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Sonesta Hotel Osorno

4.0 star property
Riverwalk hotel with 2 restaurants and a casino

Choose dates to view prices

Photo gallery for Sonesta Hotel Osorno

Free daily cooked-to-order breakfast
Property preview
Restaurant
Front of property
Lobby sitting area
Sonesta Hotel Osorno balances entertainment with tranquility. Guests enjoy a complimentary cooked-to-order breakfast before trying their luck at the casino's bingo, slots, or gaming tables. The garden offers a quiet retreat, and WiFi keeps everyone connected throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Estandar Twin

View from room

Estandar Twin

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Ejecutiva King

View from room

Ejecutiva King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Minibar, in-room safe, desk, blackout drapes

Junior Suite King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ejecutiva Twin

View from room

Ejecutiva Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Estandar King

View from room

Estandar King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout drapes

Double Room Superior

  • 40 sq m
  • Sleeps 2

About the neighborhood

Map
Ejercito 395, Osorno, Los Lagos, 5300587

What's nearby

  • Fort Reina Maria Luisa - 4 min walk - 0.3 miles
  • Osorno Cathedral - 14 min walk - 0.8 miles
  • Plaza de Armas - 14 min walk - 0.8 miles
  • Ruben Marcos Peralta Stadium - 3 min drive - 1.3 miles
  • Osorno Medialuna Rodeo Stadium - 5 min drive - 2.6 miles

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Bamboo Nikkei Sushi - ‬1 min walk
  • ‪Plan B Delivery - ‬13 min walk
  • ‪Habana Bar - ‬10 min walk
  • ‪Pub Pool Millenium - ‬11 min walk
  • ‪American Bar - ‬9 min walk

About this property

Sonesta Hotel Osorno

Upscale hotel on the riverwalk
Free cooked-to-order breakfast, a casino, and shopping on site are just a few of the amenities provided at Sonesta Hotel Osorno. Hit the jackpot at this hotel with amenities such as 21 casino gaming tables, bingo, and 292 slot machines. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • ATM/banking services, an elevator, and smoke-free premises
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
Room features
All 106 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Front of property

Hotel Diego de Almagro Osorno

  • Pool
  • Free WiFi
  • Restaurant
  • Business services
9.0 out of 10, Wonderful, 144 reviews
Hotel Diego de Almagro Osorno

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (13 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Frequently asked questions

Is Sonesta Hotel Osorno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonesta Hotel Osorno?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Osorno?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sonesta Hotel Osorno?

Check-out is at 11 AM.

Where is Sonesta Hotel Osorno located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Casino Osorno and Fort Reina Maria Luisa. Plaza de Armas and Osorno Cathedral are also within 15 minutes.

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Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 220 reviews
Rating 8 - Good. 55 out of 220 reviews
Rating 6 - Okay. 13 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 1 out of 220 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel.

Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Osorno. Lovely staff, inclusive.

The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!

8/10 Good

Peter

Liked: Cleanliness, amenities
Desayuno normal, siempre ybcontundente
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk rock
Stayed 1 night in Aug 2025

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hermoso

Hotel Hermoso y buen atencion
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen alojamiento, el personal muy atento, rica comida.
Stayed 1 night in Jun 2025

10/10 Excellent

Agustina

Liked: Property conditions & facilities
Excekente
Stayed 1 night in May 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo chef
Stayed 2 nights in Mar 2025

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hotel

- bon diner et petit dejeuner - chambre spacieuse - parking souterrain sécurisé
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024

4/10 Poor

Maria Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiestas patrias

tuve que solicitar cambio de habitación, reservé una con vista al río y según foto. Esto no fue atendido por el hotel Buena habitación, buena cama. Almohadas viejas al igual que las sábanas. Personal agradable. Comida del restaurante para el 18.09. regular al igual que los tragos de cortesía ( pisco sauer) ☹️
Stayed 2 nights in Sep 2024

10/10 Excellent

patricio

Liked: Amenities, property conditions & facilities
Todo
Stayed 3 nights in Aug 2024

4/10 Poor

damian

Liked: Cleanliness, staff & service, property conditions & facilities
La comida horrible feo gusto y mala calidad
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Muy bueno
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y con buenas instalaciones
Stayed 1 night in Jul 2024

10/10 Excellent

patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024

8/10 Good

Jake

Liked: Staff & service, room comfort

Esta bajando la categoría a un 4 estrellas

El hotel es el mejor de Osorno. La calidez del personal es notorio pero está con poco mantenimiento, muy básico en servíos amenities y desayuno para ser un 5 estrellas. Le faltan detalles de nivel que fue hace unos años. Está más como un 4 estrellas. Pobre desayuno muy básico
Stayed 1 night in Apr 2024

8/10 Good

Jake

Liked: Staff & service, room comfort

Esta bajando la categoría a un 4 estrellas

El hotel es el mejor de Osorno. La calidez del personal es notorio pero está con poco mantenimiento, muy básico en servíos amenities y desayuno para ser un 5 estrellas. Le faltan detalles de nivel que fue hace unos años. Está más como un 4 estrellas. Pobre desayuno muy básico
Stayed 1 night in Apr 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Die Zimmer sind gross und sauber. Es ist sehr gut wenn man mit dem Auto kommt, da es ein geschlossenes Parking hat.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paulo Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Nada a reclamar. Tudo perfeito: localização, instalações, quarto, cama, banho, café da manhã, etc.
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, personal encantador..sólo deberian tener el servicio de restaurante un poquito más tarde...el resto fantástico.. Sobre todo las amenites de los pasillos..riquísimos.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel très agréable, chambres spacieuses, boutiques / restaurant / bar / casino à proximité immédiate.
Stayed 1 night in Nov 2023

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