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Four Points Flex by Sheraton Osaka Kitahama

Property class: 3

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Photo gallery for Four Points Flex by Sheraton Osaka Kitahama

A modern hotel with a clear entrance, a visible elevator, and a sign indicating a clearance of 1.55m. - Four Points Flex by Sheraton Osaka Kitahama (Osaka)
Two front-loading washing machines in a laundry room with control panels and instruction manuals on top. - Four Points Flex by Sheraton Osaka Kitahama (Osaka)
A hotel room with two beds, a desk, and a chair. There are two windows with curtains, a wall-mounted TV, and a lamp on the desk. - Four Points Flex by Sheraton Osaka Kitahama (Osaka)
A modern lobby with a yellow sofa, two armchairs, a small table, and a large wall art piece. - Four Points Flex by Sheraton Osaka Kitahama (Osaka)
A conference room with multiple tables and chairs, wooden flooring, and abstract wall art. - Four Points Flex by Sheraton Osaka Kitahama (Osaka)
Four Points Flex by Sheraton Osaka Kitahama provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a television, and a small refrigerator.

Single Room, Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a small refrigerator.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk, a TV, and a window with curtains.

Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room,Smoking

A hotel room with a bed, a desk, a TV, and a window with curtains.

Double Room,Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Chuo, a neighborhood in Osaka, Four Points Flex by Sheraton Osaka Kitahama is near a metro station. Osaka Castle and Namba Grand Kagetsu Theater are cultural highlights, and travelers looking to shop may want to visit Dotonbori and Osaka Station City. Universal Studios Japan and Osaka Aquarium Kaiyukan are not to be missed. Visit our Osaka travel guide
Map
1-7-20, Imabashi, Osaka, Osaka, 541-0042

What's nearby

  • A historic building with red brick and green domes, surrounded by trees and modern buildings.
    Nakanoshima Park
    3 min walk - 0.2 miles
  • A large red and white building with domed towers and a central archway.
    Osaka Central Public Hall
    9 min walk - 0.5 miles
  • A busy indoor shopping arcade with numerous signs and advertisements.
    Tenjimbashi-Suji Shopping Street
    10 min walk - 0.6 miles
  • A traditional Japanese castle with a pond, surrounded by trees and a clear blue sky.
    Osaka Castle Park
    15 min walk - 0.8 miles
  • A castle surrounded by autumn trees and a well-maintained park with neatly trimmed bushes.
    Osaka Castle
    8 min drive - 1.2 miles

Getting around

  • Kitahama Station
    3 min walk
  • Sakaisuji-hommachi Station
    13 min walk
  • Itami Airport (ITM)
    26 min drive

Restaurants

  • モスバーガー
    1 min walk
  • サンマルクカフェ
    2 min walk
  • 北浜の和がや
    2 min walk
  • 上島珈琲店
    2 min walk
  • かわはち屋
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 1050 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Four Points Flex by Sheraton Osaka Kitahama pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Four Points Flex by Sheraton Osaka Kitahama?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Four Points Flex by Sheraton Osaka Kitahama?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Osaka Kitahama located?

Located in Chuo, this hotel is within 1 mi (2 km) of Nakanoshima Park and Osaka Castle Park. Osaka Castle and Dotonbori are also within 2 mi (3 km). Kitahama Station is only a 3-minute walk and Sakaisuji-hommachi Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points Flex by Sheraton Osaka Kitahama Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 198 out of 393 reviews
Rating 8 - Good. 149 out of 393 reviews
Rating 6 - Okay. 36 out of 393 reviews
Rating 4 - Poor. 3 out of 393 reviews
Rating 2 - Terrible. 7 out of 393 reviews

Reviews

Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in an excellent location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean room, comfy beds
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walk away from train station and bus station. Staff were very helpful. Convenient stores all around the property. Reasonable food prices at their restaurant. Basic needs during your stay are provided. Even our luggage transfer was well organised by their staff. The room we stayed in was a bit small but that’s what most of accomodations are in Japan anyway. Happy where we stayed and will definitely stay there again. Thank you Four Points Flex team.😊
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Debra

Breakfast mainly Japanese with no change each day. Good connectivity to rail. Not much for tourists to do in local vicinity.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern budget friendly hotel with comfortable beds. Rooms are small but functional, the bathroom whilst still small was bigger than most hotels I’ve stayed at in Japan which was a bonus. Rooms were very clean as was the rest of the hotel. Only minor downsides were that there is only 2 lifts for a hotel with 18 floors so can be waiting for quite a while to get it. There is a laundry room but unfortunately there’s only 2 machines which are in constant use due to the size of the hotel - would be better if there were a couple more machines to use. Apart from that we had an excellent stay here, the area is quiet but close to the metro and it’s easy to get to other parts of Osaka.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth of the money. Quite area. Not far from metro station.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Amenities
Friendly staff, clean rooms, and great value. Mostly around government and businesses though so don’t expect a lot of shopping or duty free drug stores. If you expect and understand that, it’s a great business hotel and value.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked out of our room at Four Points as we make our way across Japan. The property offers efficient, and cozy rooms in the heart of the Kitahama area. Close to 2 train stations (5 and 10 minute walks respectively) and close to several convenience stores, coffee shops etc. The rooms themselves are quite small. My wife and I packed very light and even then we had a bit of a hard time navigating around the room since it was tight. So, if you plan to bring a lot of luggage just keep this in mind. Overall the hotel was very clean, felt safe, and every interaction we had with staff was very pleasant. We would definitely stay here again as it was a good location and price.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

KEUMDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good location and amazing staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shazm Bryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but small space. Woroger
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, service is excepcional, elevator is fast, super polite personal, east check in and chek out
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

TOMOHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, as it is just a few minutes from the subway station.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Good, simple business hotel at an excellent price.
Verified review

8/10 Good

Weiling

Liked: Staff & service
Small room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, convenient

Would recommend this to anyone looking for a no-nonsense, clean, and comfy room in central Osaka.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Tak Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are some old buildings in the opposite of the hotel which I like very much.
Stayed 3 nights in Nov 2022
Verified review

6/10 Okay

Charvina

Liked: Cleanliness, staff & service
Hotel was ok. A bit disappointed by no air condition. I had to leave my window open a few time. Also, every ealier morning was very loud from construction.
Stayed 12 nights in Nov 2025
Verified review

10/10 Excellent

HAMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will book it again
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Jacko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning is one of my bonus points I gave them as they help us make up room every day
Stayed 5 nights in Jul 2023
Verified review

2/10 Terrible

Jack

F Dog
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
It's OK
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

THI HOA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phòng sạch
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Misil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいホテルで快適です。駅から近くて大変便利でした。静かな環境で、安心して泊まることができました。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

NAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗だしお安いし満足でした
Stayed 1 night in Jul 2026