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Smile Hotel Namba

3.0 star property
Travelers can unwind with rejuvenating massages at this urban retreat near Osaka Science Museum, where multilingual staff and seamless WiFi enhance every stay

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Photo gallery for Smile Hotel Namba

Public bath - Smile Hotel Namba (Osaka)
Exterior - Smile Hotel Namba (Osaka)
Reception - Smile Hotel Namba (Osaka)
Desk, free WiFi, bed sheets - Smile Hotel Namba (Osaka)
Vending machine - Smile Hotel Namba (Osaka)
Smile Hotel Namba offers a peaceful escape in the city center. Guests value the convenient dry cleaning and laundry services, plus a full-service spa with restorative massages. The attentive multilingual staff consistently earns positive reviews from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room Smoking

Desk, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Single Room Non Smoking

Combined shower/tub, hair dryer, slippers, electronic bidet

Single Room Non Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Semi Double Room Smoking

Combined shower/tub, hair dryer, slippers, electronic bidet

Semi Double Room Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Naniwa, a neighborhood in Osaka, Smile Hotel Namba is near a metro station. Osaka Science Museum and Osaka Museum of History are cultural highlights, and some of the area's popular attractions include Legoland Discovery Center and Osaka Aquarium Kaiyukan. Don't miss out on a visit to Universal Studios Japan. Visit our Osaka travel guide
Map
3-3-9 Saiwai-cho, Naniwa-ku, Osaka, Osaka-fu, 556-0021

What's nearby

  • Namba Hatch
    Namba Hatch
    13 min walk - 0.7 miles
  • 大阪ドーム
    Kyocera Dome Osaka
    13 min walk - 0.7 miles
  • Dotonbori
    Dotonbori
    14 min walk - 0.8 miles
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    18 min walk - 1.0 mile
  • Namba Yasaka Shrine
    Namba Yasaka Shrine
    19 min walk - 1.0 mile

Getting around

  • Shiomibashi Station
    1 min walk
  • Taisho Station
    9 min walk
  • Itami Airport (ITM)
    31 min drive

Restaurants

  • マクドナルド
    3 min walk
  • WOOT
    5 min walk
  • 横浜家系ラーメン 一新家
    3 min walk
  • 吉鳥 桜川本店
    3 min walk
  • 喫茶店ピノキオ 南堀江店
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 for adults and JPY 1,000 for children

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 1000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Namba pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Smile Hotel Namba?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Smile Hotel Namba?

Check-out is at 11:00 AM.

Where is Smile Hotel Namba located?

Located in Naniwa, this spa hotel is within 3 mi (5 km) of Osaka Science Museum, Shitennoji Temple, and Osaka Museum of History. Umeda Sky Building and Legoland Discovery Center are also within 6 mi (10 km). Shiomibashi Station is only a 2-minute walk and Taisho Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Namba Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 214 out of 874 reviews
Rating 8 - Good. 409 out of 874 reviews
Rating 6 - Okay. 188 out of 874 reviews
Rating 4 - Poor. 45 out of 874 reviews
Rating 2 - Terrible. 18 out of 874 reviews

Reviews

Verified

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing and helpful staff
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very close to subway station and namba area for entertainment/food/shopping
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Megan

Liked: Staff & service
Disliked: Property conditions & facilities
Great location with friendly staff. The hotel was much older than we anticipated and though it is a non-smoking hotel, the hallways and elevator do have a smoke odour
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Right next to public transport. Less than 15-20 minute walk to the centre of Osaka. Great amenities surrounding the hotel, shops, grocery stores, convenience stores, laundry, fast casual, fadt foid and high end eateries. Highly recommend the hotel.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Although smaller than expected. The building is also a little bit older compared to the others hotels we stayed at but area is quite and safe. Near multiple train stations and lots of restaurants nearby.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Adelyn

Liked: Cleanliness, staff & service, amenities
Walkable from the JR station (15min or take a bus (5min Ride).This hotel is located by the subway station ~2 min walk distance. Everything was clean and convenient (laundry room in premises) but the AC did not work in the room. The hotel is older but it is priced accordingly. It was worth the stay to get around and visit tourists areas in Osaka. For a budget friendly stay it was great!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, next to subway, walking disyltance to where the action is. Excellent experience.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
Near the bus stop.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and cozy
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Janivie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness
The pictures and reviews did not properly represent the room we were staying in. The room was incredibly small as was the bathroom facilities which when we've paid quite a lot stay here, we expect a level of quality that unfortunately was just not there. The room that we were staying in was deemed as a Smoking Room, we are not smokers, and this made our stay worse. The room was so smelly, the smoke from previous guests was stuck to all the walls and furnishings which I can't imagine is pleasant even for smokers, maybe consider an outdoor smoking area instead? Staff were very friendly and tried to help where they could but I do feel like maybe there was a small language barrier issue.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

KAZUMASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段が安いのに清潔であり対応も良かったです。 次回も利用したいと思います。
Stayed 1 night in Jun 2026
Verified

6/10 Okay

真一

Liked: Staff & service
スタッフの対応は、よかったです
Stayed 1 night in May 2026
Verified

8/10 Good

hidemi

Liked: Cleanliness, staff & service
清潔なお部屋でした。ほかの人の口コミにもある通りお風呂が狭いなと感じましたが一泊してシャワーで済ませる分には十分でした。時間よりも早めにチェックインさせて頂きました。時間に余裕がなかったのでとても助かりました。京セラでのライブのための宿泊でしたが、次の時もお世話になろうかなと思っています。
Stayed 1 night in May 2026
Verified

8/10 Good

MASATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスルームは狭かったけど大浴場があったので問題なし、朝風呂入れたらよかったけど スタッフさんの対応はとても良かったてす。
Stayed 1 night in May 2026
Verified

4/10 Poor

あやか

Liked: Staff & service, amenities, property conditions & facilities
部屋のトイレの臭いが気になりました。
Stayed 2 nights in May 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いており、どのスタッフさんも素敵な笑顔での対応で、気持ち良く過ごせました。 また利用させていただきます。
Stayed 1 night in May 2026
Verified

4/10 Poor

HIROAKI

バスタブが小さいのでシャワーを浴びる時に不便 浴室換気扇の音が煩い トイレの水を流すと暫く煩い
Stayed 1 night in Mar 2026
Verified

4/10 Poor

makoto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時の説明が色々足りなかったと思う
Stayed 1 night in Mar 2026
Verified

8/10 Good

アケミ

Liked: Staff & service, amenities
中心地から少し離れている分静かで良かった。
Stayed 1 night in Mar 2026
Verified

8/10 Good

kayo

Liked: Cleanliness, staff & service
スタッフの方の笑顔やご対応がとってもよかったです！
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yoshimasa

Liked: Cleanliness, property conditions & facilities
清潔でフロントの対応良かったです。
Stayed 1 night in Feb 2026
Verified

8/10 Good

NORKO

京セラドームライブ参戦のため利用しました。 徒歩で行けるので、混雑に巻き込まれることなく移動できたのでよかったです。 お風呂は確かに狭いですが大柄な方以外なら問題なく使えると思います。普通に清潔なホテルでした。 また利用したいと思います。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Heloísa

Liked: Cleanliness, staff & service
Atendeu nossas expectativas mas não tinha nada de mais.. boa localização!
Stayed 2 nights in Dec 2025