again for later this year.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Linda

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was net. Personeel behulpzaam
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

florence

7
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025
Verified review

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rogiers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima hotel met goede ligging
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima ligging. Alles netjes, uitgebreid ontbijtbuffet. Personeel receptie mocht wat spraakzamer zijn. Informatie over hotel graag op papier en niet alles via scan.. Meer parkeer ruimte voorzien..
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer waren sauber Personal freundlich und hilfsbereit
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant. Multi lingue. Chambre petite mais très fonctionnel avec des équipement moderne, certainement rénovée récemment. Belle petite salle de bain. Petit déjeuné buffet très bien achalandé. Produits frais et très varié. Je recommande.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Annika

Liked: Cleanliness, staff & service
Alles super
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr sauber. Die Ausstattung war sehr gut. In der Lobby konnte man Abends noch was trinken. Das Frühstück ist auch positiv zu erwähnen und das Personal war sehr freundlich und hilfsbereit. Alles in Allem ein sehr schöner Aufenthalt.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Sonia

Ras
Stayed 1 night in Dec 2025