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Smile Hotel Shinosaka

3.0 star property
Hotel with a restaurant, near Grand Front Osaka Mall

Choose dates to view prices

Photo gallery for Smile Hotel Shinosaka

Exterior
Restaurant
Reception
Reception
Basic Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Located near lively Dotonbori, Smile Hotel Shinosaka offers practical comforts. Guests can use laundry facilities, dine at the on-site restaurant, and access WiFi in their rooms. The 24-hour front desk provides assistance, and the lobby features a TV for casual viewing.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Double Room

9.2 out of 10
Wonderful
(141 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Basic Twin Room

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room【Non-Smoking】

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room【Non-Smoking】

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Twin Room【Non-Smoking】

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room【Non-Smoking】

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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About the neighborhood

Map
6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011

What's nearby

  • Umeda Arts Theater - 3 min drive - 1.5 miles
  • Grand Front Osaka Mall - 3 min drive - 1.7 miles
  • Umeda Sky Building - 4 min drive - 1.9 miles
  • Osaka Station City - 4 min drive - 1.9 miles
  • Osaka Castle - 10 min drive - 3.5 miles

Getting around

  • Nishinakajima-Minamigata Station - 4 min walk
  • Shin-Osaka Station - 10 min walk
  • Itami Airport (ITM) - 20 min drive

Restaurants

  • ‪横浜家系 麺屋 昴 - ‬3 min walk
  • ‪道楽うどん 本店 - ‬2 min walk
  • ‪西中島 光龍益 - ‬1 min walk
  • ‪ステーキ ハンバーグのタケル 西中島本店 - ‬1 min walk
  • ‪らーめん鱗 西中島店 - ‬2 min walk

About this property

Smile Hotel Shinosaka

Hotel near Dotonbori
Smile Hotel Shinosaka provides amenities like laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • An elevator, multilingual staff, and a TV in the lobby
  • Luggage storage, smoke-free premises, and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All 197 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Refrigerators, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Shinosaka Hotel
Smile Hotel Shinosaka Osaka
Smile Hotel Shinosaka Hotel Osaka

Frequently asked questions

Is Smile Hotel Shinosaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Shinosaka?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Smile Hotel Shinosaka?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Shinosaka?

Check-out is at 11:00 AM.

Where is Smile Hotel Shinosaka located?

Located in Yodogawa, this hotel is within 3 mi (5 km) of Umeda Arts Theater, Grand Front Osaka Mall, and Hankyu Sanbangai. HEP Five Shopping Mall and Osaka Museum of Housing and Living are also within 3 mi (5 km). Nishinakajima-Minamigata Station is only a 4-minute walk and Higashimikuni Station is 16 minutes.

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Reviews

Smile Hotel Shinosaka Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 664 out of 1016 reviews
Rating 8 - Good. 274 out of 1016 reviews
Rating 6 - Okay. 59 out of 1016 reviews
Rating 4 - Poor. 10 out of 1016 reviews
Rating 2 - Terrible. 9 out of 1016 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the train. Really nice hotel and staff. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accommodating staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Minjeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are welcoming and very kind
Stayed 3 nights in Sep 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really nice, and the hotel clean and spacious.
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great location. Great staff. Great accomodation.
Stayed 1 night in Jun 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy communication.. Staff spoke English
Stayed 2 nights in Sep 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, fairly simple but pleasant and quiet. Staff was welcoming and professional. The hotel is just a few minutes away from the Shin-Osaka station which made matters nice and convenient. Just a short walk between the hotel and station.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. New hotel
Stayed 1 night in Jun 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night as passing through the area, apart from occasionally hearing airplanes and metro it was a great stay, comfy and clean
Stayed 1 night in May 2025

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to metro line
Stayed 2 nights in May 2025

10/10 Excellent

Sony

Liked: Cleanliness, staff & service, property conditions & facilities
Walking to Shin Osaka station is about 8-10 minutes but a little tougher when you have luggages with you. Overall is good; and I'll come back to stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hon Fah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a short walk from Shin-Osaka station, although we more frequently used Nishi Nakajima Minamigata subway station to Umeda (2 stations away) and Namba. The room is generally bigger than most hotels in Umeda and Namba, and cheaper too. They adopt an eco-plan where the room will only be cleaned every 3 nights of stay, but no worries, they provide fresh towels everyday. There are certainly not as many shops and eateries in comparison to Umeda and Namba, but quite a handful on the other side of the subway station, including a couple of supermarkets and fast food restaurants. The hotel staffs are nice, and facilities include coin laundry, ice machine, vending machine etc. A few convenience stores near the hotel too. Didn't try their breakfast, no comment on that. We almost had our breakfast daily from Komeda Coffee nearby. Will consider staying at this hotel again, especially if we are using Shinkansen.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Self checking was straightforward, sauna was good, staff (when available) is super helpful, I like that they are clear on what services they provide and what you should expect as a customer
Stayed 2 nights in May 2025

10/10 Excellent

Andrea Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at Smile Hotel. It is our first time in Japan. From the services and amenities, everything was EXCEPTIONAL. We loved the helpful staff, even though they were not speaking english, we manage to communicate with the translator. I forgot an adapter for my laptop and I needed one as I was writing a final exam during my stay and they lended me one. I also needed a ethernet cable and I found one when I arrived. For western residents wondering about the bed sizes, we are a chubby couple and their double bed was more than enough for both of us. They have laundry with auto-detergent (meaning you don't need to add detergent as it has itself), they can provide you an iron at the front desk. I’ll just say that if you have any question about something you may need, don’t hesitate to ask them, they will answer you and if they can they will definitely help you too :) Thank you so much! We are looking forward to staying with you again! ❤️
Stayed 4 nights in Oct 2025

8/10 Good

Conni

Liked: Property conditions & facilities, room comfort

Nothing fancy, but it works

Ok stay. Nothing fancy and nothing extraordinary either with the service or the interior. But it works and the hotel is close to stations that’ll take you to either the city centre or further. I’m puzzled why the hotel has no coffee at all. I mean, I like green tea, but it would’ve been nice to be able to have coffee too.
Stayed 5 nights in Jul 2025

6/10 Okay

Suwannee

Liked: Cleanliness
'Convenient location, clean, and safe. Most of the staff were friendly. During this trip, I stayed at four different hotels, and this was the only one where I had to request towels and a bath mat at the front desk. Drinking water was not provided, and guests were expected to bring their own trash bags out to the hallway. There also seemed to be an excessive number of staff at the front desk during the day. It might be more efficient to reduce the number of front desk staff and instead allocate resources toward providing basic amenities in-room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel! Can't smile here!

I booked a room for 4 people but the hotel just allows 2 people per room that i had to pay extra money for one more room. The attitude of the Japanese guy at the front desk (seem like the manager there) was not good. I had really bad experience here. Never come back again!
Stayed 1 night in Jul 2025

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed for 5 nights, initial check in was great. The staff at the front desk had a good level of English, but was reluctant to speak Japanese when I attempted to practice some basic phrases with them. Hotel has great links to both Osaka metro and the JR shinkansen line, but there's no shops or places of interest around the hotel so it felt quite isolated. Breakfast was extremely off-putting as my family and young son were watched the entire duration we were in the breakfast room and were then told breakfast was closed and we're hurried out. The majority of staff had limited English and communicated through a translation app, which was fine but a little more effort either in English or responding to my level of Japanese would have been appreciated.
Stayed 5 nights in Jul 2025

8/10 Good

ジュン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗だった。エレベーターの匂いは良くなかった。
Stayed 1 night in Oct 2025

10/10 Excellent

Mayuko

Liked: Cleanliness, amenities, property conditions & facilities
遅い到着なりましたが、笑顔で迎えてくださいました。アメニティなども必要な分だけ使えるようになっており、良い取り組みだと思いました。清潔な室内で良かったです
Stayed 1 night in Oct 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy walk to Shin Osaka if you use exit 6. Great breakfast, lots of choices.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室
Stayed 2 nights in Oct 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キレイな施設です。 女性が1人で安心して泊まれる場所とホテルですね！
Stayed 1 night in Oct 2025

10/10 Excellent

Momoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊で利用しましたが、配慮が行き届いていて過ごしやすかったです。
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pequeño pero efectivo
Stayed 1 night in Oct 2025

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