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Star Gate Hotel Kansai Airport

4.0 star property
Travelers can start their day with a satisfying breakfast before taking advantage of the stress-free airport drop-off service that makes departures easy

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Photo gallery for Star Gate Hotel Kansai Airport

Aerial view - Star Gate Hotel Kansai Airport (Izumisano)
Front of property - Star Gate Hotel Kansai Airport (Izumisano)
Down comforters, in-room safe, blackout drapes, iron/ironing board - Star Gate Hotel Kansai Airport (Izumisano)
Daily buffet breakfast (JPY 3800 per person) - Star Gate Hotel Kansai Airport (Izumisano)
Lobby - Star Gate Hotel Kansai Airport (Izumisano)
Located near Rinku Park, Star Gate Hotel Kansai Airport offers a convenient retreat for travelers. Enjoy coffee at the café or French cuisine at one of five on-site restaurants. The hotel provides free airport drop-off, luggage storage, and is close to Izumisano Outdoor Market.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Superior Twin Room, Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Smoking, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Smoking, Bay View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Smoking, Bay View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Smoking, Bay View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking, Bay View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking, Bay View

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(42 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Bay View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking (Single Use), JP

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room, Smoking (Single Use), JP

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Single Use)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking, Corner

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Quadruple Room, Non Smoking, Corner

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Smoking, Corner

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Quadruple Room, Smoking, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Sea Facing

Deluxe Twin Room, Non Smoking, Sea Facing | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Sea Facing

9.0 out of 10
Wonderful
(4 reviews)
  • Bay view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Non Smoking (Airport Corner Double)

Double Room, Non Smoking (Airport Corner Double) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Double Room, Non Smoking (Airport Corner Double)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Corner

Superior Twin Room, Non Smoking, Corner | Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking, Corner

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Superior Twin, Non Smoking

Premier Superior Twin, Non Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Premier Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking, Mountainside

Deluxe Twin Room, Non Smoking, Mountainside | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Mountainside

  • Bay view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Twin Room-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Corner Twin Room-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Corner Twin Room-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Airport Corner Double Room-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Airport Corner Double Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Airport Corner Double Room-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Airport Corner Double Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Corner Twin Room-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Twin Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Corner Twin Room-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Twin Room-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Superior Double Room Non smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Double Room Non smoking

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Corner Twin Room With Extrabed-Non-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Twin Room With Extrabed-Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Corner Twin Room With Extrabed-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Corner Twin Room With Extrabed-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Superior Twin Room with Extrabed-Non-smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room with Extrabed-Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Superior Twin Room With Extrabed-Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room With Extrabed-Smoking

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Izumisano, Star Gate Hotel Kansai Airport is connected to a shopping center. Rinku Premium Outlets and Izumisano Outdoor Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rinku Park and Nishikinohama Beach Park. Don't miss out on a visit to Kaizuka Municipal Zembei Land Observatory. Visit our Izumisano travel guide
Map
1 Rinkuoraikita, Izumisano, Osaka-fu, 598-8511

What's nearby

  • りんくう公園
    Rinku Park
    3 min walk - 0.2 miles
  • Rinku Pleasure Town Seacle is a large-scale shopping complex in Osaka, Japan
    Rinku Premium Outlets
    12 min walk - 0.7 miles
  • Rinku Pleasure Town Seacle
    1 min walk - 0.1 miles
  • Izumisano Outdoor Market
    4 min drive - 1.4 miles
  • Tajiri Port Sunday Morning Market
    5 min drive - 1.6 miles

Getting around

  • Izumisano Rinku Town Station
    4 min walk
  • Nagataki Station
    5 min drive
  • Kansai Intl. Airport (KIX)
    10 min drive

Restaurants

  • Panda Express
    11 min walk
  • Starbucks
    12 min walk
  • Starbucks
    12 min walk
  • サイゼリヤ
    8 min walk
  • リンツ ショコラ カフェ
    11 min walk

About this property

Star Gate Hotel Kansai Airport

Upscale hotel near Rinku Park
Located close to Rinku Premium Outlets and Izumisano Outdoor Market, Star Gate Hotel Kansai Airport provides free airport drop-off, a grocery/convenience store, and a coffee shop/cafe. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Multilingual staff, a vending machine, and ATM/banking services
  • A front-desk safe, a porter/bellhop, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 358 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 26-inch LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 5:30 AM to 8:30 AM at scheduled times and on request
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,391 for children
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant SEIRYU
  • Japanese Restaurant ARIMA
  • Pastry Cafe PATI-STAGE
  • STARGATE
  • Teppan-yaki RINKU

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 54 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During periods of high volume, the breakfast location may change without prior notice and guests may be requested to reserve a breakfast time upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1391 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Star Gate Hotel
Star Gate Hotel Kansai Airport
Star Gate Kansai Airport
Star Gate Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Ana Gate Izumisano
Star Gate Kansai Airport Izumisano
Star Gate Kansai Izumisano
Star Gate Hotel Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Star Gate Hotel Kansai Airport Hotel Izumisano

Frequently asked questions

Is Star Gate Hotel Kansai Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per day. Limited spots are available.

What time is check-in at Star Gate Hotel Kansai Airport?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Star Gate Hotel Kansai Airport?

Check-out is at 11:00 AM.

Does Star Gate Hotel Kansai Airport provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 5:30 AM–8:30 AM on request.

Where is Star Gate Hotel Kansai Airport located?

Situated near the airport, this hotel is within a 15-minute walk of Rinku Park and Rinku Premium Outlets. Tajiri Port Sunday Morning Market and Izumisano Outdoor Market are also within 2 mi (3 km). Izumisano Rinku Town Station is only a 4-minute walk and Hagurazaki Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Star Gate Hotel Kansai Airport Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 819 out of 1432 reviews
Rating 8 - Good. 405 out of 1432 reviews
Rating 6 - Okay. 138 out of 1432 reviews
Rating 4 - Poor. 40 out of 1432 reviews
Rating 2 - Terrible. 30 out of 1432 reviews

Reviews

Verified

10/10 Excellent

Jong soon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean room to stay in!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy stay and access to the airport early the next morning. Convenient location also for the close by shops and restaurants. Room was great for a family and great view from the upper floors.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff was very helpful. I didn’t have breakfast and the room was kept at the right temperature. I really enjoyed my stay.
Stayed 14 nights in Mar 2026
Verified

8/10 Good

Ming

Liked: Cleanliness, staff & service, amenities
Friendly service, amazing ocean view to KIX airport, convenience on transportation!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were spectacular, breakfast was gourmet everything, staff was so friendly and helpful, location right next to the train, shops, and restaurants can’t be beat. Free airport shuttle made getting to the airport so easy.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities
Best thing about the hotel was The view. Getting an upper floor room is Worthwhile
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ashot

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent location, very good service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jaipreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view from room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ka yu Donna

Liked: Cleanliness, amenities, property conditions & facilities
spacious, excellent bay view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Great view. perfect stay if you are planning on shopping before heading to the airport.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous spacious room and good amenities... we'd like to stay at the Star Gate Kansai hotel again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Our overall stay was very good! We recommend this hotel for travelers looking for convenient shopping and dining experiences.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and nice hotel nice view good breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Attentive perceptive staff, comprehensive room facilities and large size, quiet with great views. Convenient access to JR and Nankai Electric lines. Note rooms are showing some signs of their age.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Big room and fair price
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fun

Liked: Cleanliness, amenities, property conditions & facilities
It had a great view of the ocean and city area as it has high floor.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view.
A night view from the room.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Toby

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were lovely, lobby area was very nice. Lifts are very loud in the room every 5-10 minutes so you need earplugs, which they have at reception. The room itself was quite dated, decor straight out of the 90s, everything was very used and worn and the walls were dirty, in need of a fresh coat of paint. The carpet also had a concerning number of mystery stains and splatters on it. The free bus service to the airport was a nice benefit, you have to book for this in advance. The train station is right by the hotel which is very convenient, and there is also a Lawson and Family Mart within 5 minutes of the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

I-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
It's a hotel with a beautiful view , and the room has enough space , very close to the outlet where you can get anything you want , wonderful ! !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and they made my stay remarkable. I would go back there anytime I am in Japan. Thanks for such excellent service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maricar

Liked: Cleanliness, amenities, property conditions & facilities
Nice huge room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at the end of your trip

The decoration is old style, but clean and nice view. Several convenient stores around and one is inside the hotel building. Few walk can reach Donki and 24-hrs supermarket. Of course this hotel best for Outlet shopper.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great for an early flight from KIX Osaka

Great for an early flight , had a great meal in shabu shabu which was table hot pot cooking on the 52nd floor with amazing views, Room was tired but didnt matter much
Stayed 1 night in Sep 2025
Verified

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
No problems checking in and the room was quite adequate. The only negative aspect was the fairly expensive meal prices. Fortunately, Rinku Town is righ5 next door with all kinds of food options.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Rachel

We had to wear ear plugs while sleeping, due to the. Noise of the elevator. Room was clean and roomy. Staff where polite when engaging with them, limited info about facility available/ restaurants.
Stayed 2 nights in Dec 2025