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Four Points Flex by Sheraton Shin Osaka

4.0 star property
Hotel in Osaka with a 24-hour front desk and a restaurant

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Photo gallery for Four Points Flex by Sheraton Shin Osaka

Lobby
Daily full breakfast (JPY 1050 per person)
Reception
In-room safe, desk, blackout drapes, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, free WiFi

Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011

What's nearby

  • Grand Front Osaka Mall - 4 min drive - 2.3 miles
  • Umeda Sky Building - 5 min drive - 2.5 miles
  • Osaka Station City - 5 min drive - 2.5 miles
  • Dotonbori - 9 min drive - 5.6 miles
  • Osaka Castle - 12 min drive - 4.3 miles

Getting around

  • Shin-Osaka Station - 6 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Itami Airport (ITM) - 21 min drive

Restaurants

  • ‪麺や マルショウ - ‬8 min walk
  • ‪やよい軒 ユニゾイン新大阪店 - ‬1 min walk
  • ‪新大阪昼呑み酒場SAKEヤシマ - ‬3 min walk
  • ‪村さ来新大阪店 - ‬2 min walk
  • ‪らーめん亀王 - ‬5 min walk

About this property

Four Points Flex by Sheraton Shin Osaka

Upscale hotel near Dotonbori
Four Points Flex by Sheraton Shin Osaka provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a front-desk safe, and a water dispenser
  • A vending machine, a computer station, and multilingual staff
  • An elevator, newspapers in the lobby, and a 24-hour front desk
  • Guest reviews say good things about the proximity to public transit and overall condition
Room features
All 225 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1050 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Frequently asked questions

Is Four Points Flex by Sheraton Shin Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points Flex by Sheraton Shin Osaka?

This hotel doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Shin Osaka?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Shin Osaka?

Check-out is at 11 AM.

Where is Four Points Flex by Sheraton Shin Osaka located?

Located in Yodogawa, this hotel is within 3 mi (5 km) of Umeda Arts Theater, NU Chayamachi, and Grand Front Osaka Mall. HEP Five Shopping Mall and Hankyu Sanbangai are also within 3 mi (5 km). Nishinakajima-Minamigata Station is 8 minutes by foot and Shin-Osaka Station is 6 minutes.

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Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 601 reviews
Rating 8 - Good. 253 out of 601 reviews
Rating 6 - Okay. 71 out of 601 reviews
Rating 4 - Poor. 22 out of 601 reviews
Rating 2 - Terrible. 7 out of 601 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stayed here with family. Very convenient perfect place for on the go travel
Stayed 4 nights in Jun 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin-Osaka station Location is good.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the Shin-Osaka station.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was high quality, the staff helpful, close to public transport and great value for money
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel directly at the Train Station.
Stayed 2 nights in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in great location bit room a bit small.
Stayed 4 nights in May 2025

10/10 Excellent

Mims

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for easy access to Shinkansen and one of the major metro lines in Osaka. Hotel is perfect for someone who will be out and about most of the day. Bathroom is super clean.
Stayed 5 nights in May 2025

6/10 Okay

Joan

Disliked: Cleanliness, amenities
The hotel counter check in staff was efficient and polite. The hotel is clean but anyone taller than 1.6m should reconsider because it is very compact.
Stayed 1 night in Apr 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the train station and in a quiet and tucked away area
Stayed 3 nights in Jan 2025

8/10 Good

Suk Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right by the railway, noisy when train passes by.
Stayed 2 nights in Mar 2025

6/10 Okay

Ching Wai

Liked: Cleanliness
Room was too humid
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Shin-Osaka JR Station

For business travel is hotel the Position good enough. Room space is standard, clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in convenient location

The hotel is conveniently located next to a train station. It was perfect for a short stay, although the rooms are a little small by western standards.
Stayed 1 night in May 2024

8/10 Good

Suk Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy- the train track is right by the hotel. Window was rattling ever time a train passes by.
Stayed 1 night in Mar 2025

8/10 Good

SCOT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A business hotel, convenient to the shin osaka station. Would stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maheswary

Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a great experience, cleaned the room every single day and had access to the subway and convenience store within mins of the hotel
Stayed 4 nights in Jul 2024

8/10 Good

Yee Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good value for money!

The best part about this hotel is its location - Shin Osaka Subway/ City Metro Station is right opposite, with a Family Mart within a minute's walk, and JR Shin Osaka Station is about five minutes' walk away. The rooms are small, but they're clean and sufficient if you're looking only for a clean and comfortable place to rest after a day of exploring the city.
Stayed 5 nights in Dec 2024

8/10 Good

Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great facilities. Cleanliness was okay - we found hair on the bed but other than that it was good.
Stayed 1 night in Dec 2023

10/10 Excellent

HAKAN

Liked: Amenities
Very best
Stayed 1 night in Jul 2024

10/10 Excellent

Suhaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the train exit and was very spacious compared to other two twin bed rooms I rented.
Stayed 4 nights in Dec 2023

10/10 Excellent

CHI FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location. Near Shin-Osaka JR station and metro.
Stayed 7 nights in Mar 2023

8/10 Good

Udani

Liked: Cleanliness, staff & service, property conditions & facilities
No more information
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-10 minutes walk to JR station entrance, even closer to Metro.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access, simple and just right services
Stayed 2 nights in May 2023