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Hayat Hospitality Oskemen

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Breakfast, lunch, dinner served; international cuisine - Hayat Hospitality Oskemen (Oskemen)
Terrace/patio - Hayat Hospitality Oskemen (Oskemen)
Family Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi - Hayat Hospitality Oskemen (Oskemen)
Bar (on property) - Hayat Hospitality Oskemen (Oskemen)
Water view - Hayat Hospitality Oskemen (Oskemen)
Luxury
5.0 star property
8.6

Excellent

Altai Mountain excursions await

Elegant chandeliers illuminate the sophisticated Opera Cafe, where honey and apple butter complement an excellent breakfast buffet. A central location puts attractions within walking distance. After sightseeing, rejuvenate at the spa or unwind in one of two luxurious hot tubs.

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, River View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, River View

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, River View

Deluxe Room, River View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Apartment Suite City View

A hotel room with two grey sofas, a small round table with a vase and fruit bowl, a TV, and a window with curtains.

Apartment Suite City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Irtysh Suite

Irtysh Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Irtysh Suite

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Apartment

  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Oskemen, Hayat Hospitality Oskemen is in the city center and on the riverwalk. Travelers eager for a bit of culture can stop by Ethnography Museum, while those wishing to experience the area's natural beauty can explore Zhastar Park and Zhambyl Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Oskemen travel guide
Map
Permitina Sokak, No:11/1, Oskemen, 070000

What's nearby

  • Zhastar Park
    10 min walk - 0.6 miles
  • Ethnography Museum
    10 min walk - 0.6 miles
  • Zhambyl Park
    14 min walk - 0.8 miles
  • Boris Alexandrov Sports Palace
    3 min drive - 1.7 miles
  • World War II Memorial
    4 min drive - 2.4 miles

Getting around

  • Oskemen (UKK)
    27 min drive

Restaurants

  • Кафе "Капучино
    16 min walk
  • Блюз
    17 min walk
  • Mario
    19 min walk
  • Chechil Pub
    18 min walk
  • АМС Ремонт Сотовых Телефонов
    19 min walk

About this property

Hayat Hospitality Oskemen

Luxury hotel in the business district
Consider a stay at Hayat Hospitality Oskemen and take advantage of a terrace, a shopping mall on site, and a garden. Indulge in a body treatment, a Swedish massage, and a facial at the onsite spa. The on-site international cuisine restaurant, Opera Cafe, offers breakfast, lunch, and dinner. Pilates classes and fitness classes are offered at the health club; Hayat Hospitality Oskemen also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a sauna.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, 1 meeting room, and concierge services
Room features
All 133 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries, and hair dryers
  • 21-inch LCD TVs with cable channels
  • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Opera Cafe

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7500 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 8400 per person (one-way)
  • Rollaway bed fee: KZT 7500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Is Hayat Hospitality Oskemen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hayat Hospitality Oskemen?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hayat Hospitality Oskemen?

Check-out is at noon.

Does Hayat Hospitality Oskemen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 8400 per person applies.

Where is Hayat Hospitality Oskemen located?

Located in the heart of Oskemen, this luxury hotel is within a 15-minute walk of Ethnography Museum and Zhastar Park. Zhambyl Park and Boris Alexandrov Sports Palace are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hayat Hospitality Oskemen Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay next to Irtysh river

Nice and clean hotel, friendly staff. Breakfast was good, and room was clean.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dedeman Delight

My 2nd stay here was very nice. The room was great. Room service was prompt and the food very delicious. My main complaint: You have to manually reconnect with the wifi each time you return to the hotel. Location is great for walking around the city. Breakfast buffet is excellent also.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean, river view is a plus

The hotel is nice, and location is good. Couple issues happened: after checking in I went to the room, and soon another persona opened the door with his key card, he was actually given same room. Obviously he got another room, and all was ok. The key card did not work two times during my stay, it is little annoying to return from fourth floor back to the reception, but that happens. Otherwise good hotel experience.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Hernan

Liked: Staff & service, amenities, property conditions & facilities
Rooms facing the back of the building the view is quite depressing, I guess for 1 night or 2 would be ok but for an extended stay better to ask for a river view room
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
The city with never cleaned walkways
Stayed 6 nights in Mar 2024
Verified

2/10 Terrible

Sandeep

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Major Failure or Saving Cost?

Hot water doesn’t work in the morning and internet stopped at midnight
Stayed 1 night in Sep 2023
Verified

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be the best hotel in the town, in my opinion four stars one with some ups and downs. Overall good hotel, not a luxury one but good with central location - all main city centre sites are within walking distance. A large shopping mall nearby. A bit weird architecture of the building so windows in most of rooms are located closer to corners. Standard rooms have relatively small windows, still comfortable. One class higher ones are corner rooms with larger windows - they are a bit cooler but we stayed during -20C days and there was no serious issue with heating in there. River view rooms are obviously better and a bit more expensive. Housekeeping is good for this type of hotels. There is a mid sized gym with some good equipment, saunas and hammam in good conditions, again not luxurious but still good. Good breakfasts are served at the ground floor restaurant with nice Irtysh river view. Hotel personnel could be praised for following sanitary rules during the pandemic - they are all wearing masks and keep cleaning all main areas. Oskemen or Ust-Kamenogorsk is a mid sized city in the country, rather underrated in terms of tourism, beautiful nature sites around and interesting history of the town. The hotel could be a good base for exploring the area.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Деловая поездка в Усть-Каменогорск

Как обычно, лучший отель Усть-Каменогорска, хоть и среднего уровня по Казахстану при его стоимости проживания. Тем не менее, персонал работает безупречно. Отдельная благодарность ребятам с ресепшен, которые разрешили поздний выезд без оплаты. Это очень выручило.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель на берегу реки

Хорошие, чистые номера. Прекрасный завтрак и отличная сауна в spa центре.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Отель с шикарным расположением и видами, НО, снаружи и ремонт в номерах ушатанный, за неделю проживания уборка только один раз!!! При этому мы брали семейный номер, с приличной стоимостью.
Stayed 6 nights in Aug 2021
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Удобно, но не вкусно

завтрак ужасен. Качество каждого конкретного продукта из ассортимента социального магазина... Вспомнил студенческие годы...
Verified

6/10 Okay

Unicorn

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in town, but not up to expectations

My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.
Verified

6/10 Okay

Jérôme

Liked: Cleanliness, room comfort

Great little hotel

I user this hotel for a short stay in Astana. Very good massage received.
Verified

10/10 Excellent

Сергей

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

отличное обслуживание

Очень приветливый персонал, хорошая сауна, большой выбор блюд.
Verified

10/10 Excellent

Irina

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Viachaslau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jongkuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nurbol

Stayed 1 night in Nov 2023
Verified

8/10 Good

Soonjin

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sang Ku

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Shujie

Stayed 2 nights in Mar 2023
Verified

8/10 Good

Malik

Stayed 3 nights in Nov 2021
Verified

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021