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Sonesta Hotel Osorno

4.0 star property
Riverwalk hotel with 2 restaurants and a casino

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Photo gallery for Sonesta Hotel Osorno

Ecotours
Exterior
Ejecutiva King | Exterior
Restaurant
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

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View from room

Ejecutiva King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar Twin

View from room

Estandar Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Estandar King

View from room

Estandar King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ejecutiva Twin

View from room

Ejecutiva Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite King

Minibar, in-room safe, desk, blackout drapes

Junior Suite King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Interior

Double Room Superior

  • Sleeps 2
  • 1 King Bed

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Hotel Diego de Almagro Osorno

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About the neighborhood

Map
Ejercito 395, Osorno, Los Lagos, 5300587

What's nearby

  • Casino Osorno - 1 min walk - 0.0 miles
  • Osorno Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Ruben Marcos Peralta Stadium - 3 min drive - 1.3 miles
  • Osorno Medialuna Rodeo Stadium - 5 min drive - 2.6 miles

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Plan B Delivery - ‬13 min walk
  • ‪Antro's Rock Bar - ‬11 min walk
  • ‪Telepizza - ‬11 min walk
  • ‪Bavaria Restaurante - ‬13 min walk
  • ‪La Vitrola - ‬9 min walk

About this property

Sonesta Hotel Osorno

Upscale hotel on the riverwalk
Free cooked-to-order breakfast, a casino, and shopping on site are just a few of the amenities provided at Sonesta Hotel Osorno. Hit the jackpot at this hotel with amenities such as 292 slot machines, bingo, and 21 casino gaming tables. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Free newspapers, luggage storage, and an elevator
  • A banquet hall, a 24-hour front desk, and smoke-free premises
Room features
All 106 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

Is Sonesta Hotel Osorno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonesta Hotel Osorno?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Osorno?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sonesta Hotel Osorno?

Check-out is at 11 AM.

Where is Sonesta Hotel Osorno located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Casino Osorno and Fort Reina Maria Luisa. Plaza de Armas and Osorno Cathedral are also within 15 minutes.

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Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 205 reviews
Rating 8 - Good. 50 out of 205 reviews
Rating 6 - Okay. 13 out of 205 reviews
Rating 4 - Poor. 6 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excelent Hotel
Stayed 3 nights in Jul 2024

10/10

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024

10/10

Beautiful river view, excellent food
Stayed 1 night in Nov 2022

10/10

The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023

10/10

Everything very good
Stayed 1 night in Nov 2024

10/10

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023

10/10

The hotel is very nice… the surroundings not so much
Stayed 1 night in Sep 2023

10/10

Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023

10/10

This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!

4/10

We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022

10/10

Excekente
Stayed 1 night in May 2025

10/10

Stayed 3 nights in Apr 2025

8/10

Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 5 nights in Feb 2025

10/10

Stayed 1 night in Nov 2024

10/10

- bon diner et petit dejeuner - chambre spacieuse - parking souterrain sécurisé
Stayed 1 night in Nov 2024

4/10

tuve que solicitar cambio de habitación, reservé una con vista al río y según foto. Esto no fue atendido por el hotel Buena habitación, buena cama. Almohadas viejas al igual que las sábanas. Personal agradable. Comida del restaurante para el 18.09. regular al igual que los tragos de cortesía ( pisco sauer) ☹️
Stayed 2 nights in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Todo
Stayed 3 nights in Aug 2024

4/10

Stayed 4 nights in Aug 2024

4/10

La comida horrible feo gusto y mala calidad
Stayed 1 night in Aug 2024

10/10

Muy bueno
Stayed 1 night in Jul 2024

10/10

Muy limpio y con buenas instalaciones
Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jul 2024